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Town Center Nissan

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.5
578 Reviews
Our commitment to customer service is the structure that supports the Nissan Customer Promise. We will respect your time. We will market our products and services honestly. We will employ a professional well-trained and knowledgeable staff. We will maintain a clean comfortable and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will treat you like a guest in our home. These core values form a rock solid foundation that guides our individual and collective actions. Putting our customers first.... Everyday in every way!!
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2310 Barrett Lakes Blvd NW

Kennesaw, GA

30144

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Showing 578 reviews

June 15, 2026

Best Service Department and Dealership of Nissan. Wonderful customer service. Every one should source a new or used car from them. More

by PAMELA.HOLCOMB1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Jalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gilland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique Goodrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aziz Aztot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan (Senior sales Consultant)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Revay Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rushing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 15, 2026

I like that they don't try to do more than what is necessary on my vehicle. Everyone is super nice and accomodating. More

by SMITH30102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Pruitt
Report | Print
Jun 15, 2026 -

Town Center Nissan responded

Thank you for the great review! We're happy to hear that you appreciate our honest approach to vehicle maintenance and repairs. Our goal is to recommend only the services your vehicle truly needs while providing a transparent and trustworthy experience. We're also glad to know our team has been friendly and accommodating during your visits. Thank you for choosing Town Center Nissan, and we look forward to serving you again in the future!

June 13, 2026

Disappointing, the oil change was fine however, an issue with the display system, we were told that it was due to grease or oil on fingers. Why would you make a display that is that sensitive and the coatin More

by GTRUP01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandi Pruitt
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Jun 15, 2026 -

Town Center Nissan responded

Thank you for sharing your feedback. We're glad to hear your oil change service went well, but we're sorry to learn about the concern with your display system and the uncertainty surrounding its resolution. We understand how frustrating it can be to experience an issue like this and not yet have a clear answer regarding next steps. Our goal is always to provide clear communication and support throughout the diagnostic and repair process. We encourage you to stay in contact with your service advisor, and we will share your feedback with our team. Thank you for bringing this matter to our attention, and we hope to have the opportunity to resolve your concerns and restore your confidence in our service department.

June 12, 2026

So far my experiences have been good ones. Get questions answered and service is done in reasonable time. More

by mawgie2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Gilland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2026 -

Town Center Nissan responded

Thank you for your review! We're happy to hear that your experiences with us have been positive and that our team has been able to answer your questions and complete your service in a timely manner. Providing clear communication and efficient service is important to us, and we're glad that's been reflected in your visits. We appreciate your business and look forward to continuing to serve you at Town Center Nissan!

June 11, 2026

I really appreciated that Ken was able to set up with an early morning appt, for the service work that I needed to have done…. And Everyone at the dealership was very cordial & friendly! Thank you!!! More

by JRL2161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Gilland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2026 -

Town Center Nissan responded

Thank you for the wonderful review! We're delighted to hear that Ken was able to accommodate you with an early morning appointment and help make your service visit convenient. It's also great to know that everyone you encountered at the dealership was cordial and friendly. Providing excellent customer service and a welcoming environment are priorities for our team. We truly appreciate your kind words and thank you for choosing Town Center Nissan. We look forward to serving you again in the future!

June 11, 2026

I had an 11 am appointment for an oil change and a tire rotation. It took 2.5 hours. I went home and oil leaked all over my garage floor and I had to go back the dealership to repair "crush Washer on the More

by brett.stevens
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eddie Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know her name
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Jun 15, 2026 -

Town Center Nissan responded

Thank you for your feedback. We're very sorry to hear about your recent service experience. We understand how frustrating it must have been to experience a longer-than-expected wait time and then discover an oil leak after returning home, requiring an additional trip back to the dealership. This is certainly not the level of service we strive to provide. We appreciate your patience and your willingness to give us a second chance. Your feedback is valuable, and we'll share it with our service team as we continue working to improve. We hope to provide you with the near-perfect experience you deserve on your next visit and earn back your full confidence.

June 10, 2026

From the start to the finish of my arrival Barry was extremely polite, attentive and provided 5-star customer service! Great experience! More

by LATRECIA.CARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry
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Jun 10, 2026 -

Town Center Nissan responded

Thank you for the wonderful review! We're delighted to hear that Barry provided such a great experience from the moment you arrived until the completion of your visit. His politeness, attentiveness, and commitment to outstanding customer service are exactly what we strive for at Town Center Nissan. We appreciate your kind words and will be sure to share them with Barry. Thank you for choosing us, and we look forward to serving you again!

June 10, 2026

The salesman that I dealt with is named Devon. He is very knowledgeable about Nissan and therefore he was able to answer any questions that I had. He worked hard to secure my business and even a More

by hughccran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yusef Jalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon
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Jun 10, 2026 -

Town Center Nissan responded

Thank you for taking the time to share your experience! We're thrilled to hear that Devon provided such exceptional service throughout your vehicle purchase journey. His knowledge of the Nissan lineup, dedication to answering your questions, and commitment to following up after the sale truly reflect the level of customer care we strive to provide. We're especially happy to hear that you're enjoying your Pathfinder and that everything is going great. Thank you for choosing Town Center Nissan, and congratulations on your new vehicle!

June 10, 2026

Fast service for a walk-in oil & filter change. Nice. Service techs, and they washed the car. More

by MAMA1GRAMMY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gilland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique Goodrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rushing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2026 -

Town Center Nissan responded

Thank you for the great review! We're glad to hear you had a positive experience with our service department. It's wonderful to know we were able to provide fast service for your walk-in oil and filter change, and that our team took good care of you. We're happy you enjoyed the complimentary car wash as well! Thank you for choosing Town Center Nissan, and we look forward to seeing you again for your future service needs.

June 08, 2026

Ken was professional, courteous, he underpromised and over delivered. excellent customer service. I will not hesitate to contact the service department if I need to in the future. Thank you More

by donairene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Gilland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2026 -

Town Center Nissan responded

Thank you for the fantastic review! We're delighted to hear that Ken provided such professional and courteous service. "Underpromising and overdelivering" is one of the best compliments a service advisor can receive, and we're glad Ken exceeded your expectations. We truly appreciate your confidence in our service department and are grateful for the opportunity to assist you. Thank you for choosing Town Center Nissan, and we look forward to being here whenever you need us in the future!

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