Townsend Honda

Tim Jones is a great salesman. He goes out of his way to make sure everything goes very smoothly. I talked to him by phone on a Monday afternoon about the Hond is a great salesman. He goes out of his way to make sure everything goes very smoothly. I talked to him by phone on a Monday afternoon about the Honda Civic I wanted. When I got off on Tuesday I went to Townsend Honda and walked in and signed papers. I was out the door with new car in less than a hour. More

Thank you, Great experience !!! Thanks to Tim Jones & Corein Sledge purchasing a vehicle at Townsend Honda was a great experience! I have purchased several cars from Tim over the las Thanks to Tim Jones & Corein Sledge purchasing a vehicle at Townsend Honda was a great experience! I have purchased several cars from Tim over the last several years and I couldn't ask for a more informed or better sales rep than Tim, thanks for taking the hassle out of purchasing a cat. More

Great experience! The team at Townsend Honda are more than flexible! I had one vehicle for a few days and took it back deciding that another one would be better. I can' The team at Townsend Honda are more than flexible! I had one vehicle for a few days and took it back deciding that another one would be better. I can't hardly imagine purchasing a vehicle anywhere else!! More

A surprise for me Being 75 has some advantages and many disadvantages, one of the advantages is you have seen and done a lot of business with both good and bad companie Being 75 has some advantages and many disadvantages, one of the advantages is you have seen and done a lot of business with both good and bad companies. I found the sales department at Townsend Honda to be knowledgeable and friendly. Thus I purchased a 2014 Honda Accord EX-L V-6 in June 2014. During the past year I had noticed a hesitation on acceleration several times and on 18 April 2015 was almost in an accident from the problem when turning left at a light. I took the car in for routine maintenance and told the service writer about the problem. While waiting for the vehicle I remained close to the service desk and when the service manager brought the key and threw it on the table and said "Nuttin Honey" I was a bit irritated. After a few words the service manager and I went for a ride with me driving and I demonstrated the problem twice. His response was you will have to get an appointment since I would have to get a Tech involved. I got an appointment and came home and googled the problem and copied entries from all over the country concerning hesitation on the 2014 Honda Accord and took them to the appointment. In the meantime I was contacted by Townsend to see if I had rated them a 5. The answer was a definite no and I explained what had happened. Needless to say when I arrived for the scheduled appointment they knew I was not a happy camper so they did what they could but failed to find or fix the problem according to the information I received when I went to pick the car up. Neither the service manager or service writer was there when I arrived. I was given the key to my car and told it is parked "out there". I looked the immediate area over and went back and handed the key to the person that had told me where the car was and informed him I did not like playing hiding seek games with my car. He took the key and walked off pressing the key trying to get a response and a few minutes later returned with my car. On the way home I looked in the console for my Tom Tom and found it missing. Not a big surprise at this time. I have been burned twice by this dealership and it will not happen again. And I blame myself for the last incident. More

Awesome experience! I had totaled my work car the previous day and needed a car asap. My credit score wasn't perfect and they went above and beyond to get me financed. E I had totaled my work car the previous day and needed a car asap. My credit score wasn't perfect and they went above and beyond to get me financed. Everyone there was very helpful. By the time I left there that evening I was driving a very nice Honda Accord. When it comes time to purchase again I will definitely be giving them a call. More

Repeat Customer My family has purchased 4 cars from Tim Jones at Townsend Honda - and we will purchase others going forward! Tim is honest and friendly - he will wor My family has purchased 4 cars from Tim Jones at Townsend Honda - and we will purchase others going forward! Tim is honest and friendly - he will work hard to find the car you need! More

Happy Happy Girl! My husband and I went last Thursday to look at getting a new car for our 17 year old daughter. We talked to Tim Jones and told him we we're just loo My husband and I went last Thursday to look at getting a new car for our 17 year old daughter. We talked to Tim Jones and told him we we're just looking at options and were going to compare Honda, Toyota and Nissan to see what was the best fit for us. He told us all the ends and outs of the car we were most interested in. He pointed out all the pros as well as the cons(which were few). After leaving Honda, we did compare the other two vehicles that were comparable to the Honda. We then took all of this info to our daughter, as it was her choice as to which she wanted. The next day, she went to test drive the Honda. She fell in love with the civic ex! And Tim as well! He made her feel important (like she was the one buying it!), made sure she understood all of the features , which were a little overwhelming because this car is so smart and advanced and made sure she was comfortable on test drive. It only took a look and she wanted the car. The only draw back was eh color wasn't her first choice. He had explained how few of them were avaliable but that he would try to get the color she wanted most, as she have him three options. Late Friday evening, after the dealership had closed, Tim sent a message with pictures of the car she wanted the MOST, sitting in his lot!! I cannot explain how happy that made my baby girl! She will get to pick her car up in a couple of days .... Because of our work schedules. Tim went out of his way to get THE CAR she wanted! I cannot say enough wonderful things about him! He is a Gid send to everyone who has the pleasure of dealing with him. This has been by far the best experience buying a new vehicle. More

Great Experience I traded my Toyota Sequoia for a Honda Odyssey and it was one of the best decision I have ever made. I was greeted at the door by Tim Jones and I was I traded my Toyota Sequoia for a Honda Odyssey and it was one of the best decision I have ever made. I was greeted at the door by Tim Jones and I was in good hands from there. The process went smoothly and I got a great deal. I was very impressed with the process. I would highly recommend Townsend Honda and Tim Jones for next car purchase. More

Thanks Tim Jones and Debra Dillon! I love my Honda Civic and really appreciate the great service I received. Tim Jones and Debra Dillon were both so helpful and so friendly. It was th I love my Honda Civic and really appreciate the great service I received. Tim Jones and Debra Dillon were both so helpful and so friendly. It was the quickest, most painless and most fun car buying experience I've ever had. I will definitely be back for my next vehicle! More

Great Experience Hard to believe one can describe buying a car as pleasurable, but it was, great dealership. Tim Jones is terrific. No hassle. no pressure. Reco Hard to believe one can describe buying a car as pleasurable, but it was, great dealership. Tim Jones is terrific. No hassle. no pressure. Recommend to anyone looking for a car. More