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Town and Country Ford

Charlotte, NC

4.8
281 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 281 reviews

March 24, 2023

Very quick and quality work with the job done. Bill Worthington was quick and responsive and then let me know as soon as car finished More

by Dmartin1557
Recommend Dealer
Yes
Employees Worked With
Bill worthington
Mar 29, 2023 -

Town and Country Ford responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

Mar 29, 2023 -

Dmartin1557 responded

Thank you to Bill Worthington for his prompt and courteous service when I brought my vehicle in for a Service on Saturday morning.

February 27, 2023

Dropped off my vehicle for service, and the service tech was fast and efficient in checking me in. Fewer than two hours later I was surprised when he called and told me the vehicle was ready for pickup. C More

by Crash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gill
Mar 02, 2023 -

Town and Country Ford responded

Hi Crash, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 15, 2023

La espera para el cambio de aceite fue corta. En otras ocasiones me an lavado el truck pero esta vez no. Espero que no hayan cambiado. More

by Clarionmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxx
Feb 18, 2023 -

Town and Country Ford responded

¡Estamos muy contentos de haber podido ayudarte! Háganos saber si hay algo más que podamos hacer por usted; ¡Estamos más que felices de ayudar!

February 15, 2023

I always receive great advice and information from the sales team. They are professional and responsive. More

by frank.d.golden
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kent Bateson mainly but others also assisted
Feb 18, 2023 -

Town and Country Ford responded

Frank, we're happy you have found our staff to be so supportive during your experience here at Town and Country Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 14, 2023

Excellent service for the purchase of my Ford Bronco. Didn’t try to pull any fast ones like I’ve heard other dealerships doing. Made the 2.5 year wait worth while. They have my loyalty and vehicle servic More

by RebekahQC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kent
Feb 16, 2023 -

Town and Country Ford responded

Rebekah, we're happy to hear you had such a positive experience with our team! Thank you for the recommendation, and have an amazing day!

February 07, 2023

Town and Country Ford is a wonderful organization which treats every customer as important. They perform the services which are needed to the best of their ability in a professional manner. They are cons More

by SterlingJWard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Gill
Feb 09, 2023 -

Town and Country Ford responded

Hi Sterling, thank you so much for your positive comments about Town and Country Ford! We are always more than happy to assist you if anything else comes up. Take care!

February 05, 2023

I had a warranty issue with my truck. They did a great job with the repair. Also worked out a way for me to pick up the car after hours. One opportunity - there were footprints and h More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Shannon
Feb 07, 2023 -

Town and Country Ford responded

Scott, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 05, 2023

I always get excellent service. The service advisors are courteous and helpful. I only go to Town & Country Ford to service my Mustang. More

by billmayhewjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Various
Feb 07, 2023 -

Town and Country Ford responded

Bill, we are so happy to read such a great review about Town and Country Ford! We look forward to your next visit! Take care!

December 23, 2022

Excellent service and my advisor was so helpful! I got in and out quickly. Thank you! More

by brunsondeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Worthington
Dec 28, 2022 -

Town and Country Ford responded

Brunson, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

November 28, 2022

I never have a problem when I have my truck serviced. Also the people are very helpful. More

by Johncosbycarpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 29, 2022 -

Town and Country Ford responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

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