All Salespeople
Sales Department
West Herr BMW of Buffalo
Williamsville, NY
381 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
April 15, 2026
Incredibly congenial group of people.
They actually made it enjoyable buying a vehicle from them. Their communication was completely up front - none of the *S that some of the other deal
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by Charlie S
Employees Worked With
Matt Payen, Harley (GM)
April 13, 2026
I was met at the door for my appointment with a big
smile, welcoming me in. Mr James reviewed the work being done on the car. He asked if there was anything I would like to have them check He explain
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by Yvonne JC
Employees Worked With
James, Mark Carrow
April 12, 2026
Dennis Merrick and his team in sales were excellent.
The team that reviewed the car with me were very professional and solid personalitys.
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by woodrayt
Employees Worked With
Dennis Merrick, Mark Carrow

