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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
1,183 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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1,183 Reviews of Toyota Carlsbad Parts & Service

July 08, 2026

Tanner did an excellent job keeping me informed on pricing and timing of the service. More

by wes.armstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
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Jul 09, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Wes, Tanner's a great asset to us here and it's no surprise to see that he was extremely accommodating. We appreciate both your business and your feedback and we look forward to continuing to assist with all of your future vehicle needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 07, 2026

The service was done promptly, and I was kept informed as to what needed to be done. Taylor did a fabulous job explaining everything to me and helping me out with a hard to get part. I was completely satisfi More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ainsworth
Report | Print
Jul 08, 2026 -

Toyota Carlsbad Parts & Service responded

Robin, We couldn't be happier to see that you drove home completely satisfied thanks to the help of Taylor and our team. Thank you for choosing us here for your Toyota needs and thank you for this 5-star review. Until next time! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 06, 2026

Eficiente, good job. On time , consider the best price according to my budget. And finally can washed my car very well!… More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita
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Jul 06, 2026 -

Toyota Carlsbad Parts & Service responded

Martha, It's great to see you left here satisfied and we appreciate you choosing us for your vehicle needs. Can't wait to see you at your next visit! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 05, 2026

Possibly the best experience with service, dealer or private. Cost was quite reasonable. Noah not only gave us expert care for the car, he even took the time to look at my personal car to give me advice More

by rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Jul 06, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks, Rob! So happy to see that your experience was top-notch with Noah and we look forward to continuing to assist with all of your future Toyota needs! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 03, 2026

Good thank you . Cool shoes. Thank you . Nice smile. Thank you. See you next time More

by terrybrightwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Jul 06, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks, Terry! Glad our team took great care of you and looking forward to providing you with this same 5-star service at your next visit. Until then! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 02, 2026

Turn around for repair excellent. Recommendations most appropriate. Pete Bennett is professional. reassuring and delightful. More

by pfafff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia, Nelson, Pete Bennett
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Jul 03, 2026 -

Toyota Carlsbad Parts & Service responded

Pete is a quality asset to us here and we couldn't be happier to see that him and our team provide you with the top-notch service that you deserve. Thank you for choosing us for your vehicle needs and thank you for this 5-star review. Until next time. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 02, 2026

David helped me with addressing recall fix for my Venza. He provided great service and kept me updated. More

by jaimeags2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wade
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Jul 02, 2026 -

Toyota Carlsbad Parts & Service responded

Jaime, It's a pleasure to see that you received both prompt and quality service from David. We hope that your Venza is running like new again and we're here for all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 02, 2026

Exceptional service! Alona over delivered on every aspect of my experience; on time, cost, comfortable waiting room, friendly staff. More

by carolineatwoodusc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alona
Report | Print
Jul 02, 2026 -

Toyota Carlsbad Parts & Service responded

Caroline, We're so happy to see that Alona went above and beyond to provide you with the best experience possible! We can't wait to share this 5-star review with her and we can't wait to work together again in the future! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 02, 2026

Efficient check-in and check-out. Polite employee interaction. Hospitality in service waiting room excellent. More

by stevengrahamtennis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Report | Print
Jul 02, 2026 -

Toyota Carlsbad Parts & Service responded

Steven, We couldn't be happier to see that you received top-notch service and you were comfortable while you waited. We appreciate you sharing your experience and we can't wait to see you again at your next visit! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 30, 2026

Took car in for a few issues practically didn’t fix any of the issues, and they have the audacity to imply that I’m the one causing the issues when I have video proof of some of the issues, Horrible custom More

by gladis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teresa
Report | Print
Jun 30, 2026 -

Toyota Carlsbad Parts & Service responded

Gladis, We're sorry to hear that you left feeling your concerns were not resolved. That is never the experience we want for our guests. We would appreciate the opportunity to review your visit, including the concerns and the videos you referenced, to ensure everything was evaluated thoroughly. Please contact our service management team or me directly, so we can discuss your experience. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

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