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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
1,183 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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1,183 Reviews of Toyota Carlsbad Parts & Service

April 01, 2026

Anita was incredibly helpful and kind. I appreciated her willingness to be so supportive and helpful More

by zstaggs79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita
Apr 01, 2026 -

Toyota Carlsbad Parts & Service responded

Anita is a great asset to us here and it's no surprise that she is always extremely accommodating. We'll be sure to share this 5-star review with her and we look forward to seeing you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 01, 2026

Carlsbad Toyota service dept is by far the best I’ve ever experienced they are very attentive and keep you updated on your vehicle during the entire process. My service adviser James Brady is extremely knowl More

by Lamickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Brady and Corrina
Apr 01, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks so much for this incredible review! We couldn't be happier to see that you receive the best service here and we can't wait to continue to take care of all your Toyota needs for many more years to come! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

April 01, 2026

It was pretty easy. Nothing complicated for my truck just an oil change. In the past I have had major repairs needed. They have been able to work with me when it comes t More

by Santi_1253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken, David
Apr 01, 2026 -

Toyota Carlsbad Parts & Service responded

Santi, Thank you so much for choosing us here for all of your Toyota needs! We're incredibly lucky to have you as a valued customer and we can't wait to continue to work together for many more years to come! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 31, 2026

Excellent check in process, great service explanation, easy check out. Clean waiting room with hot beverages and snacks! More

by Llphagerty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 01, 2026 -

Toyota Carlsbad Parts & Service responded

We couldn't be happier to read about how seamless the service process is. We look forward to continuing to provide you with this same top-notch service and we hope that your vehicle is treating you well. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 30, 2026

I’m so happy with how everything went regarding the replacement of my transmission gaskets and seals. The Technician, Javier, and Corinna my Service Advisor, Corinna, noticed a few more details that ne More

by sergiosan01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corinna Hyatt, Javier
Mar 30, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks, Sergio! We are lucky to have you as a valued customer, and we're happy to see our team takes great care of you and your Highlander. Here's to many more years of working together! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 29, 2026

Everything went as planned and everyone was very pleasant to work with. Thank you, I will be back! More

by Kenr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 30, 2026 -

Toyota Carlsbad Parts & Service responded

Ken, We couldn't be happier to see that things went seamlessly. Thank you for choosing us here for your Toyota needs and thank you for this 5-star review. Until next time! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 28, 2026

Anita Spears was very pleasant and helpful and I felt gave me good recommendations on service I needed More

by donjakay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita Spears
Mar 28, 2026 -

Toyota Carlsbad Parts & Service responded

Anita is awesome and it's no surprise that she took great care of you! We can't wait to share this with her and we can't wait to work together again in the future! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 27, 2026

Carlsbad Toyota has been doing the service on my two Prius Hybrids for about fourteen years. I wouldn't trust anyone else. More

by wbmccain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea was excellent to work with.
Mar 28, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks so much for your loyalty to us here! We are lucky to have you as a valued customer and we can't wait to work together for another 14+ years! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 26, 2026

Chelsea is an excellent service advisor. She also spent a considerable amount of time after the fact checking on something for me which was greatly appreciated. I think she breaks the mold o More

by Corollaowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
Mar 26, 2026 -

Toyota Carlsbad Parts & Service responded

Chelsea is a great asset to us here and it's no surprise that she provides you with the best service possible. We can't wait to share this with her and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 26, 2026

I am pleased with the service. However, the person who brought my car back said that they had to jumpstart. Not sure what happened. More

by mpm50209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita
Mar 26, 2026 -

Toyota Carlsbad Parts & Service responded

Thank you for your feedback. It’s possible the battery may have been low during the service process, but we’d be happy to look into exactly what happened and ensure everything is operating as it should. Please feel free to reach out to me directly at your convenience. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

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