Town & Country Ford

Best experience ! thanks to this 3 people... Jamison, Charlie and Willie Griggs were the most helpful, professional and understanding people I have ever worked with. Not only did they work wit Jamison, Charlie and Willie Griggs were the most helpful, professional and understanding people I have ever worked with. Not only did they work with me to get me the best deal I could get, but they've treat me like family and pushed through every obstacle against them. They were so patient with me and optimistic, Jamison even bought me lunch on top of giving me some word of advice. Both Charlie and Jamison had the best since of humor and kept on top of keeping me updated with the process of getting me a vehicle. I am so happy that I was able to do business with these three men. They weren't just trying to sale me a car, but they were trying to give me the best deal while pulling strings to help me pull off in a new vehicle !! Willie and Charlie made sure I was taken care of and explained every detail of the process and and agreements before I signed anything. Jamison, Charlie and Willie Griggs most definitely need to be recognized for the work they put in, in assisting their customers. All I can say is THANK YOU AND GREAT JOB GENTLEMEN! More

Great Job!!! Mike was very nice, friendly and engaging. I went to the dealership only to look, ended up buying the car. Best car buying experience ever!!! Mike was very nice, friendly and engaging. I went to the dealership only to look, ended up buying the car. Best car buying experience ever!!! More

BACK TO MY FORD COUNTRY Hi! This is Jim Fields, my lovely wife, Virginia, and I talked with Jerome by phone briefly Wed. morning about purchasing a new Explorer. He not only Hi! This is Jim Fields, my lovely wife, Virginia, and I talked with Jerome by phone briefly Wed. morning about purchasing a new Explorer. He not only told us about the auto but all the safety features. When we arrived He already had one picked out for us. We didn't talk earlier about what color we wanted but after a test drive we were sold and ended up buying it. Jerome not only sold us the ONE we wanted but he sold us on His character and his honesty. Town & Country is a great place to buy a vehicle. Also, BB was very professional and helpful with our finances also. Thanks to all who make up Town & Country Ford. We Love Our 2017 EXPLORER !! More

Awesome experience! I came in looking for a truck and they worked with me to choose EXACTLY what I was looking for. It was a great experience. I came in looking for a truck and they worked with me to choose EXACTLY what I was looking for. It was a great experience. More

"Second time around... it was all good" Michael is very down-to-earth and honest about his work. He keep the customer informed of the progress of business at all time. I will recommend Micha Michael is very down-to-earth and honest about his work. He keep the customer informed of the progress of business at all time. I will recommend Michael to new customers. More

Great Experience that exceeded my expectations BJ was very professional, courteous, and honest. BJ and the dealership worked with me so that I was able to drive off with car I wanted along with mo BJ was very professional, courteous, and honest. BJ and the dealership worked with me so that I was able to drive off with car I wanted along with monthly payments I could afford. Overall great buying experience with an excellent staff that will take care of you! More

The Best Experience Buying a New Car B.J. met us at the door with an introduction. He immediately asked us how he could assist us. I very clearly stated what I type of car I wanted and he B.J. met us at the door with an introduction. He immediately asked us how he could assist us. I very clearly stated what I type of car I wanted and he took us directly there. No time wasted. We ended up buying the first one we saw. But before we decided, he showed us several other cars that met our criteria.He answered all our questions and connected with us on a personal level. He put us in a price range that met our budget. We are extremely happy with our new Ford Escape. He followed up with a touch back call that evening to make sure we were still happy with our purchase. And told he us to feel free to call him with any further questions. The best experience I have ever had purchasing a car. I will highly recommend B.J. to any family or friends looking to buy a new car. Savannah, in the finance department, deserves a 5 star rating as well. She was very friendly and did an excellent job explaining the terms of our contract, along with a clear presentation of the warranty offers. We will definitely be long term customers with aTown and Country Ford in Bessemer. Thank you, B.J. and Savannah for a friendly and fun experience! More

Very helpful and friendly team at Town & Country Ford We drove over 3 hours to purchase our vehicle, mainly this was due to Jerome Edwards being there to give us all the info we needed and accepting our o We drove over 3 hours to purchase our vehicle, mainly this was due to Jerome Edwards being there to give us all the info we needed and accepting our offer before we made the trip. He is very patient and did not pressure or push us into a decision. More

purchase a new car. Brain, took is time with me in finding the right car and price, He was great and I will recommend my friends to him. Thank You Brian. Brain, took is time with me in finding the right car and price, He was great and I will recommend my friends to him. Thank You Brian. More

My transaction went smooth. Everyone took the time to get me into what I wanted. Everyone was very friendly and professional. I would recommend all to my friends and family. Everyone took the time to get me into what I wanted. Everyone was very friendly and professional. I would recommend all to my friends and family. More