Town East Ford - Service Center

Great service all of the time. Meets our Ford truck care needs. Will return when appropriate. Meets our Ford truck care needs. Will return when appropriate. More

Service writer David was bomb. com. the service itself ended up being a recall and the technicians crushed it and got the car in and out quickly. The receptionist was the only part com. the service itself ended up being a recall and the technicians crushed it and got the car in and out quickly. The receptionist was the only part that was completely mid. didn't answer the phone with a smile and seemed bothered to answer the phone. Problematic given it's likely a considerable job hazard being a receptionist/casher. More

Everything was great he keep me informed every step of the way Every time I called to check on my car if he was not available he always called back he had my car ready in a timely manner the way Every time I called to check on my car if he was not available he always called back he had my car ready in a timely manner More

The service department always treats me and my vehicles concerns with value. I would highly recommend Town East Ford. concerns with value. I would highly recommend Town East Ford. More

My appointment was timely, clean and super easy dealing with Eric and our recall service! Thanks Erica,! with Eric and our recall service! Thanks Erica,! More

It was very good. I was in and out in less time than expected. I am a satisfied customer and would recommend Jim and Town East Ford. I was in and out in less time than expected. I am a satisfied customer and would recommend Jim and Town East Ford. More

I felt welcomed and everyone was so nice and sweet. They got the job done right! Very PROFESSIONAL They got the job done right! Very PROFESSIONAL More

I am 100% satisfied with the service at Town East Ford. The quality of service rendered is above reproach. The quality of service rendered is above reproach. More

Faster than I expected. That is all That is al I have to say about that That is all That is al I have to say about that More

I made an appointment at Town East Ford Service with Dave to fix a leak in my sunroof. He said it would be three days before they could diagnose the problem. His guess was that the sunroof seal needed to be to fix a leak in my sunroof. He said it would be three days before they could diagnose the problem. His guess was that the sunroof seal needed to be replaced. Three days was a long time to wait just for the diagnosis, but I decided to do it because Town East Ford Service is closest to my home. When I got there, he told me that it would be eight days before they could diagonse it. He also told me a story about another Ford Taurus SHO customer that he denigrated because the customer's SHO "looked better than the guy driving it." His words. His story. Shame on Dave. Shame on Town East Ford Service for employing him. I took my Taurus to another Ford dealership. They fixed the leak, which was the drains, not the sunroof seal as "Dave the Denigrator" said. In addition paying them to fix the clogged sunroof drains, I paid the other dealership to fix the front-end, A/C, motor mount, and a few other things for a total of $5000.00 worth of work, and they did it all in three days. Town East Ford Service lost my business that day and forever. Do not trust Town East Ford Service! Buyer beware! More