West Herr BMW of Buffalo

Service was very good and all employees were professional and courteous Great job keep it up and courteous Great job keep it up More

We were pleased with the attention to detail and the curteous responses to all our questions. So far Michael and Heidi have made this purchase pleasurable and informative. We look farward to a long and curteous responses to all our questions. So far Michael and Heidi have made this purchase pleasurable and informative. We look farward to a long and lasting journey. More

Everything about the service was excellent - timeliness,quality, competemce and friendliness. Definitely a good experience. timeliness,quality, competemce and friendliness. Definitely a good experience. More

Joe and Katie made my experience so smooth and were wonderful to work with! They were awesome! wonderful to work with! They were awesome! More

Alan &Heide were excellent at their jobs. ..I appreciated their attentiveness and knowledge. My car is ideal! ..I appreciated their attentiveness and knowledge. My car is ideal! More

Never have a problem, always satisfied with service, vehicle is always clean inside and outside. Highly recomended to other BMW owners vehicle is always clean inside and outside. Highly recomended to other BMW owners More

Personnel are attentive and knowledgeable. The video was new for me and interesting. Always excellent service The video was new for me and interesting. Always excellent service More

Great, great, great, great, great, great just great really really great and even more great really really great and even more great More

Incredibly congenial group of people. They actually made it enjoyable buying a vehicle from them. Their communication was completely up front - none of the *S that some of the other deal They actually made it enjoyable buying a vehicle from them. Their communication was completely up front - none of the *S that some of the other dealers continue to use in their sales tactics. This is the third vehicle that I have bought from West Herr, and West Herr will be my first contact next time I am looking for a vehicle. More

I was met at the door for my appointment with a big smile, welcoming me in. Mr James reviewed the work being done on the car. He asked if there was anything I would like to have them check He explain smile, welcoming me in. Mr James reviewed the work being done on the car. He asked if there was anything I would like to have them check He explained there were three recalls and he would have to keep the car overnight. He told me I would get a loaner. He called the next day to find out if I had my registration sticker and that my car was ready. I picked up the car which had been washed, signed my car and was on my way. He was personable and accommodating. Yvonne James Corley. More