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Toyota Carlsbad Collision Center

Carlsbad, CA

4.9
130 Reviews

6030 Avenida Encinas

Carlsbad, CA

92011

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130 Reviews of Toyota Carlsbad Collision Center

July 31, 2026

Justin at the Toyota Carlsbad Collision Center provided outstanding service from start to finish. He communicated promptly and clearly throughout the entire repair process, keeping us informed every step o More

by trbeck32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Aug 03, 2026 -

Toyota Carlsbad Collision Center responded

Justin is awesome and it's no surprise to see that he took great care of you the entire way. We can't wait to share this with him and we're here should you ever need our services again in the future. Just let us or Justin know! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 29, 2026

I was pleased with the service. I was kept informed via text and email as the service progressed. My car was ready ahead of schedule and it appears to be in excellent condition. More

by Arlinek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenton Meservey, Amber Morris
Jul 29, 2026 -

Toyota Carlsbad Collision Center responded

It's great to see you received both quality and prompt service, and you were kept up to date on the status of your vehicle. We appreciate you taking the time to share your positive experience, and we're here should you ever need our services again in the future. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 29, 2026

I appreciate Toyota Carlsbad Collision Center for the high quality of the work they do, their exceptional communication with insurance companies, and their honesty even with mistakes. On the other hand, More

by KW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aloha Ajero
Jul 29, 2026 -

Toyota Carlsbad Collision Center responded

Thank you for your thoughtful review and for recognizing the quality of your repairs, our communication with your insurance company, and our commitment to keeping you informed throughout the process. We're glad your estimator was knowledgeable and responsive. While unexpected issues can occasionally extend a repair, delivering your vehicle back in the best possible condition will always be our priority. Thank you again for your patience, your trust, and for choosing Toyota Carlsbad Collision Center. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 23, 2026

Colt and his assistant manager were very nice and helpful. They fixed my car within a week and made it very easy for me. They are very attentive and professional, would definitely recommend to anyone More

by Marisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Jul 23, 2026 -

Toyota Carlsbad Collision Center responded

Hi Marisa, Thank you for recommending Colt and the team here at Toyota Carlsbad Collision Center! We're happy they restored your vehicle so efficiently, and we appreciate this 5-star review! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 22, 2026

If I could give Aloha and the team at Toyota Carlsbad Collision Center ten stars, I absolutely would. This is the second time they have taken care of me, and once again, the experience was exceptional More

by anton.benbalit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aloha, Amber Morris
Jul 23, 2026 -

Toyota Carlsbad Collision Center responded

Anton, Thank you so much for returning to see us and trusting us with your vehicle again. It's a team effort here and we couldn't be more pleased to see that Aloha and our team provided you with another top-notch experience. We'll be sure to share this with everyone here and we wish you safe travels ahead. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 13, 2026

Great experience! Myra and the team were very helpful and nice! They were able to answer all my questions and help me navigate the process easily and without stress. More

by Mmoore2604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa at the front desk
Jul 13, 2026 -

Toyota Carlsbad Collision Center responded

We couldn't be happier to see that Myra and our team were extremely accommodating and made this process as seamless as possible. We appreciate you taking the time to share this and please don't hesitate to let us or Myra know should you need anything else. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 29, 2026

The entire staff was amazing! ! They were friend and attentive. Myra was always keeping in touch about my car. When I had questions she would answer them all. Myra was wonderful th More

by 1991sierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Jun 29, 2026 -

Toyota Carlsbad Collision Center responded

Myra is awesome and it's no surprise to read this and see that she provided you with both top-notch service and communication. We can't wait to share this 5-star review with her and we hope your vehicle looks as good as new now. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 19, 2026

Had a great experience everyone was very helpful, and made my experience at toyota good More

by Riosdanny1904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise,Curtis, Anthony, Mike
Jun 22, 2026 -

Toyota Carlsbad Collision Center responded

Danny, It's great to see that you had a top-notch experience here. We appreciate both your business and your feedback and we're here for all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 17, 2026

It was an excellent experience … although an accident is always a very unpleasant and distressing situation, Toyota Collision Center made me feel I was in the absolute right place to resolve my car issues. More

by Fmanfredi2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hoon, Brian, Curtis Elliott
Jun 17, 2026 -

Toyota Carlsbad Collision Center responded

Hi Fredi, While disappointed to hear about your accident, we're happy to see our team was extremely helpful in getting you back on the road. We hope that your vehicle looks as good as new, and we appreciate you taking the time to share your 5-star experience. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 12, 2026

Impeccable work done in a timely manner. Incredible staff-Sofia, Issa and Denise. Aloha is a gem. Toyota Carlsbad Collision Center is fortunate to have such employees. Thank you all for More

by Mcorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aloha, Sofia, Issa, Denise and Nico.
Jun 14, 2026 -

Toyota Carlsbad Collision Center responded

We're so happy to see that our team worked hard to make this process as seamless as possible. Thank you so much for taking the time to share your experience and please don't hesitate to reach out should you ever need our services again in the future. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795