Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Townsend Nissan

Tuscaloosa, AL

Overview
Reviews
4.9
165 Reviews
Call Dealership (205) 561-3993

2620 Skyland Blvd E

Tuscaloosa, AL

35405

Directions

By Type

Showing 165 reviews

July 04, 2026

Everyone is so very professional and helpful , thank you very much for everything . Great team ! Thank you Louann , Garrett, and everyone . More

by Morgandamien2025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louann
Report | Print
June 30, 2026

No pressure salesmanship. Quick process. Friendly atmosphere. Felt confident in my decision to make this purchase. More

by pamelanix11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damaris Epps
Report | Print
Jul 01, 2026 -

Townsend Nissan responded

Thank you for your kind review! We're thrilled to hear you enjoyed the no-pressure experience, quick process, and friendly atmosphere. Congratulations on your new vehicle, and thank you for trusting Townsend Nissan with your purchase. We look forward to serving you again in the future!

June 25, 2026

Kari was great to work with during the transaction, no pressure sales and she made sure I knew how EVERYTHING worked in the vehicle before I left. More

by Lisabates29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kielan Whitner, GM, Kari Mount, Otis Tubbs
Report | Print
Jun 27, 2026 -

Townsend Nissan responded

Thank you for the great review! We're so glad Kari made your car-buying experience enjoyable with her no-pressure approach and took the time to ensure you were comfortable with all of your vehicle's features before you left. We appreciate your business and hope you enjoy your new vehicle. Welcome to the Townsend Nissan family!

June 22, 2026

Great experience buying a car at Townsend Nissan in Tuscaloosa! Everyone there was so nice and our salesman Mike Anderson was just the best! I will recommend Mike and Townsend Nissan to all my friend More

by tnjoyce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Front desk person was super nice!, Darren Yerby, Mike Anderson, Otis Tubbs
Report | Print
Jun 22, 2026 -

Townsend Nissan responded

Thank you so much for the kind words and recommendation! ⭐ We're thrilled to hear you had a great experience with Mike and the Townsend Nissan team. We truly appreciate your business and look forward to helping your friends and family in the future. Enjoy your new vehicle!

June 18, 2026

Very easy to deal with, an amazing sales person. Friendly, kind and very understanding. Help me get into an car that’s suits me and my family. More

by Jeckka2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kari Mount
Report | Print
Jun 18, 2026 -

Townsend Nissan responded

Thank you so much for your kind words and for choosing Townsend Nissan! We're thrilled to hear that you had such a great experience and that our team was friendly, understanding, and made the process easy for you. Helping you find a vehicle that fits both you and your family is exactly what we strive for. We truly appreciate your business and look forward to serving you again in the future. Enjoy your new vehicle! 🚗😊

June 16, 2026

Here’s a polished version: Townsend was excellent to work with. The entire negotiation process took about 15 minutes, and they offered the best deal by far. My next-best option was several thousand doll More

by JT Opelika
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Damaris Epps
Report | Print
June 12, 2026

⭐️⭐️⭐️⭐️⭐️ Trey Lanier is the definition of exceptional customer service. Honest, responsive, and made sure I left happy. Highly recommended! More

by SuDonnag25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Lanier
Report | Print
Jun 12, 2026 -

Townsend Nissan responded

Thank you for the amazing 5-star review, SuDonna! ⭐️⭐️⭐️⭐️⭐️ We're delighted to hear that Trey Lanier provided the exceptional customer service we strive for at Townsend Nissan. His honesty, responsiveness, and commitment to ensuring every customer leaves happy are just a few of the qualities that make him such a valuable part of our team. Thank you for your recommendation and for trusting us with your vehicle purchase. We'll be sure to share your kind words with Trey! We appreciate your business and look forward to serving you again in the future. 🚗✨ **Thank you for being part of the Townsend Nissan family!** — The Townsend Nissan Team

June 12, 2026

EPPS and his team were the best I ever dealt when buying a car. Thanks More

by lenoralee1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damaris Epps, Otis Tubbs
Report | Print
Jun 12, 2026 -

Townsend Nissan responded

Thank you for your fantastic review, Lenora! We're honored to hear that Epps and his team provided the best car-buying experience you've ever had. Delivering exceptional customer service and making the process smooth, enjoyable, and stress-free is what we strive for every day. We'll be sure to share your kind words with Epps and the entire team. They will be thrilled to know they made such a positive impact on your experience. Thank you for choosing Townsend Nissan and for giving us the opportunity to earn your business. We hope you enjoy your new vehicle and look forward to serving you again in the future! 🚗⭐ **Welcome to the Townsend Nissan family, and thank you for your support!** — The Townsend Nissan Team

June 11, 2026

My experience with kayla and Kielan Whitner of Tuscaloosa Nissan was outstanding. I will recommend them and the dealership to all my friends and followers. I left feeling good deal and a luxury More

by ediemaehand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kielan Whitner and Kayla Whitner outstanding manners and financing ., Kayla Whitner, Otis Tubbs
Report | Print
Jun 11, 2026 -

Townsend Nissan responded

Thank you for your wonderful review, Edie Mae! We're thrilled to hear that Kayla and Kielan Whitner provided you with an outstanding experience. Our team is dedicated to helping customers find the perfect vehicle while ensuring they feel confident and comfortable throughout the process. Congratulations on your beautiful new 2026 Nissan Murano! We're delighted that you left feeling great about your deal and excited about your new luxury ride. Your recommendation to your friends and followers means so much to us, and we truly appreciate your trust in our team. Thank you for choosing Townsend Nissan. We look forward to serving you for many years to come! 🚗✨ **Enjoy your new Murano, and welcome to the Townsend Nissan family!** — The Townsend Nissan Team

June 10, 2026

The sales people are beyond friendly and knowledgeable. I felt very comfortable the entire time. The service department might need work on their professionalism. More

by sarawindle1983
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kari Mount, Rosalyn Eddings
Report | Print
Jun 10, 2026 -

Townsend Nissan responded

Thank you for taking the time to share your feedback, Sara. We're delighted to hear that our sales team made you feel comfortable throughout your experience and that you found them friendly and knowledgeable. Providing a welcoming, pressure-free environment is something we strive for every customer. We also appreciate your honest feedback regarding our service department. Customer feedback is invaluable, and we take comments like yours seriously as we continuously work to improve every aspect of our dealership experience. Your input helps us identify opportunities to better serve our customers. Thank you for choosing Townsend Nissan and for giving us the opportunity to earn your business. We hope to provide you with an even better experience on your next visit. 🚗⭐ **The Townsend Nissan Team**

1
2
...
17