
Town North Nissan
Austin, TX
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Good price on nee car The dealership had best prices in the town at the time i went. Happy with my purchase. Joseph was easy to work with and answered alm my questions. The dealership had best prices in the town at the time i went. Happy with my purchase. Joseph was easy to work with and answered alm my questions. Would recommend them for new car sales More
Service I went in to get my car serviced and Anthony took care of me, he was very friendly & helpful. Answered all my questions. I would highly recommend Anth I went in to get my car serviced and Anthony took care of me, he was very friendly & helpful. Answered all my questions. I would highly recommend Anthony to family & friends. Thanks Anthony for the good job More
I knew what I wanted I went in there with what I wanted in my mind and how much I wanted to pay. Amanda only had to pull out one car. I went in there with what I wanted in my mind and how much I wanted to pay. Amanda only had to pull out one car. More
Always a fantastic experience I have been taking my Altima to this dealership for service for over 10 years and have always had excellent customer service. My service writer and th I have been taking my Altima to this dealership for service for over 10 years and have always had excellent customer service. My service writer and the mechanic have always been honest and very thorough with the explanation of service needed for my car. I'm always happy with the outcome. More
Great service! For years our family has bought Nissan vehicles and had them serviced at the Town North Nissan. We've been completely satisfied with the professional For years our family has bought Nissan vehicles and had them serviced at the Town North Nissan. We've been completely satisfied with the professional and knowledgable service they provide with every visit. We will continue to bring our vehicles to Town North Nissan. More
Irresponsible, thieves, crooks ! I bought a vehicle, we agreed they would do some repairs, which they never did. Instead they repaired the wrong thing which never needed to be repaire I bought a vehicle, we agreed they would do some repairs, which they never did. Instead they repaired the wrong thing which never needed to be repaired. Every time I had a chance, I went in there and told them it never got fixed. They just kept on kicking the van down the road, lying and decieving with different lies each time. I was told to slam on the brakes doing 70mph on a highway to "fix" the brake problem, I was told they just need to "dust" them, I was told quote from an employee :" they probably just put the cheap, xxxxty pads on there, since you got a used vehicle, they didn't want to spend big bucks ". Seriously. Professionalism at its finest ! We finally get to sort out where the problem is, and the service managers offered a half price reduction on the parts they worked, even though that's not what was causing the problem. Fixing the root cause of the issue, they wouldn't even talk about it. Just wow! I tell you what, I can get Bosch parts, for all tires, for about 200 bucks, repair it myself. Way cheaper than 600 bucks these idiots are asking for, while they blatantly try to hide the fact that they messed up, and don't want to step up and take responsibility for their mistakes. I don't take pride in being an xxx, but this time I have been forced to. BBB and the FCC will be the next ones to get a claim/call. I don't even care to have the car fixed as promised anymore, I just want these crooks to get a lesson, and change the way they do business, because screwing people over, is just not right ! 1/5 is too high of a rating for these people. More
Purchase Nissan Murano Jordan was a remarkable person to deal with!! I will refer everyone I know to him for their vehicle purchasing needs! He deserves a significant raise Jordan was a remarkable person to deal with!! I will refer everyone I know to him for their vehicle purchasing needs! He deserves a significant raise! More
Top Notch! This dealership is wonderful! The General Manager Greg is top notch! Salesman Hardy was absolutely great and efficient! I've never liked the car buyin This dealership is wonderful! The General Manager Greg is top notch! Salesman Hardy was absolutely great and efficient! I've never liked the car buying experience until now. Straight forward, honest, efficient, and made the process painless! If you are looking for a car new or used- Go to Town North Nissan! More
Poor Sales Experience I will agree with the last post on this review page - 1 star is too many. Their business practices are also evident in that they have more 1 star or w I will agree with the last post on this review page - 1 star is too many. Their business practices are also evident in that they have more 1 star or worse reviews than they ahve 2-5. STAY AWAY from this dealership. Not only would I never buy anything from this business, I will also now not consider a Nissan. We went out to Austin today with a very specific goal of driving every full size SUV available and then being a CASH buyer. When we arrived at this dealership (like others we had visited today) we barely got out of the car before a salesman appproached us. Apparently telling him that we were NOT buying TODAY and only wanted to look at cars (again - like we did at other dealers) was considered rude. We were told that no cars were open. I refused to go inside and give them any personal information, rather proceeded to look at the specific vehicle I wanted to see (which was open by the way). After a VERY long period of time a young man approached us and basically asked us to leave because we were rude to his salesman. As we walked back towards the office I asked to speak to the general manager and at such point he became extremely rude and mouthy. My husband looked at me and said "don't worry - we will just take this up elsewhere". At that point this young man reached out touched my husband and yelled "no you go see him". You can imagine that we immediately tried to get to the GM's office but were met at the door by several people threatening to call the police. Mind you this was after THEIR sales manager was extremely rude, bowed up to my husband, touched him and continued to be nothing more than a smart alec. At one point, the GM came up to the conversation but quickly retreated to his office without so much as an apology. I have to say that I have never seen such poor customer service and behavior in all my 50 years. I will leave it to this for this establishment ... "thank you for narrowing down my decision on which vehicle to purchase". More
Great customer service Long Hoang was very informed on the sale and the history of the all details pertaining to the vehicle .i would recommend Town North to my friends Long Hoang was very informed on the sale and the history of the all details pertaining to the vehicle .i would recommend Town North to my friends More