Toyota Carlsbad Parts & Service

This dealer is very efficient, no hidden fees or charges and my car is always done when promised. The staff is professional - no surprises. and my car is always done when promised. The staff is professional - no surprises. More

David Wade took exceptional care of our problem. He was knowledgeable, personable, and very helpful. He went above and beyond to help us navigate the process with our insurance claim. He kept in to He was knowledgeable, personable, and very helpful. He went above and beyond to help us navigate the process with our insurance claim. He kept in touch frequently so we knew what to expect during the repair process. We very much appreciate his professionalism and commitment to service. More

Very efficient personnel, nice and knowledgeable. I’m definitely like to take my truck to Toyota Carlsbad at any time. I’m definitely like to take my truck to Toyota Carlsbad at any time. More

I have taken my Tacoma's to this dealership for over 20 years now. I've always had terrific service. Also, I like having one location for all my service history. The waiting area is very comfortable, if years now. I've always had terrific service. Also, I like having one location for all my service history. The waiting area is very comfortable, if you have to wait around for a little while. More

Good service. Always going beyond what customer needs to provide a safe vehicle with their recommendations Always going beyond what customer needs to provide a safe vehicle with their recommendations More

I had a radiator and thermostat placed on my 2007 Solara. Nothing fancy, just old with a 265K miles on it. I only take my vehicle to Toyota Service, but this was the first time at Carlsbad. In conclusion, I Nothing fancy, just old with a 265K miles on it. I only take my vehicle to Toyota Service, but this was the first time at Carlsbad. In conclusion, I will be returning for future services as the advisors are mature professions. Service was great. Operations started on time at 7am where I was updated every step and was offered a rental for half the day to go to work while repairs were completed. I even got a 100 dollar discount at the end. More

Amazing customer service! I was in and out of there so quickly! I loved it! I was in and out of there so quickly! I loved it! More

Toyota provided excellent service & great accommodations. They did it in a timely manner with courteous care. They did it in a timely manner with courteous care. More

Excellent customer service. Friendly and professional. I love visiting the people at the Carlsbad service Department. Thank you! Friendly and professional. I love visiting the people at the Carlsbad service Department. Thank you! More

It was great to have Adam as my advisor after having a bad experience with previous advisor back in December. Adam is patient, listening well and have a great positive attitude and service orientation. bad experience with previous advisor back in December. Adam is patient, listening well and have a great positive attitude and service orientation. After being so upset last service , he definitely reminded me the reason I keep buying Toyota for over 15 years 😊 More