
Town and Country Toyota
Charlotte, NC
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1,134 Reviews of Town and Country Toyota
Prompt, courteous service! I appreciate the courteous prompt service I received. Gary was great about explaining things to me and took the time to answer my questions. He offe I appreciate the courteous prompt service I received. Gary was great about explaining things to me and took the time to answer my questions. He offered valuable suggestions as well. More
John did great! Many thanks to John for helping me service my vehicle. I had to do the 30K maintenance and I knew it was going to take a while. He also had to have th Many thanks to John for helping me service my vehicle. I had to do the 30K maintenance and I knew it was going to take a while. He also had to have the brakes diagnosed. The biggest thing for a customer that is waiting for their car to be serviced is to have a realistic timeline of how long everything will take. John DID that! We had to add an additional 1.5 hours to the service appt because my brakes needed to be fixed. He explained everything and told me of the timeline. I was out at the EXACT time he told me which allowed me to not be frustrated with the wait. John, thanks for the friendly face, transparency, and great costumer service! Dina Beelaert More
Make may day much better The personal and every employer's that i see was very friendly they really care about mi problem and they clean mi car every time that I have to do se The personal and every employer's that i see was very friendly they really care about mi problem and they clean mi car every time that I have to do service More
Very good The 2 maintenance was very good and the technician that attended me, Caleb Carter was very friendly and professional. Also he helped me with the NC In The 2 maintenance was very good and the technician that attended me, Caleb Carter was very friendly and professional. Also he helped me with the NC Inspection. More
Good experience Sean and Jonathan did a great job and also Amir thank you very much my 2019 corolla is very good on gas I'm very happy!! Sean and Jonathan did a great job and also Amir thank you very much my 2019 corolla is very good on gas I'm very happy!! More
good work Work was done quickly-advice given for further things needed for the vehicle at the current mileage without pressure. Worked me in without a scheduled Work was done quickly-advice given for further things needed for the vehicle at the current mileage without pressure. Worked me in without a scheduled appointment.. More
Maintenance Service Appointment We arrived on time for our appointment and the service rep, Robert (twin brother of Rodney), assisted us. He told us that the vehicle would be ready i We arrived on time for our appointment and the service rep, Robert (twin brother of Rodney), assisted us. He told us that the vehicle would be ready in about an hourish and he would call us when it was ready. We walked down to Wendys for a bite to eat. Sure enough, he called in a timely manner as promised, and we picked up the car. Upon pickup, it was explained to us when to bring it back for future service and we drove away happy and satisfied. Overall, it was a pleasant experience; especially since I thought I was seeing double when Robert walked up to assist us. I had just seen Rodney walk by from afar. Then when I turned around, I thought to myself, there he is again! How did that happen?? But after carefully looking at him he had a different hairstyle, but he was just as nice and sweet as Rodney. I explained to him that Rodney took good care of us and had sold us the car. More
ToyotaCare I was your service dept about 8am out of service dept about 9am. I like the short time in and out great job. Thanks Ezra outstanding I was your service dept about 8am out of service dept about 9am. I like the short time in and out great job. Thanks Ezra outstanding More
very pleasure Caleb meet me with a wonderful smile and explained the service. The wait time was exactly what he said and I got a wonderful service, inspection and a Caleb meet me with a wonderful smile and explained the service. The wait time was exactly what he said and I got a wonderful service, inspection and a clean car! More
Service visit Great customer service and fast service as well. Made sure I was fully satisfied with service and made time to explain all options and listen to my co Great customer service and fast service as well. Made sure I was fully satisfied with service and made time to explain all options and listen to my concerns. More