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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
704 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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704 Reviews of Toyota Carlsbad Parts & Service

May 08, 2024

Goood service and they take care of your vehicle, also they check everything that you are noticing about your car tho. More

by Montejo-7-7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Hasenberg
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May 09, 2024 -

Toyota Carlsbad Parts & Service responded

We're happy to see that overall our team takes great care of you and your vehicle. We appreciate your positive feedback and we look forward to providing you with the 5-star service you deserve at your next visit. See you then. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
May 04, 2024

Noah is very attentive to the customers needs. I was kept very informed throughout the entire process of time and cost More

by Timpchambers52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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May 06, 2024 -

Toyota Carlsbad Parts & Service responded

Hi Tim, It's a pleasure to see that Noah took care of you from start to finish and was upfront and transparent about everything. Should you ever have any questions in the future about anything, please don't hesitate to let us or Noah know. We're here to help. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
May 04, 2024

David Wade was courteous and professional in addressing the recall of our vehicle. He explained the process and we elected to remain at the Service Center . The repair was completed and we appreciated hi More

by X5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wade
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May 06, 2024 -

Toyota Carlsbad Parts & Service responded

We take pride in providing quality service and communication and we're happy to see David provided you with just that. We will be sure to share this positive feedback with him and we look forward to continuing to help take care of all your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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May 04, 2024

Great customer service. Kevin was awesome 👍 He shared a lot of great information with me. More

by Onetanaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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May 06, 2024 -

Toyota Carlsbad Parts & Service responded

It's great to see you received top-notch service from Kevin and you are satisfied. We hope your Toyota is treating you well and we hope to work together again in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
May 03, 2024

Excellent service. Great repair work on time and under the estimate. The estimator, Maria, was very professional, knowledgeable, and friendly. The ladies at the coun More

by Yoda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria and Ashley (I believe ... she worked the counter)
Report | Print
May 06, 2024 -

Toyota Carlsbad Parts & Service responded

We're happy to see our team took great care of you and your vehicle and you drove home satisfied. Thank you for both your business and review, and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
April 30, 2024

I highly recommend Toyota in Carlsbad. The service is excellent and beyond … the personal care and friendliness is outstanding. More

by balinda712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer B.
Report | Print
May 01, 2024 -

Toyota Carlsbad Parts & Service responded

Thank you for this great recommendation, Balinda. It's a pleasure to see you receive the 5-star service you deserve here and we thank you for choosing us for your Toyota needs. We hope your vehicle is treating you well and we hope to continue to work together for years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
April 22, 2024

Great Service, excellent staff , Best technician at Toyota Carlsbad. Highly recommend to friends and family.⭐️⭐️⭐️⭐️⭐️ More

by sonnymariano99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Codey Fedder
Report | Print
Apr 22, 2024 -

Toyota Carlsbad Parts & Service responded

Sonny, Providing 5-star service is our top priority and we're so happy you received just that. Thank you for this 5-star review and for choosing us here at Toyota Carlsbad. We can't wait to serve you, your friends, and your family in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
April 20, 2024

Tanner Pierson was very helpful and polite , thank you again for you services. Definitely best service More

by Christopher.Akau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Pierson
Report | Print
Apr 22, 2024 -

Toyota Carlsbad Parts & Service responded

Thanks so much for stopping by, Christopher. We're happy to see Tanner provided you with the 5-star service that you deserved and you are satisfied. We hope that your vehicle is treating you well and should you ever need anything in the future, please don't hesitate to let us or Tanner know. We're always here to help. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
April 20, 2024

My advisor Mozie very helpful and explain the details and he was very accomodating to us! More

by Lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mozie
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Apr 22, 2024 -

Toyota Carlsbad Parts & Service responded

Lu, It's great to see you had a quality experience here with Mozie and he was extremely accommodating. Thank you for choosing us for your Toyota needs and for taking the time to share this. Until next time! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
April 19, 2024

I am so pleased by the service that I received by Toyota Carlsbad. Daniel was great. More

by Rominarahimi7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danile
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Apr 22, 2024 -

Toyota Carlsbad Parts & Service responded

Daniel's a great asset to us here and it's no surprise to see he took great care of you. We can't wait to share this 5-star review with him and we can't wait to work together again in the future. Hope all is well. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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