Town & Country Ford

MY OVERVALL BUYING EXPERIENCE AT TOWN AND COUNTRY FORD WAS EXCELLENT. CALVIN SMITH IS BY FAR THE BEST SALESMAN I HAVE ENCOUNTERED IN A LONG TIME, THE CUSTOMER SERVICE AT THE DEALERSHIP IS EXCELLENT. I WIL WAS EXCELLENT. CALVIN SMITH IS BY FAR THE BEST SALESMAN I HAVE ENCOUNTERED IN A LONG TIME, THE CUSTOMER SERVICE AT THE DEALERSHIP IS EXCELLENT. I WILL CONTINUE TO DO BUISNESS WITH THIS DEALERSHIP MAINLY BECAUSE CALVIN SMITH IS A DRIVING FORCE ON THE SALES TEAM. THIS IS MY SECOND PURCHASE WITH TOWN AND COUNTRY FORD AND ABSOLUTELY NOT THE LAST. More

Dealership was clean, I was greeted immediately upon arrival. James McElhaney is a true asset to your sales team. I found him to be honest, attentive to my needs in a car, and had a good working knowled arrival. James McElhaney is a true asset to your sales team. I found him to be honest, attentive to my needs in a car, and had a good working knowledge of Ford products. James is not a "pushy" salesman but is professional in his approach to closing the sale. More

James McElhaney made the buying experience a pleasant event. His knowledge of models, financing, rebates, and offerings was vast. His patience, courtesy, and respectful manner made my visit outstanding. event. His knowledge of models, financing, rebates, and offerings was vast. His patience, courtesy, and respectful manner made my visit outstanding. He was able to answer questions and assist me in purchasing my first new vehicle. The most remarkable trait James exhibits is his no pressure attitude. He sent a follow-up email with information regarding other Ford offers, but did not harass me. This made me return to the dealership to purchase, although I visited two other dealerships. I have already recommended James and Town & Country Ford to friends and family. Thank you! More

The overall experience at this dealership was much better than I had ever expected. The other Ford dealerships that I have done business with in the past do not compare to this one. The employees were very h than I had ever expected. The other Ford dealerships that I have done business with in the past do not compare to this one. The employees were very helpful in directing us to the vehicles in our price range, did not try to sell us a vehicle that we could not afford, did not push the extras once we said no, and provided great service when the Pre-Certified checks were done the following week. All in all I feel like we got a very good deal on a quality product. I have suggested and will continue to suggest that Town & Country is the place to go for a purchase. More

Town and Country Ford is well above the average dealership. That is the reason we go back. Gary Shotts is great. The dealership is easy to work with. dealership. That is the reason we go back. Gary Shotts is great. The dealership is easy to work with. More

I recently traded in my Range Rover Sport and purchased a 2011 Ford F150 - Platinum from Town & Country Ford. The experience from the first test drive to the delivery date was very pleasant, I couldn't find 2011 Ford F150 - Platinum from Town & Country Ford. The experience from the first test drive to the delivery date was very pleasant, I couldn't find one thing to complain about if I had too. Kyle, Carlton and the entire staff at Town & Country were very friendly, very professional and very helpful throughout the process. Despite being a large dealership they made it a point to serve me well and take care of my needs. They are very responsive to my needs and are willing to go the extra mile to insure I am satisfied or that I am comfortable with the information they provide; despite the fact that the purchase is complete. Not only have I been sold on the Ford brand and especially sold on Town & Country, I have recommended Town & Country to several friends and family. What Ford has done to their cars & trucks is amazing and I think everyone should buy one from Town & Country Ford. The F150 drives as well as any SUV or truck I have previously owned and its interior is as nice or nicer. These are definitely not the trucks of yesterday. I look forward to making my next new car/truck purchase from Town & Country and I will continue to recommend them to as many people as possible. I think everyone should shop with Town & Country Ford in Bessemer Alabama. Despite selling the best pickup truck available, it is their personal approach and desire to insure customer satisfaction that completes the deal and makes it worth while. I truly appreciate Kyle & his staff for everything they do. More

Kyle listened to what I wanted and responded with several option in a timely manner. He was very professional and understanding of my circumstance and worked within my guidlines of doing business. I did not option in a timely manner. He was very professional and understanding of my circumstance and worked within my guidlines of doing business. I did not have to work within there guidlines in order to business with Town and Country. I will purchase from Town and Country again. They have an excellant reputation. I have purchased 5 vehicles within 10 years with Kyle and Town and Country. I checked other places and they had the best value for what I was looking for. More

We were looking for a used car and narrowed it down to a few cars at various dealerships. Tom Williams Lexus was not a very good experience. Tameron Honda would not work with us or return phone calls (two p few cars at various dealerships. Tom Williams Lexus was not a very good experience. Tameron Honda would not work with us or return phone calls (two people). Scott Gilbert at Town and Country went out of his way, was responsive, worked hard for our business, and most importantly was honest. In the end, Royal Auto had a car we liked more but the experience with Town and County was very positive and I will strongly recommend working with Scott. I feel bad we did not buy from him but would go back in a heart beat, but we just found a car we liked more at Royal. More

WE WERE LOOKING FOR A USED FORD ESCAPE XLT LIGHT IN COLOR. CARLTON DOWDELL LOCATED IT FOR US AND IT WAS A PRE-CERTIFIED VEHICLE. HE DID'NT RUSH US IN TO IT AND WAS VERY PATIENT. WE PURCHASED A USED COLOR. CARLTON DOWDELL LOCATED IT FOR US AND IT WAS A PRE-CERTIFIED VEHICLE. HE DID'NT RUSH US IN TO IT AND WAS VERY PATIENT. WE PURCHASED A USED DODGE RAM 1500 FROM HIM 2 YEARS AGO AND HAD THE SAME EXPERIENCE. THE NEGOTIATIONS WENT SMOOTH AND HE EXPLAINED EVERYTHING TO US WE REALLY DO APPRECIATE HIS HELP AND WE WOULD NOT HESITATE TO PURCHASE ANOTHER VEHICAL FROM TOWN AND COUNTRY WITH HIM AS A SALES PERSON. WE TOOK THE VEHICLE BACK THE NEXT DAY TO HAVE SOME THINGS TENDED TO HE GOT RIGHT ON IT AND INTRODUCED US TO THE SERVICE PEOPLE BONNIE TOOK CARE OF EVERYTHING AND NOTICED A RECALL ON THE PCM AND WENT AHEAD AND CORRECTED EVERYTHING. THANK YOU LEO & MICHELLE More