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Town North Nissan

Austin, TX

3.5
226 Reviews

9160 Research Blvd

Austin, TX

78758

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Showing 226 reviews

February 28, 2024

Courteous, on top of business, knowleodgeable. Very business like, well dress accordingly to work atmosphere. More

by gdedebalderas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Doughty, fin. Manger ( don't remeber her name).
Mar 02, 2024 -

Town North Nissan responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 22, 2024

Great experience at Town North Austin Nissan. No hidden charges. Very nice sales guy (Isaac). Isaac’s manager, (Carlos), and the finance manager were fantastic. Note: Definitely don’t go to th More

by Liz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Bautista and Carlos (Manager)
Feb 26, 2024 -

Town North Nissan responded

Thank you for sharing your positive experience at Town North Austin Nissan! It's great to hear that Isaac, Carlos, and the finance manager provided excellent service and were transparent in their dealings. Congratulations on your purchase, and we wish you many happy miles in your new vehicle! Safe travels!

February 21, 2024

Lengthy, unnecessary process time to complete the sale. Misrepresentation of dealer’s features/price point More

by verax2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael al-rafati
Apr 04, 2024 -

Town North Nissan responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Town North Nissan responded

Thank you for bringing this to my attention. I apologize that your recent experience with sales was unpleasant. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Phill Auguste General Manager pauguste@townnorthnissan.com

February 16, 2024

Good negotiation with tremendous sales personnel they do the best for the two sides to reaching the deals More

by antonio.llongueras
Recommend Dealer
Yes
Employees Worked With
Tim, Thomas Duke
Feb 20, 2024 -

Town North Nissan responded

We're glad to hear that you had a good negotiation experience and that our sales personnel worked to ensure a deal that satisfied both parties. Thank you for choosing us, and we look forward to serving you again in the future! Safe travels!

February 02, 2024

Jason and Brendan were fantastic. I was not a Nissan loyal customer but Jason and Brendan made me change my focus through their customer excellence mindset. More

by eleigcu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janson and Brendan
Feb 05, 2024 -

Town North Nissan responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Feb 08, 2024 -

Town North Nissan responded

We're thrilled to hear that Jason and Brendan provided you with fantastic service and that their customer excellence mindset influenced your perception. Thank you for choosing our dealership, and we appreciate your positive review!

December 27, 2023

Great sales and service staff group. I appreciate on having the purchase process be smooth and easy to get it going within my budget. Definitely recommend if looking for your next Nissan More

by nleija
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee and Tim, five stars for sure.
Dec 29, 2023 -

Town North Nissan responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 22, 2023

Super friendly and professional. Zach and Denise worked really hard to get me in the right vehicle More

by Pete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Doughty and Denise C., Viviana Maldonado
Dec 27, 2023 -

Town North Nissan responded

Congratulations on your new vehicle! We are thrilled that Zach and Denise provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 18, 2023

Saw maxima I wanted and met Jimmy Hoang who is a great salesperson.The car had just arrived and wasn't ready for sale yet but we agreed to buy and left full purchase price check.My wife had an asthma atta More

by James.estepp2@gmail.com
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jimmy Hoang
Feb 05, 2024 -

Town North Nissan responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

November 09, 2023

Town North Nissan. ..one of my better experiences buying a new car.They made sure I was happy with my purchase, and took care of me even after they made the sell. GREAT More

by Candace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim, Miguel and the entire Nissan squad
Nov 11, 2023 -

Town North Nissan responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

October 26, 2023

Nice place. Didn't get heavy pressure salesperson. Good selection of vehicles.Open fairly late More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrell
Oct 31, 2023 -

Town North Nissan responded

It's great to hear that you had a positive experience at the dealership. Not feeling pressured by a salesperson, having a good selection of vehicles, and having extended hours can all contribute to a more comfortable and convenient car-buying experience. Your feedback is valuable!

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