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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
1,183 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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1,183 Reviews of Toyota Carlsbad Parts & Service

April 19, 2026

The customer service is very good, I am very happy on everything specially on the waiting time More

by veraliciarodriguez62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector, I forgot his last name
Apr 20, 2026 -

Toyota Carlsbad Parts & Service responded

We're happy to see that you were satisfied with your experience and that you received prompt service. We hope that your vehicle is treating you well and we can't wait to see you again at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 17, 2026

Thank you getting me in so quickly with a flat tire. Your service and professionalism is wonderful. Thank you! More

by hawthorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Apr 17, 2026 -

Toyota Carlsbad Parts & Service responded

It's our pleasure! We're always happy to help! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 16, 2026

Toyota Carlsbad is always on top of their game. Their advisors are always helpful, knowledgeable with non-pushy sales tactics. Tanner Pierson is amazing and I enjoy working with him. Thank you To More

by joshuaulloageller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Pierson
Apr 17, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks for being a valued customer, Joshua! We're happy to see that Tanner and our team take great care of you and we can't wait to continue to work together for years to come! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 16, 2026

Very happy with everything. Teresa did everything I requested and gave me updates as needed More

by gavadavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
Apr 16, 2026 -

Toyota Carlsbad Parts & Service responded

It's great to see that you are satisfied thanks to the help of Teresa. We appreciate both your business and your feedback, and we hope to work together again soon. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 15, 2026

Wonderful service. Anita is always attentive to my needs. She keeps me informed and addresses any issues that my car has. The service was done in a timely manner. More

by loveboatingmb52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita Spears
Apr 16, 2026 -

Toyota Carlsbad Parts & Service responded

Anita is awesome and it's no surprise she made sure you had a top-notch experience. We can't wait to share this with her and we look forward to continuing to assist with all of your future vehicle needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 15, 2026

Great dealership service department with nice amenities if you decide to wait, the staff was great and kept me updated every step of the way. More

by andynawabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Apr 16, 2026 -

Toyota Carlsbad Parts & Service responded

Andy, We're very happy to see that you received both quality service and communication, and you were comfortable while you waited. Thank you for choosing us here for your vehicle needs and we can't wait to see you at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 15, 2026

Service waiting area is clean and comfortable. The communication from the service advisor was very good and I felt he had my best interest in mind. More

by sherediney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Apr 15, 2026 -

Toyota Carlsbad Parts & Service responded

We love to see this and we're happy that you receive both quality service and communication. Thanks for taking the time to share this. Please don't hesitate to reach out should you ever need anything. We're here to help. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 14, 2026

They serviced my car and let me know what needs to be done in it. Once I am able to afford it then I will have the repairs done. I plan to return. More

by C_melo71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Apr 15, 2026 -

Toyota Carlsbad Parts & Service responded

We're happy to see you've received quality service here. We look forward to seeing you again when you're ready and we appreciate your 5-star review. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 14, 2026

Polite, professional staff. Great waiting area and great service every time! Great. Great. Great great More

by kburke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete
Apr 15, 2026 -

Toyota Carlsbad Parts & Service responded

We're so happy to see you always receive 5-star service here. Thanks for being part of the family and here's to many more years of working together. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 13, 2026

James helped with an alignment issue, car was pulling to the right. He called each time there was an update on the progress of work. He advised on possible mediation repairs, since the issue wasn't complete More

by TJelden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Brady
Apr 14, 2026 -

Toyota Carlsbad Parts & Service responded

It's a pleasure to read this and see that James provided you with both the top-notch service and communication that you deserved. We'll be sure to share this positive feedback with him and we're here for all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

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