Town North Nissan

Quick professional service. I thought they would have washed the car or at least cleaned under the hood, there is coolant everywhere! They came in clutch as Round Rock Hyun I thought they would have washed the car or at least cleaned under the hood, there is coolant everywhere! They came in clutch as Round Rock Hyundai was booked another week out. Overall pretty satisfied. More

Bought our 2022 Santa Fe at South Point Hyundai (south side of Austin is much closer to us), but have had terrible experience with their Service Department every visit going back to 2019. Based on Gro side of Austin is much closer to us), but have had terrible experience with their Service Department every visit going back to 2019. Based on Group 1 Service Department's reviews we brought it in for work that wasn't fixed correctly at South Point 6 months prior. Extremely glad we did! They diagnosed both issues, plus identified a 3rd problem. Thankfully we had the 100k Extented Warranty & everything was covered. If it had gone another 5k miles, we would have been paying out of pocket for a transmission, A/C condenser unit, & a coolant reservoir. Also, a HUGE shout-out to Matt Lackey, our Service Advisor. Kept us in the loop with excellent communication for the week it was in the shop waiting for warranty approval & parts to arrive. More

Pryce, Brady and Sean were all very good to me and my wife. Courteous, respectful and listened. My only ding is that Pryce was to follow up and contact us when we could bring the car back in to buff ou wife. Courteous, respectful and listened. My only ding is that Pryce was to follow up and contact us when we could bring the car back in to buff out a couple of spots on the car and that call back has not taken place as of today. More

Thank you for the prompt service and the easy payment options, good customer service, thanks again. options, good customer service, thanks again. More

Anthony Santoscoy, Service Manager, was very pleasant from the moment I arrived. He greeted me with a smile and made me feel very welcomed. I visited this location to take advantage of a coupon for an from the moment I arrived. He greeted me with a smile and made me feel very welcomed. I visited this location to take advantage of a coupon for an oil change. Service was completed in a very timely fashion. Although this location is about a twenty minute drive, I plan to visit again for my next service. Thank you for your exceptional customer service. More

I like the quality of the work in service department. However, having to wait 2.5 hours for oil change is excessive. Hopefully, the wait time can be improved. However, having to wait 2.5 hours for oil change is excessive. Hopefully, the wait time can be improved. More

They provided excellent service. Needed my car to get serviced. The technician looked at it, answered any questions I had and was back on the road quicker then expected. Thank you je Needed my car to get serviced. The technician looked at it, answered any questions I had and was back on the road quicker then expected. Thank you jeremy for your assistance and the techs that looked at my car More

Why your mechanic messed up my car? car start shaking.lost the power . 3 times car died middle of road.why you are dishonest.your thief mechanic or stupid guy screwed my night I'm sad wh car start shaking.lost the power . 3 times car died middle of road.why you are dishonest.your thief mechanic or stupid guy screwed my night I'm sad why playing with people life.that is really dishonesty way of making money. More