Town North Nissan

This was my first time visiting the dealership. My service advisor, Anthony, was super helpful and knowledgeable! I’d definitely recommend this dealership to anyone looking to purchase a new car! My service advisor, Anthony, was super helpful and knowledgeable! I’d definitely recommend this dealership to anyone looking to purchase a new car! More

Matt and team were great with their promptness and fairness with which they listened to my queries, although we were not able to identify the problem yet they have promised to get to the root cause an fairness with which they listened to my queries, although we were not able to identify the problem yet they have promised to get to the root cause and solve the problem permanently. More

We would rate this at the high end of the places where we’ve taken our vehicles for regular maintenance. we’ve taken our vehicles for regular maintenance. More

Fast helpful service staff that explained everything well and didn't try to up-sell me. Clean facility. and didn't try to up-sell me. Clean facility. More

The service was friendly ,quick, and efficient. Easiest dealership that I have been to! The central location is awesome-no I35 trek. Easiest dealership that I have been to! The central location is awesome-no I35 trek. More

Anthony offered highly professional, timely and effective service. Overall satisfactory place for vehicle maintenance services. Thanks. service. Overall satisfactory place for vehicle maintenance services. Thanks. More

Service was very quick and efficient. The staff was friendly and helpful. I enjoyed the experience. The staff was friendly and helpful. I enjoyed the experience. More

Quick professional service. I thought they would have washed the car or at least cleaned under the hood, there is coolant everywhere! They came in clutch as Round Rock Hyun I thought they would have washed the car or at least cleaned under the hood, there is coolant everywhere! They came in clutch as Round Rock Hyundai was booked another week out. Overall pretty satisfied. More

Bought our 2022 Santa Fe at South Point Hyundai (south side of Austin is much closer to us), but have had terrible experience with their Service Department every visit going back to 2019. Based on Gro side of Austin is much closer to us), but have had terrible experience with their Service Department every visit going back to 2019. Based on Group 1 Service Department's reviews we brought it in for work that wasn't fixed correctly at South Point 6 months prior. Extremely glad we did! They diagnosed both issues, plus identified a 3rd problem. Thankfully we had the 100k Extented Warranty & everything was covered. If it had gone another 5k miles, we would have been paying out of pocket for a transmission, A/C condenser unit, & a coolant reservoir. Also, a HUGE shout-out to Matt Lackey, our Service Advisor. Kept us in the loop with excellent communication for the week it was in the shop waiting for warranty approval & parts to arrive. More