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Town Center Nissan
Kennesaw, GA
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My daughter, who recently graduated college, was in the market for a new car. Her car was over 12 years old and had seen its better days. After shopping many makes and models, she decided a Nissan Altima w market for a new car. Her car was over 12 years old and had seen its better days. After shopping many makes and models, she decided a Nissan Altima was the one for her. I contacted several local Nissan dealers primarily by email and via their website. Several responses were received but the one dealership that really impressed was Town Center. And that was due to their internet representative, Nick Pullano. He never once rushed or pushed. Nick was extrememly professional, knowledgable, friendly without being aggressive. Other dealers who contacted me were pushy or did not even follow up at all. We worked out the pricing on email and via phone so the deal was done when we arrived. Nick made everything flow smoothly which was important since my daughter was buying her first car. We all know how intimidating that process can be. Bottom line, after a relatively short visit to the dealership, the deal was done. The color combo my daughter wanted was not in stock and had to be ordered from another dealership. No problem. Nick arranged for my daughter to have a "loaner" until her car was in. Two days later we picked up her new car and she was smiling ear to ear. If you are in the market for a new Nissan vehicle, I would recommend Town Center Nissan and be sure to ask for Nick Pullano. He made the whole experience enjoyable and my daughter simply loves her first brand new car. I give Nick 5 stars!!! More
We felt very scammed and pressured. We went into this dealership to purchase a new car using Costco discount. We were never shown the "Costco" price, just fast talked into purchasing a certified pre-own dealership to purchase a new car using Costco discount. We were never shown the "Costco" price, just fast talked into purchasing a certified pre-owned car, which we have never done in our 37 years of marriage. I admit it was very dumb on OUR part. We were given a very high interest rate, considering we have excellent credit because it was a "used" car. I have since called 2 times and left a message for my salesperson to call, and I have not received a call back. We were given free oil changes, but will not take my car here for service. I do not feel comfortable with these people. Please make sure you are not pressured into buying a vehicle, if you find one you like, get the price, and then go home and sleep on it! I sure wish we would have! More
My experience with Town Center Nissan was outstanding. The individuals in the rental department were very knowledgeable, professional and helpful during the entire process. The condition of the vehicle, c The individuals in the rental department were very knowledgeable, professional and helpful during the entire process. The condition of the vehicle, coupled with the price, and high level of quality and customer service made the driving experience delightful and exciting. Thanks James H More
If ever you wanted to meet the stereotype of a car salesman, then come on down to Town Center Nissan where the people here pop right out of the mould. We knew the car we wanted, and they had it. salesman, then come on down to Town Center Nissan where the people here pop right out of the mould. We knew the car we wanted, and they had it. Started negotiating the price for the car and came to an agreement with the salesman and the manager. We didn't notice until later, but they skewed the paperwork to use the $1000 NMAC cash back against us. So the "agreed" price of the car was incorrect; $1000 ABOVE what we agreed for the price of the car (cost of the unit!). And we was to pay taxes, interest, etc on that extra $1000 sale price of the car! And LOSE the cash back incentive by financing through Nssan! All the while they explained to us how the financing department and sales department are separate entities and there is no communication between these divisions. We ended up going to financing before noticing the CHEAT on our paperwork and, while my girlfriend has a credit rating of 820 (TIER 0!!!), my score is 700. Combined, our scores were still strong. The financing guy wouldn't budge below 4.99% interest, and attacked ME for having lower credit, and attacked HER for not accepting a higher interest in order to keep me on the loan. The guy pitted us against each other, or attempted to do so. After swimming in his little sharktank cubicle for over an hour, he went down to 4.49%. Really? We requested the front page of both our credit scores as soon as he gave us the interest quote. He refused and said providing the credit report is against federal law and that he's not going to prison for us. We didn't ask for the entire report and requested the FRONT PAGE of our score, and then he said he can give it to us later but right now we need to go over a few things. Why would he do that? He knew he was ramming us on his "required and locked interest rate based on your credit". At the very end after we signed the paperwork, he tossed our scores at us - and we just sunk in the chairs. Both of us went home that night feeling awful and cheated when we really came to realize the twisted prices on the invoice and the ridiculous interest. We returned the next day and the SAME PEOPLE said the sales price was an ERROR and MISCOMMUNICATION and NOTHING THEY CAN DO!! The only good thing that came out of this experience, is they allowed us to cancel the entire deal. We ended up visiting another dealership - found the same car we wanted, the price we wanted, took advantage of the $1000 cashback, and received an interest rate of 2.49%. Any place is better than here - unless you want to educate your children on the stereotype of a car salesman. Good Luck. -Chris More
When I heard the radio ad about "trades overflowing", I laughed & thought I'd give them a try and see if we could make a deal with my high mileage Toyota Camry. Well, I'm glad I did cause n overflowing", I laughed & thought I'd give them a try and see if we could make a deal with my high mileage Toyota Camry. Well, I'm glad I did cause now I'm in a beautiful 2013 Nissan Altima and I LOVE IT! Thanks to that radio ad, I got into my 1st Nissan and the best car I've ever owned! Extremely Satisfied!! Thanks! More
Guys were great. Told them the car I was interested in and what my budget was and they made it happen within minutes. No sales ploys, they only cared about finding a way to get me into the vehicle that i and what my budget was and they made it happen within minutes. No sales ploys, they only cared about finding a way to get me into the vehicle that i wanted. More
Buyer Beware. We bought a new 2007 Altima from this dealership and had a great experience. Just recently bought a used 2003 Accord with 38,000 miles that was checked out by their service department per dealership and had a great experience. Just recently bought a used 2003 Accord with 38,000 miles that was checked out by their service department per their salesman. Withing 15 days, the transmission has to be replaced. The mechanic that repaired the transmission told us that any service department that had inspected this car would have been able to tell that the transmission was bad. My fault for not taking it somewhere to be inspected. Just warning anyone that this dealership is not your friend and will sell you a car no matter what condition it is in. And is uncooperative when you have problems. More
I had the best experience at Town Center Nissan. Percy Slege was very kind, helpful, and professional. He has certainly gained a customer who will come back in the future!! Slege was very kind, helpful, and professional. He has certainly gained a customer who will come back in the future!! More
This is why I love this dealership, I got a great Sales person with Nick Pullano who was very understanding of my needs and very patient with me, He is very knowledgeable and is not over bearing or pushy h person with Nick Pullano who was very understanding of my needs and very patient with me, He is very knowledgeable and is not over bearing or pushy he just lets you make the call. I have been working with him for a few months on what I was looking for and he found exactly what I needed. Get deal on a great frontier crew cab Thanks Nick. Need to ask for Nick when you get on the lot he is the one to deal with. More
This dealership is well worth the visit! Percy Sledge is an OUTSTANDING salesman, and please do not stereo type him with your typical car salesman out to get your money. I was skeptical at first, but Percy an OUTSTANDING salesman, and please do not stereo type him with your typical car salesman out to get your money. I was skeptical at first, but Percy delivered everything we wanted to the letter at a better price than we originally negotiated and filled up the vehicle we came down in. When I say "negotiate" I really mean him and his GM going out of their way to beat any dealer we were dealing with. If any of my friends or family are looking for a Nissan, I am directing them to Town Center to see Percy, and I will give them my assurance that it is well worth the drive. My wife and I drove 2hrs and were greeted with all smiles and we were literally in and out within a hour!! Trent in finance is awesome too, he explained everything to my wife and made sure she understood everything she was signing and was very patient if we had questions. Georgia residents, look no further than Town Center for your next Nissan purchase. More