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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
942 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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942 Reviews of Toyota Carlsbad Parts & Service

September 11, 2024

You “guys” always do a great job…you always explain what going to be done….and if there is something additionally you say l can take care of that on another day… More

by ercyle@cox.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete is great to work with…he listens to me, then he gives me options…
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Sep 11, 2024 -

Toyota Carlsbad Parts & Service responded

We appreciate you choosing us here for your vehicle needs and we're happy to see our team always takes great care of you. Thank you for being a valued customer and here's to many more years of working together! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

September 09, 2024

James Brady is wonderful. Couldn’t have asked for better customer service! Definitely appreciate the service department. More

by Kathy G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Brady
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Sep 10, 2024 -

Toyota Carlsbad Parts & Service responded

Hi Kathy, James is awesome and it's no surprise to see that he provided you with a top-notch experience. We can't wait to share this 5-star review with him and we can't wait to see you at your next visit! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

September 01, 2024

Excellent service. Keeps customers updated with their vehicle repairs. Friendly and always smiling. Happy to help. More

by Beto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Barray
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Sep 03, 2024 -

Toyota Carlsbad Parts & Service responded

Beto, It's great to see our team is providing you with both quality service and communication. Thank you for choosing us for your vehicle needs and thank you for this 5-star review. Until next time! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 30, 2024

Nice attitude from service representative. Free shuttle to outlet. Large waiting room with free coffee More

by i15221319819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ramstad
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Sep 03, 2024 -

Toyota Carlsbad Parts & Service responded

We couldn't be happier to see that you enjoy the amenities we offer while you wait. Thanks for both your business and your feedback. See you again at your next visit Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 30, 2024

Dave stepped up and was great. First time and wanted to establish a relationship..he was attentive More

by Wong.patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave wade
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Sep 03, 2024 -

Toyota Carlsbad Parts & Service responded

Patty, Dave's an all-star and it's no surprise that he went above and beyond to take care of you. We appreciate your 5-star review and we hope to provide you with this same top-notch service again in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 30, 2024

CURTIS the estimator was professional, friendly knowledgeable I am very pleased with the service was excellent. Will recommend it highly 👌 More

by parigh7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Elliott
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Sep 03, 2024 -

Toyota Carlsbad Parts & Service responded

Curtis is awesome and it's no surprise that he and our team took great care of you and your vehicle. We'll be sure to share this with him and we appreciate this 5-star review. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 30, 2024

Always prompt with their service. And very communicative on any other services or deals they may be having. More

by CDub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Almeda
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Sep 03, 2024 -

Toyota Carlsbad Parts & Service responded

Your time is valuable, which is why we're pleased to see our team takes care of services promptly. We hope that your vehicle is treating you well and we hope to have the opportunity to work together again soon. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 28, 2024

My advisor is quick and honest. And communicates clearly what needs to be done or can be taken care later. More

by Lindabarbagonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Laird
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Aug 28, 2024 -

Toyota Carlsbad Parts & Service responded

Linda, It's a pleasure to see your advisor provides you with prompt and quality service and transparency. We are grateful for the opportunity to earn your business and we look forward to continuing to take care of all your future vehicle needs. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 28, 2024

They took care of all of our concerns. Our service rep was great and answered all of our questions. More

by Oc1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Carroll
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Aug 29, 2024 -

Toyota Carlsbad Parts & Service responded

It's great to see your service rep was accommodating and you drove home happy. Thank you for choosing us for your Toyota needs and thank you for this 5-star review. See you at your next visit! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 28, 2024

Good communication, good pricing, car was ready when promised. Service advisor David was, as has been amazing. More

by marc.pendleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Aug 29, 2024 -

Toyota Carlsbad Parts & Service responded

Marc, It's a pleasure to see your service experience was seamless and you drove home satisfied. We hope your vehicle's treating you well and we look forward to seeing you again at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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