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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
1,183 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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1,183 Reviews of Toyota Carlsbad Parts & Service

April 13, 2026

Did a great job communicating. Was a very timely service. Would have been a nice touch to get a car wash at the end. More

by Scottgarner18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy
Report | Print
Apr 13, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Scott, We really appreciate you coming in and taking the time to share your experience with us. We’re glad to hear that your service was completed in a timely manner. We apologize for any confusion regarding the car wash. As part of recent updates to our service offerings, complimentary car wash vouchers are no longer automatically included with each visit; however, they remain available upon request. We understand this represents a change from your previous experiences and appreciate your understanding as we continue to enhance and refine our services. We truly value you as our guest and appreciate your continued trust in Toyota Carlsbad. If there’s ever anything we can do to improve your experience, please don’t hesitate to let us know. We’re always happy to help. We look forward to welcoming you back again soon! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 10, 2026

Kevin is one of the best service advices. I've ever gone to. Always on point and honest. All he does repairs that need to be done at the moment. We'll always give you a heads up on repa More

by Dpdr007@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Apr 10, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Joe, Kevin is top-notch and it's no surprise that he always provides you with the best service possible. We can't wait to share this amazing review with him and we can't wait to continue to assist with all of your Toyota needs for many more years to come. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 08, 2026

Excellent service i drive pretty far to get here worth the drive recieve excellent service More

by Danette.a
Workmanship
Recommend Dealer
Yes
Employees Worked With
Teresa was above excellent 👌
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Apr 08, 2026 -

Toyota Carlsbad Parts & Service responded

Danette, Thank you so much for making the drive to see us! We're lucky to have you as a loyal customer and we look forward to continuing to work together for years to come! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 08, 2026

Good services my car oil and filter change only 1 hour i Will coming back in future More

by chumanhvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil &filter change
Report | Print
Apr 08, 2026 -

Toyota Carlsbad Parts & Service responded

We're very happy to see our team got you in and out in a timely manner. Thank you for stopping by and thank you for this 5-star review. We look forward to seeing you again at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 07, 2026

At Toyota Carlsbad there is always great communication and on time delivery of my vehicle More

by marese79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari
Report | Print
Apr 08, 2026 -

Toyota Carlsbad Parts & Service responded

This is exactly the level of service we strive to provide here! Thank you for taking the time to share this and thank you for this 5-star rating. Until next time! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 07, 2026

Very friendly and professional staff especially my service advisor, Abel Carrasco. He always provide excellent customer service! More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Carrasco
Report | Print
Apr 07, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks, Roy! Happy to see that Abel and our team always provide top-notch service. We appreciate this 5-star review and we can't wait to work together again in the future! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 06, 2026

Ken, Keep updated me time to time. Good customer service and very professional. He sent email when my vehicle will be ready to pick up. More

by joey103025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
Report | Print
Apr 06, 2026 -

Toyota Carlsbad Parts & Service responded

Joey, It's a pleasure to read this and see that Ken provided you with both quality service and communication. We will be sure to share this positive feedback with him and we look forward to seeing you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 05, 2026

Chris explained everything that needed to be done. Great job, finished on time and the cost was very reasonable. More

by ozbirn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Apr 06, 2026 -

Toyota Carlsbad Parts & Service responded

It's a pleasure to see that you received both prompt and quality service from Chris and our team. Thanks for this 5-star review and for choosing us here for your vehicle needs. Until next time. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 05, 2026

Yes, thank you Allen and the mechanic that assisted me and serviced my vehicle. I appreciate the TEN level service and a great family service environment that you guys provided to me. Thank you guys agai More

by justromaneroundoceanside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Martinez
Report | Print
Apr 06, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks, Edward! So happy to see that you received top-notch service from Allen and our team. We're here for any future Toyota needs you have! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 05, 2026

Noah was on point, upfront on what service was needed and keep me updated on when my vehicle will be ready. More

by Kvicent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Apr 06, 2026 -

Toyota Carlsbad Parts & Service responded

Noah is a great asset to us here and it's no surprise he ensured you had the best experience possible. We appreciate you choosing us here for your Toyota needs and we look forward to assisting you again in the future. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

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