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West Herr BMW of Buffalo

Williamsville, NY

4.9
419 Reviews

8215 Main Street

Williamsville, NY

14221

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Showing 419 reviews

September 28, 2026

My experience was positive. Daryl was knowledgeable and answered all of my questions. I appreciated the information given. More

by Bklyn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Daryl
September 27, 2026

Very good dealership with knowledgeable and courteous personnel. Took somewhat long to finish the work on my X3 but it involved complicated electric and software issues so that may be the reason. Overall More

by TommyBeemer
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Ryan and Darryl , Mark Carrow
September 21, 2026

They do a great job in service especially my advisor Marc gets your car in and completed and keeps us informed it’s much appreciated. More

by kmckay0
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Adam
September 18, 2026

The service department is excellent! They go out of their way to get the job done thoroughly and on time, Everyone is happy and helpful. James was a pleasure to work with to get the whol More

by Maru
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
James
September 08, 2026

Excellent service. Kyle at Mini service counter is always helpful. Enjoy bringing my car in for service More

by Nce55
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kyle at mini service
September 06, 2026

Typically get a quick appt as needed, they keep me updated throughout the day as to status and timing, always do a thorough maintenance check and report of entire vehicle. Original issue has always be More

by Fforkljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Kiera
August 28, 2026

Dealership seems professional. Every effort is very well coordinated. Team members work seamlessly making the experience favorable for customer. More

by Cgalluch
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Dennis Merrick
August 26, 2026

Always efficient, and very professional! Provided updates throughout the processes and contacted us promptly when the car was ready for pick up. More

by Maria Mallia
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kyle
August 22, 2026

Battery was very expensive, much more than what I expected way too much Reggie Davies More

by reggiedavies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Mark Carrow
August 18, 2026

Fast excellent work with a caring staff. I don’t meed fifteen words to say that More

by walt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carrow
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