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West Herr BMW of Buffalo

Williamsville, NY

4.8
393 Reviews

8215 Main Street

Williamsville, NY

14221

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Showing 393 reviews

June 01, 2026

All the service was done in a timely matter and the final cost matched the estimate ! More

by Fbibry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
marc, Mark Carrow
May 28, 2026

Friendly,easy to help you out what going on with your car. Nice clean place. More

by specialtoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie in service dept for mini, Mark Carrow
May 24, 2026

All the service was done in a timely matter and the final cost matched the estimate ! James explained what needed to done in plain English ! He kept in touch and updated me on the vehicle status and was easy More

by markshirback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 20, 2026

All the staff were informative, knowledgeable , caring and gracious handling the sale; it was great experience doing business with them. More

by emsjessup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Dempsey, Heidi Nugent and Sam Saladino
May 13, 2026

Service was very good and all employees were professional and courteous Great job keep it up More

by jolek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac
May 10, 2026

We were pleased with the attention to detail and the curteous responses to all our questions. So far Michael and Heidi have made this purchase pleasurable and informative. We look farward to a long and More

by ronsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Dempsey
May 02, 2026

Everything about the service was excellent - timeliness,quality, competemce and friendliness. Definitely a good experience. More

by tab4447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carrow
May 01, 2026

Joe and Katie made my experience so smooth and were wonderful to work with! They were awesome! More

by Mediakalexa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph McEachin
April 28, 2026

Alan &Heide were excellent at their jobs. ..I appreciated their attentiveness and knowledge. My car is ideal! More

by marianimarcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Carrow
April 25, 2026

Never have a problem, always satisfied with service, vehicle is always clean inside and outside. Highly recomended to other BMW owners More

by grammer45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carrow
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