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Townsend Sales and Services, Inc.

Townsend, MA

4.8
174 Reviews

340 Main Street

Townsend, MA

01469

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174 Reviews of Townsend Sales and Services, Inc.

September 05, 2026

Townsend Ford has been amazing from the purchase of my Bronco to all the services I’ve received from them. There are other Ford Dealerships closer to my house but I still choose to go to Townsend Ford. More

by kleb2121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
September 01, 2026

Asked to get the 4WD module replaced, per my conversation with them. It was not done. have to go back there to do it correct. This will be my 6th and final Explorer, More

by steffanides2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
August 14, 2026

Took a day off work to get my wipers fixed. .waited 2 hours an they fixed the wrong thing...then offer to take it back in for $169 diagnostic fee....no thank you..first an last visit.. More

by stadams42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Who knows
July 29, 2026

I brought my 2024 Mustang GT in to have my emergency brake warranty replaced. They were extremely easy to interact with. Immediately ordered part and then when it came in had me in and out in under and More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy
July 27, 2026

As a customer for over 15 years and on my 4th Ford purchased from Townsend, I would never go anywhere else for service. Always a positive experience dealing with professionals who care about their cus More

by roadkng47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer and mechanic
July 24, 2026

Townsend Ford continues to provide quality service on my Ford F150, I was able to make an appointment in just 2 days, in and out in less than one hour, everything completed as promised, my truck runs grea More

by Don.b.cosgrove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheri
July 24, 2026

Another great experience at Townsend Ford. Had a scheduled maintenance appointment and their process, time and information was truly appreciated. Thank you Townsend Ford!! More

by michaelbellio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
July 20, 2026

Townsend Ford Dealership is the best around! I purchased my truck there and have done every service there since. The service department is awesome, Thank you! More

by a.sciabarrasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
June 01, 2026

I’ve been to Townsend Ford Service Department twice in the last two months. Both times they repaired my older Explorer (2011). The car is going on 100,000 miles. I can always be certain that they will rep More

by Mazarowski26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Woodward
May 22, 2026

My salesperson Pete Leger was very good. He went through everything with me and he took.me on the test drive. I loved everything about the car since I already had a 2017 Frord Explorer I More

by P_leger
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bruce Eaton and Pete Leger, salesperson
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