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West Herr BMW of Buffalo

Williamsville, NY

4.8
324 Reviews

8215 Main Street

Williamsville, NY

14221

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Showing 324 reviews

July 26, 2025

Very good service on short notice, appreciate car washed and vacuumed.Nice waiting area.😄 BoGellman More

by Bogellman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nonr, Mark Carrow
July 22, 2025

Everything was to expectations. I really liked the video of my vehicle inspection. Service team members were very good as well. More

by hjhart3805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Roach
July 22, 2025

I've been dealing with BMW of Buffalo and Rich Singer for many years. I have Rich too be very professional, knowledgeable and someone I consider a good friend. He has made my and my wife's BMW purchases se More

by TLNJR25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Singer
July 21, 2025

The dealership and the people in the service department were very nice and very professional. I had no problem scheduling a appointment and the repair was done on time and done properly. More

by bigmike1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carrow
July 21, 2025

Jimmy is the absolute best at what he does. He went above and beyond to ensure my experience was nothing short of exceptional! More

by BRIAN K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
July 20, 2025

Best purchasing experience of auto ever. Brandon was amazing. His knowledge and attitude were first rate. West Herr is on my number one list! More

by barry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Tandoi
July 18, 2025

Kyle at BMW Mini is great to work with. He made my service visit a very positive experience. More

by penstice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
July 13, 2025

The service was timely. Adam was especially helpful and always does a great job for us. More

by Tschulz732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carrow
July 11, 2025

Very comfortable waiting area. Max did a good job explaining what was needed. Well done! More

by Pmeehan1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
July 05, 2025

Everyone was very Friendly & Professional & Went out of their way to answer questions & Explain the features of the vehicle! Best Delivery Experience I have Ever had!!! I would Rate my overall expe More

by Richard Rhoades
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Rhoades & Tait, Mark Carrow
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