Toyota Carlsbad Collision Center
Carlsbad, CA
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130 Reviews of Toyota Carlsbad Collision Center
Justin at the Toyota Carlsbad Collision Center provided outstanding service from start to finish. He communicated promptly and clearly throughout the entire repair process, keeping us informed every step o outstanding service from start to finish. He communicated promptly and clearly throughout the entire repair process, keeping us informed every step of the way. We were on a tight deadline, and he made sure our car was repaired and ready exactly when we needed it. His professionalism, responsiveness, and commitment to great customer service made what could have been a stressful experience smooth and hassle-free. We truly appreciate his hard work and highly recommend Justin and the Toyota Carlsbad Collision Center! More
I was pleased with the service. I was kept informed via text and email as the service progressed. My car was ready ahead of schedule and it appears to be in excellent condition. I was kept informed via text and email as the service progressed. My car was ready ahead of schedule and it appears to be in excellent condition. More
I appreciate Toyota Carlsbad Collision Center for the high quality of the work they do, their exceptional communication with insurance companies, and their honesty even with mistakes. On the other hand, high quality of the work they do, their exceptional communication with insurance companies, and their honesty even with mistakes. On the other hand, I was disappointed that my repair took twice as long because first my part came in damaged and then the work completed got scratched and had to be done again. Furthermore, I had to initiate reaching out to my estimator assigned to me to find out the progress of my vehicle. She also seemed to have more limited hours than other workers. However, this estimator was very timely in returning my calls and knowledgeable about my car’s status. More
Colt and his assistant manager were very nice and helpful. They fixed my car within a week and made it very easy for me. They are very attentive and professional, would definitely recommend to anyone helpful. They fixed my car within a week and made it very easy for me. They are very attentive and professional, would definitely recommend to anyone. More
If I could give Aloha and the team at Toyota Carlsbad Collision Center ten stars, I absolutely would. This is the second time they have taken care of me, and once again, the experience was exceptional Collision Center ten stars, I absolutely would. This is the second time they have taken care of me, and once again, the experience was exceptional. Aloha was incredibly helpful, knowledgeable, and communicative throughout the entire process. She made everything easy, kept things moving, and got my car back to me much faster than I expected. It is rare to find someone who is not only great at what they do, but who also makes you feel genuinely taken care of. That is exactly how Aloha made me feel. I cannot recommend her or the entire Toyota Carlsbad Collision Center team enough. They have earned my trust, and I am incredibly grateful for the level of care and service they have provided both times. More
Great experience! Myra and the team were very helpful and nice! They were able to answer all my questions and help me navigate the process easily and without stress. Myra and the team were very helpful and nice! They were able to answer all my questions and help me navigate the process easily and without stress. More
The entire staff was amazing! ! They were friend and attentive. Myra was always keeping in touch about my car. When I had questions she would answer them all. Myra was wonderful th ! They were friend and attentive. Myra was always keeping in touch about my car. When I had questions she would answer them all. Myra was wonderful thought the whole process. More
It was an excellent experience … although an accident is always a very unpleasant and distressing situation, Toyota Collision Center made me feel I was in the absolute right place to resolve my car issues. always a very unpleasant and distressing situation, Toyota Collision Center made me feel I was in the absolute right place to resolve my car issues. Everyone I dealt with was professional and most knowledgeable.. thank you all and especially Curtis Elliott Mgr. who although was extremely busy, took the time to oversee and make sure I was 100% satisfied.. although I would say I was 200%satisfied. Thank you Toyota Collision Centet! More
Impeccable work done in a timely manner. Incredible staff-Sofia, Issa and Denise. Aloha is a gem. Toyota Carlsbad Collision Center is fortunate to have such employees. Thank you all for Incredible staff-Sofia, Issa and Denise. Aloha is a gem. Toyota Carlsbad Collision Center is fortunate to have such employees. Thank you all for seamless experience. More

