
Toyota Carlsbad Parts & Service
Carlsbad, CA
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942 Reviews of Toyota Carlsbad Parts & Service
Always such an easy process. I also ordered a part I needed for my car and that was done with ease while I was waiting for my cars maintenance to be completed. Also, I love that I also ordered a part I needed for my car and that was done with ease while I was waiting for my cars maintenance to be completed. Also, I love that they give you a complimentary car wash after your service. More
I found this service department average. Nothing outside of the box. Just pretty straight forward. The lady checking me in had no smile or greeting when I arrived. She just went through her Nothing outside of the box. Just pretty straight forward. The lady checking me in had no smile or greeting when I arrived. She just went through her motions. Tom my service tech quoted me a much higher price than what was quoted over the phone. When visiting the cashier at the end, she was very stand offish and did not greet me, just pointed to the valet area and said that I can pick up my keys there. Got to the valet area and the woman there was no different. No greeting, just asked for my last name and pointed to an area of the parking lot and said that my car is over there. She briefly explained about the free car wash that I received. Not thank you - no come again - no goodbye. When I got into my truck there seemed to be a funky odor. I then washed my car and that was great. Aside from the closing interaction, my truck runs well and it’s clean. More
Toyota Carlsbad had my car for accident repair. They did a great job of assessing the damage, obtaining the necessary parts and completing the repair. I was kept appraised of the progress every ste They did a great job of assessing the damage, obtaining the necessary parts and completing the repair. I was kept appraised of the progress every step of the way. I appreciate the great work theyvdid. More