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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
1,147 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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1,147 Reviews of Toyota Carlsbad Parts & Service

June 06, 2026

Excellent service and follow-up. Extra care iwith timeframe of repair work and assist transportation More

by Pillerjeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrsa
Report | Print
Jun 08, 2026 -

Toyota Carlsbad Parts & Service responded

Jeanne, We're here to help and are pleased to see that our team was extremely accommodating. We appreciate both your business and your feedback, and we look forward to working together again in the future. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 06, 2026

Market professional, timely, and friendly. I have great confidence in your service center and the people who populated keep up the good work. More

by JerryCHarmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keif
Report | Print
Jun 08, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks for trusting us with your vehicle, Jerry! We're lucky to have you as a valued customer and we look forward to continuing to assist with all of your Toyota needs for years to come. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 06, 2026

Good service and quite fast finished. I certainly will visit your place again. Thank you. More

by Liangjunli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Jun 08, 2026 -

Toyota Carlsbad Parts & Service responded

It's great to see that our team got you in and out in a timely manner. Thanks for stopping by and thanks for this 5-star review. Until next time! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 05, 2026

I’m very happy with the service: explained well on job needed to be done. on time as promised. More

by thuy.line
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Jun 05, 2026 -

Toyota Carlsbad Parts & Service responded

Thuy, We're very happy to see that you were completely satisfied with your recent visit. Thanks for choosing us for your vehicle needs and thanks for this 5-star review. Until next time! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 05, 2026

Service was prompt, helpful, knowledgeable & professional. Only get one first impression and it was A+ More

by DPavnic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tynan
Report | Print
Jun 05, 2026 -

Toyota Carlsbad Parts & Service responded

We couldn't be happier to see that your first experience here was a great one! Thanks for stopping by and for taking the time to share your experience. We hope your Toyota is treating you well and we can't wait to assist you again in the future! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 03, 2026

Everything was done with professionalism and with genuine care. I've always been taken care of the work was completed in the time alloted. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Report | Print
Jun 03, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Mike, We appreciate you being a valued customer and we're glad to see our team always takes great care of you. Thank you for this positive feedback and here's to many more years of working together! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 29, 2026

Very professional personal. The report on the vehicle was very specific and detailed. The advisor was friendly, knowledgeable and respectful. More

by Eanahoul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
Report | Print
May 29, 2026 -

Toyota Carlsbad Parts & Service responded

Thank you for your thoughtful review! We're happy to hear our team was detailed and professional. See you again here at Toyota Carlsbad! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 28, 2026

Generally reliable, timely and thorough. Pleasant service agents use a variety of tools to communicate progress. More

by jsmuller20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennfer
Report | Print
May 28, 2026 -

Toyota Carlsbad Parts & Service responded

We're happy to see that overall, you are satisfied with your experience here. We appreciate you choosing us for your Toyota needs and we look forward to providing you with a 5-star experience at your next visit. See you then. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 27, 2026

Labor cost was 217. To change my filter over price Never again will I go to Toyota More

by jamie_growerz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alondra never met person
Report | Print
May 28, 2026 -

Toyota Carlsbad Parts & Service responded

Jamie, We’re sorry to hear you were disappointed with the labor cost associated with your service visit. At Toyota Carlsbad, we work hard to provide competitive pricing while delivering the quality, expertise, and care that come with factory-trained technicians and genuine Toyota parts. We always encourage open communication regarding estimates and recommended services, so our team can help answer any questions before work is completed. While we regret that this visit did not meet your expectations, we do appreciate the opportunity to earn your business, and your comments will be shared with our leadership team as we continually work to improve the customer experience. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 25, 2026

Es muy buena gente y te ayuda en lo que ella puede le doy un 10 de puntuación excelente empleada More

by Linaresangel05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Report | Print
May 26, 2026 -

Toyota Carlsbad Parts & Service responded

Hola Lina, Nos alegra saber que recibes un servicio de cinco estrellas y te agradecemos que nos elijas para atender a su vehículo. Hasta la próxima. Saludos, Vanessa Rodriguez Directora de Relaciones con el Cliente vrodriguez@toyotacarlsbad.com 760-918-3795

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