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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
1,183 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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1,183 Reviews of Toyota Carlsbad Parts & Service

March 26, 2026

It was my first time at Carlsbad Toyota. My 5k service was quick and easy. The staff was very friendly and helpful. More

by andrewka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra
Mar 26, 2026 -

Toyota Carlsbad Parts & Service responded

Welcome to the family, Andrew! We're so happy to see that your first visit was a great one and we can't wait to continue to assist with all of your future vehicle needs! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 25, 2026

Alexis, the customer service representative, greeted me warmly and informed me about the ongoing work and estimated completion time. If they finished earlier, they would contact me, which they did. The car More

by kolesi0782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Mar 26, 2026 -

Toyota Carlsbad Parts & Service responded

It's our pleasure! We're happy to see you received both prompt and quality service and we can't wait to continue to assist with all of your future vehicle needs! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 25, 2026

Great Toyota little expensive but over all good job great employees good service friendly people specially Anita that help me with my request thanks for the coffee complimentary More

by Frankbellizzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita
Mar 25, 2026 -

Toyota Carlsbad Parts & Service responded

Frank, We are happy to see that overall you are satisfied with the level of service Anita and our team provide you with. We appreciate both your business and your feedback, and we can't wait to work together again in the future. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 25, 2026

Great customer service! Friendly, fast, and made sure I was taken care of. I highly recommend! More

by cciongoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Mar 25, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks for this recommendation! We are happy to see that you received prompt and quality service and we can't wait to work together again in the future! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 25, 2026

Service was simple and fast. Excellent service center. Communication was consistent. Satisfaction is fantastic and appreciated. More

by emilhaury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy
Mar 25, 2026 -

Toyota Carlsbad Parts & Service responded

Emil, Thank you for this 5-star review. We're happy to see you received the best service possible and we can't wait to work with you again in the future. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 25, 2026

Anita is a great service advisor/agent. She communicate really good throughout the process of ordering the material till the end of the service. More

by Anna Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita
Mar 25, 2026 -

Toyota Carlsbad Parts & Service responded

Anna, We are very lucky to have Anita on our team and it's no surprise she provided you with the best service possible. We'll be sure to share this 5-star review with her and we look forward to continuing to assist with all of your future vehicle needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 25, 2026

Customer service was great. Brought my vehicle in for routine maintenance. Got my vehicle back sooner than promised. More

by Humberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Mar 25, 2026 -

Toyota Carlsbad Parts & Service responded

Humberto, We're happy to see our team got you in and out in a timely manner. We appreciate you choosing us for your vehicle needs and thank you for this 5-star review. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 24, 2026

The service was outstanding and Ken McDonald’ was very professional. Kens team diagnosed the problem in a timely manner and repaired the problem .my tundra runs great and I could not be happier thank you More

by Thammer22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Mcdonald
Mar 25, 2026 -

Toyota Carlsbad Parts & Service responded

We're happy to see your Tundra is running like new, thanks to Ken and our team. We appreciate you choosing us here for your Toyota needs and we can't wait to continue to assist with all of your truck needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

March 24, 2026

Siempre traigo mi Scion XB a Toyota de Carlsbad, no importa qué tan lejos esté. A mi carro y a mí nos tratan como de la familia. Muchas gracias, Toyota de Carlsbad. More

by jessecm77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Carrasco
Mar 25, 2026 -

Toyota Carlsbad Parts & Service responded

Muchas gracias por confiar en nosotros para el cuidado de su Scion. Tenemos la suerte de contar con usted como un cliente valioso y estamos deseando seguir trabajando juntos durante los próximos años. Saludos, Vanessa Rodriguez Directora de Relaciones con el Cliente vrodriguez@toyotacarlsbad.com 760-918-3795

March 24, 2026

Alontra was awesome and great, friendly and professional and would highly recommend her to anyone Thank you very much Sam Atkins More

by 3041stevenlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alantra
Mar 25, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks, Sam! Happy to see Alontra took great care of you. We'll be sure to share this with her and we'll see you at your next visit! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

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