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Townsend Nissan

Tuscaloosa, AL

Overview
Reviews
4.9
176 Reviews
Call Dealership (205) 561-3993

2620 Skyland Blvd E

Tuscaloosa, AL

35405

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Showing 176 reviews

June 04, 2026

Erin at Townsend Nissan is the absolute best! The entire staff makes you feel like part of the family. More

by laurayrby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Sundberg
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Jun 04, 2026 -

Townsend Nissan responded

Thank you so much for your kind words, Laura! We are thrilled to hear that Erin provided such an outstanding experience. She is truly dedicated to taking care of her customers, and we're glad that commitment shined through during your visit. At Townsend Nissan, we strive to create a welcoming, family-oriented atmosphere for everyone who walks through our doors, so it's wonderful to know our team made you feel like part of the family. We sincerely appreciate your support and your 5-star review. Thank you for choosing Townsend Nissan, and we look forward to serving you again in the future!

June 04, 2026

If you’re looking for a new vehicle whether pre-owned or new go see Erin!!! Erin made the entire process easy & enjoyable. She answered every question & worked to get me the best deal possible! The communic More

by Bethanybrown1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Sundberg, Darren Yerby
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Jul 22, 2026 -

Townsend Nissan responded

Thank you so much for the amazing review! We're thrilled to hear Erin made your car-buying experience easy and enjoyable. Providing excellent communication and going above and beyond for our customers is exactly what we strive for. Congratulations on your new Pathfinder! We truly appreciate your recommendation and look forward to serving you again at Townsend Nissan. Enjoy your new ride!

June 04, 2026

Incredible service from Erin & Desmond on my new 2026 Pathfinder! I’ve been a loyal customer at Townsend Nissan because they treat me like family! I was tired of being low in an Altima & traded up! Highl More

by 1ymassey00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Sundberg, Desmond Earl Windham, Darren Yerby
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Jun 04, 2026 -

Townsend Nissan responded

Thank you, Y. Massey, for your continued loyalty and for taking the time to share your experience! We are thrilled to hear that Erin and Desmond provided incredible service while helping you transition from your Altima into your new 2026 Pathfinder. It's especially rewarding to know that our team continues to make you feel like part of the Townsend Nissan family. Congratulations on your upgrade, and thank you for your recommendation! We truly appreciate your trust in us and look forward to serving you for many years to come. Enjoy your new Pathfinder! 🚗🎉

June 04, 2026

Louann was amazing, helpful, professional, and got me driving again! I would recommend her to anyone! More

by Cdeandria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Tolbert, Louann Betts, Otis Tubbs
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Jun 04, 2026 -

Townsend Nissan responded

Thank you for the wonderful review, Cdeandria! We are delighted to hear that Louann provided such an amazing experience. Her professionalism, dedication, and commitment to helping our customers are qualities we greatly value at Townsend Nissan. We're thrilled she was able to help get you back on the road, and we truly appreciate your recommendation. Thank you for choosing Townsend Nissan, and we look forward to serving you again in the future! Enjoy your vehicle and safe travels!

June 04, 2026

I love Townsend Nissan, they always treat me like family. Very knowledgeable of their vehicles and services. They also have great coffee and conversation! More

by Anita36912
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kielan Whitner , Kari Mount, Darren Yerby, Katherine Dennis, Matthew Paulick, Otis Tubbs
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Jul 22, 2026 -

Townsend Nissan responded

Thank you for the wonderful review! We're honored to be treated like family and truly appreciate your kind words. It's great to hear you've enjoyed our knowledgeable team, great coffee, and conversation! We look forward to welcoming you back to Townsend Nissan again soon. 😊

June 04, 2026

I hadn’t bought a car in 12 years, so to say that I was hesitant would be an understatement. Erin was so supportive every step of the way. Her coworkers were amazing and treated everyone they came in conta More

by Simmonsje2005
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Sundberg, Damaris Epps
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Jul 22, 2026 -

Townsend Nissan responded

Thank you for the wonderful review! We're honored you chose Townsend Nissan for your first vehicle purchase in 12 years. We're so glad Erin was able to support you every step of the way and help make the experience a positive one. We truly appreciate your kind words about our team, and we're grateful to have you as part of the Townsend Nissan family. Enjoy your new vehicle!

June 03, 2026

I had an amazing experience with Kari. Very sweet and understanding. Buying a new car is very overwhelming and she made it feel like a walk in the park. More

by Whit21love
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kari Mount, Mike Anderson
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Jul 22, 2026 -

Townsend Nissan responded

Thank you for the wonderful review! We're so happy to hear Kari made your car-buying experience such a positive one. Buying a new vehicle can definitely feel overwhelming, and we're glad her kindness, understanding, and guidance made it feel like a walk in the park. Congratulations on your new vehicle, and thank you for choosing Townsend Nissan!

June 03, 2026

Very quick and easy purchase process. Luann was a pleasure to work with. Highly recommended. More

by Mgmbdm2164
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Mays, Louann Betts
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Jul 22, 2026 -

Townsend Nissan responded

Thank you for the great review! We're thrilled to hear your purchase process was quick and easy. We are delighted to know she made such a positive impression. We truly appreciate your recommendation and thank you for choosing Townsend Nissan. Enjoy your new vehicle!

June 03, 2026

My experience at Townsend Nissan with Erin was smooth and very efficient! Initially, I thought I would not be able to get into a vehicle but she was patient and was able to work things out for me. Her transp More

by 813kid4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Sundberg
Print
Jun 03, 2026 -

Townsend Nissan responded

Thank you for your wonderful review! We are thrilled to hear that Erin provided you with a smooth and efficient experience at Townsend Nissan. Helping our customers find the right vehicle while providing transparency, patience, and outstanding service is always our goal. We're especially happy that Erin was able to work through the process with you and help make vehicle ownership possible. We truly appreciate your trust in Erin and Townsend Nissan. Congratulations on your new vehicle, and we look forward to assisting you again in the future! Thank you for choosing Townsend Nissan!

June 03, 2026

This process was quick and smooth…Thank you Kari! your the best!!! One phone call and she was on it , I love my new ride.. Ok stop read and go see her!!! More

by Sharee.w
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kari Mount, Otis Tubbs
Print
Jun 03, 2026 -

Townsend Nissan responded

Thank you, Sharee, for your wonderful review! We're thrilled to hear that Kari made your car-buying experience quick, smooth, and hassle-free. Providing exceptional service and helping our customers find the perfect vehicle is always our goal. We appreciate your kind words and are delighted that you're loving your new ride! Thank you for choosing Townsend Nissan, and we look forward to serving you again in the future. Enjoy your new vehicle! 🚗✨

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