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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
942 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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942 Reviews of Toyota Carlsbad Parts & Service

August 28, 2024

I have been using Toyota Service since I bought my car 2013 I now have over 300,000 miles due to Toyota service. More

by Theo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Aug 29, 2024 -

Toyota Carlsbad Parts & Service responded

Thanks so much for your loyalty to us here, Theo! We're lucky to have you as a valued customer and we can't wait to work together for another 10+ years! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 26, 2024

Great service and very professional. Everyone was so friendly. I will come back. Thank you! More

by galdamez1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coby
Aug 27, 2024 -

Toyota Carlsbad Parts & Service responded

It's great to see your experience was top-notch! Thank you for choosing us here for your Toyota needs and thank you for this 5-star review! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 25, 2024

Tanner at Toyota Carlsbad has been very professional and helpful since I visited there for the service of my RAV4. More

by abahrani59
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tanner Pierson
Aug 26, 2024 -

Toyota Carlsbad Parts & Service responded

Tanner's a great asset to us here and it's no surprise he took great care of you and your RAV4. We can't wait to share this with him and we can't wait to see you at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 24, 2024

Great service, and Allen was very helpful in the process of the car inspection we did for the used Toyota we bought for our son More

by JFM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Aug 26, 2024 -

Toyota Carlsbad Parts & Service responded

We're so happy to see Allen provided you with top-notch service. We hope your son's vehicle is treating him well and we hope to work together again in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 24, 2024

Great service! Very attentive to my needs. Too bad it was expensive but I was warned! More

by judysayer74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kief
Aug 26, 2024 -

Toyota Carlsbad Parts & Service responded

Judy, We're happy that overall you were satisfied with your recent service experience. Should you like to discuss our prices or anything else further, please don't hesitate to reach out. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 21, 2024

Abel was very professional, attentive and made sure to answer all of my questions. Thank you More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Carrasco
Aug 21, 2024 -

Toyota Carlsbad Parts & Service responded

Angie, We're lucky to have Abel on our team and happy to see he answered all of your questions. Please don't hesitate to let us or him know should you need anything else. We're always here to help. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 19, 2024

Always such an easy process. I also ordered a part I needed for my car and that was done with ease while I was waiting for my cars maintenance to be completed. Also, I love that More

by Dkfreitasx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Aug 20, 2024 -

Toyota Carlsbad Parts & Service responded

We're so happy to see that the service process is always seamless and we appreciate you choosing us here for all of your vehicle needs. We hope your Toyota is treating you well and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 18, 2024

I found this service department average. Nothing outside of the box. Just pretty straight forward. The lady checking me in had no smile or greeting when I arrived. She just went through her More

by hokflo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think Tom was my service tech
Aug 19, 2024 -

Toyota Carlsbad Parts & Service responded

We're glad to hear that your truck is running well. However, the unwelcoming behavior you described does not reflect the standard of service we aim to provide. Your feedback is essential, and we will address these concerns with our team to ensure a more positive experience in the future. Please feel free to reach out to us directly if you have any further comments or if you would like to discuss this further. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 17, 2024

Toyota Carlsbad had my car for accident repair. They did a great job of assessing the damage, obtaining the necessary parts and completing the repair. I was kept appraised of the progress every ste More

by jacobsonr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Williams
Aug 19, 2024 -

Toyota Carlsbad Parts & Service responded

Jacob, We're glad our team did a great job repairing your vehicle and we hope it looks as good as new. We appreciate this 5-star review! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 16, 2024

After an unfinished service they have corrected and performed a well done complete and detailed maintenance check of the vehicle More

by Stef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Aug 19, 2024 -

Toyota Carlsbad Parts & Service responded

Stef, We're happy that our team was able to resolve this issue and you are satisfied. Should you ever need anything else in the future, please don't hesitate to ask. We're always here to help. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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