Town & Country Ford of Nashville

If you want a quick purchase without having to deal with pushy sales people go to Jamie Lyons at Town & Country Ford. Paperwork was simple too. pushy sales people go to Jamie Lyons at Town & Country Ford. Paperwork was simple too. More

Town and Country repaired my tire on my truck . I didn’t have to replace it so they saved me $270 . Thanks for your help. J have to replace it so they saved me $270 . Thanks for your help. J More

100% recommend doing business with this dealership; especially veterans. See the GM if you are a vet. especially veterans. See the GM if you are a vet. More

Let me start this off by saying that I didn’t buy some beater expecting it to run like a Benz. I bought a vehicle that was more than $35,000 from this dealership and was swindled into buying somebody else beater expecting it to run like a Benz. I bought a vehicle that was more than $35,000 from this dealership and was swindled into buying somebody else’s problem. I went to this dealership expecting a reliable vehicle that wouldn’t immediately need routine maintenance done (rotors past Fords recommended replacement width causing the car to sounds like a freight train screaming as it’s trying to stop) or have internal engine problems (lifter noise that sounds like gravel bouncing around my engine bay) and a couple other issues. I get it’s a used vehicle and there are going to be normal wear and tear things but these are things that shouldn’t have passed their “inspection” process. I spoke with a sales manager before I bought the vehicle and was assured if there was anything major mechanically then it would be fixed. I had said i wanted something checked out before I bought the vehicle but due to it being late Sunday, the service department already closed. Tristin told me to come back another day and whatever concerns i had would be put to rest with them inspecting further and fixing whatever issues there were. Maybe a day or two goes by and brakes are screaming and engine is making weird ticking noise. They inspect and say it’s nothing and the engine has a lot of moving parts and the brakes were good. Take it to an independent mechanic who said rotors should have been replaced months ago and the engine noise is my lifters which would cost more than $1000. Bring it to their attn and now I’m getting the run around. Same said sales manager says he will pass it up the chain and see what happens. 1 week goes by and nothing. Won’t return contact. I then call the GM, Jeff, who says it’s the first he’s heard of the issue. He says he will look into it and get back with me. About a week goes by and still nothing from either one. So I stop by the lot to see what going on and am met with a level of disbelief, like I should have forgotten about this issue they have tried to brush off. Same sales manager storms off into the office saying there’s nothing he can do about it under his breath to his colleague, unable to muster the courage to actually tell me that. Colleague then calls me in to the office and says I would have to come back another time bc the service manager was out and it was his problem. And there attitudes were great until after I purchased the vehicle. Then I was just a problem. Thanks for selling me somebody else’s problem Town and Country. Have no idea how you have been in business this long. More

Great experience top to bottom. Corey in the service department was super nice and kept me informed of the progress. Cynthia at the cashier desk was super nice and efficient also. I will be back. department was super nice and kept me informed of the progress. Cynthia at the cashier desk was super nice and efficient also. I will be back. More

i want to tell about my salesman ive read all the reviews about all the sales people well let me tell you john harley in my book as one of the best ive ever delt with. im soo pleased with him and my new truc about all the sales people well let me tell you john harley in my book as one of the best ive ever delt with. im soo pleased with him and my new truck. he has sold several trucks to my family members and they was right he cares. More

Amazing experience! My husband and I needed to trade two cars for one, and they made it so easy. Fidel, Tristan, and Jaime made for the best and easiest experience we’ve had with a car dealership. Extremel cars for one, and they made it so easy. Fidel, Tristan, and Jaime made for the best and easiest experience we’ve had with a car dealership. Extremely professional, kind, caring and went above and beyond to help us. We definitely recommend them to our family and friends and will return should we ever need to purchase another vehicle. Bravo, Ford! More

Shout out to Robert (Bob) McQuinn our salesman!He was so friendly and helped me get exactly the vehicle i wanted-2018 Ford Escape) I love my Escape,and the service at Town And Country is always excellent.We friendly and helped me get exactly the vehicle i wanted-2018 Ford Escape) I love my Escape,and the service at Town And Country is always excellent.We've purchased 4 vehicles from them thru the years and its always been great.Service Dept is awesome too! More

Employees were very good to deal with. Had my truck for 2 weeks would have been nice for a loaner to go back an forth but that's life sometimes. So far pleased. weeks would have been nice for a loaner to go back an forth but that's life sometimes. So far pleased. More

Shout out to Jaime Lyons best salesman ever! He not only helped us purchase our new F150, but he also assisted with the modifications after the sale! Thanks again! helped us purchase our new F150, but he also assisted with the modifications after the sale! Thanks again! More