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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
1,243 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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1,243 Reviews of Toyota Carlsbad Parts & Service

August 26, 2026

Hector martinez was a great advisor. Professional, helpful and polite. Oil change service was done in a timely manner which was appreciated. More

by Ryan Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Martinez
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Aug 27, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Ryan, We're happy that you had a positive service experience recently and we look forward to providing you with the 5-star service that you deserve at your next visit. See you then. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 26, 2026

The whole experience was pleasant and comfortable. Communication was excellent. Very clear and prompt No pressure More

by beccacumming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Print
Aug 27, 2026 -

Toyota Carlsbad Parts & Service responded

Becca, It's a pleasure to read about your experience and see that it was seamless and that you felt comfortable the entire time. We appreciate you choosing us here for your Toyota needs and we look forward to seeing you at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 26, 2026

Amazing service! This location has the friendliest and most efficient service center! Totally impressed and highly recommend! More

by bethgon50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
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Aug 27, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks, Beth! We take great pride in providing quality service here and we're happy that you receive just that. We hope your Toyota is treating you well and we look forward to continuing to work together for years to come. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 26, 2026

Professional, friendly and, courtesy are the best quality of the service. Hope this never changes. More

by Grand Highlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Lopez
Print
Aug 26, 2026 -

Toyota Carlsbad Parts & Service responded

This is exactly the level of service we strive to provide and we hope that we can continue to do so. Thank you for choosing us for your vehicle needs and thank you for this 5-star review. Until next time. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 26, 2026

Everyone at the dealership was very helpful and professional. Truck was done earlier than promised. Definitely recommend for anyone needing their Toyota serviced. More

by toddandrewgwynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Baray
Print
Aug 26, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Todd, It's great to see you received quality service and we were able to return your truck to you earlier than expected. We're glad that you drove home satisfied and we can't wait to continue to assist with all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 25, 2026

Always great service. Ken Mcdonald is really great to work with, he has helped me a couple times now. Ask for him. This is the only place I take my Toyotas for anything. � More

by stratmanken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Mcdonald
Print
Aug 25, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks so much for choosing us here for your Toyota needs. Ken is a great asset to us here and is always taking care of our guests. We'll be sure to share this 5-star review with him and we look forward to seeing you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 25, 2026

Always a pleasure to work with Toyota in Carlsbad. Their customer service other provide is excellent! Service advisor Kevin is always helpful and friendly. He tells me what my car needs and what’s mos More

by Ammybusambra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Print
Aug 25, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks so much for your loyalty to us here! We're incredibly lucky to have you as a valued customer and we look forward to continuing to work together for years to come! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 24, 2026

Easy to make appts. Service completed quickly. Car very clean after service. Service agents easy to work with. More

by nebentley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Print
Aug 25, 2026 -

Toyota Carlsbad Parts & Service responded

We're pleased to see that the service process is seamless and our team is easy to work with. Thank you for choosing us for your Toyota needs and thank you for this 5-star review. We look forward to working together again in the future. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 23, 2026

Staff is quick and efficient when explaining details and repair/service information, very professional & pleasant from start to finish! More

by Lety Alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren
Print
Aug 24, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Lety, It's great to see you receive both prompt and quality service here. Thanks for choosing us for your Toyota needs and thanks for this 5-star review. Until next time! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 23, 2026

Had my first service done at Toyota of Carlsbad and had a great experience! They were fast and efficient, and Wendy was very helpful throughout the process. Everything went smoothly! More

by dima.hermiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy
Print
Aug 24, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Dima, We couldn't be happier to see that your first experience here was a great one. We hope that your vehicle's running like new and we look forward to continuing to assist with all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

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