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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
923 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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923 Reviews of Toyota Carlsbad Parts & Service

May 31, 2024

Great service department, communication was excellent. First quality service and courtesy, always finish on time More

by rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corrina and a young man I didn’t get his name
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May 31, 2024 -

Toyota Carlsbad Parts & Service responded

Rick, We're lucky to have you as a valued customer and happy to see you always receive prompt and quality service. Thank you for choosing us for your vehicle needs and thank you for this 5-star review. Until next time! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

May 26, 2024

Efficient and expedient service. Friendly and knowledgeable staff. I appreciate being kept updated as to any additional costs and the status of my car. More

by Daria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Robinson
Report | Print
May 28, 2024 -

Toyota Carlsbad Parts & Service responded

Daria, It's important we are providing both quality service and communication and we're happy you receive just that. We hope your vehicle's treating you well and we're looking forward to serving you again in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

May 25, 2024

Thank you for working on my car and providing quality service. 15 word minimum text message. More

by capex8r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wade
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May 28, 2024 -

Toyota Carlsbad Parts & Service responded

It's our pleasure! Please let us know if you need anything else. We're always happy to help. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

May 25, 2024

The service advisor was very friendly, professional and knowledgeable. Work was completed in a timely fashion. More

by Donaldarmento
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
May 28, 2024 -

Toyota Carlsbad Parts & Service responded

Donald, It's great to see you received both prompt and quality service. Thank you for stopping by and thank you for taking the time to share your experience here. Until next time! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

May 25, 2024

Excellent service as always. Help me out to get service done as soon as possible without appointment today!! Thank you More

by Dougss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEIF RAMSTAD
Report | Print
May 28, 2024 -

Toyota Carlsbad Parts & Service responded

Thanks so much for being a valued customer! We're happy to see you're always well taken care of and we look forward to continuing to provide you with this same great service for years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

May 23, 2024

Totally, it was really good. The staff members were extremely helpful and friendly, and the whole service was well-organized and efficient. More

by Payman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVID WADE
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May 24, 2024 -

Toyota Carlsbad Parts & Service responded

Payman, It's great to see your recent service visit couldn't have gone any better. We appreciate you stopping by and we're glad you drove home happy. Should you ever have any questions about anything in the future, please don't hesitate to ask. We're here to help. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

May 22, 2024

Noah is a great adviser he’s always consistent on his work .Great personality. I would like him to help me in the future.Thank you Noah God Bless Jesus loves you. More

by lottie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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May 23, 2024 -

Toyota Carlsbad Parts & Service responded

Lottie, Noah's a great asset to us here and it's no surprise he goes above and beyond to provide you with the best service possible. Thank you so much for both your business and your feedback. We hope all is well and we hope to work together again soon. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

May 22, 2024

My advisor (Noah) helped find discounts where applicable and kept me advised of service progress More

by tbuetemeister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Carrol
Report | Print
May 23, 2024 -

Toyota Carlsbad Parts & Service responded

It's great to see you received both quality service and communication from Noah. We'll be sure to share this 5-star review with him and we look forward to working with you again soon. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

May 21, 2024

Everything was done perfect and professional. Was kept informed and was done on time or before More

by Samuel Cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Codey
Report | Print
May 21, 2024 -

Toyota Carlsbad Parts & Service responded

Samuel, It's great to see you received both quality service and communication. We're glad you drove home satisfied and we can't wait to provide you with this same 5-star service again at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

May 12, 2024

Purchased current vehicle (as well as numerous other vehicles) from this dealership. All my servicing has been done here. My confidence in the service and work is the reason. Have always had courteou More

by Gnetw22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Most recent: Allen Marquez
Report | Print
May 13, 2024 -

Toyota Carlsbad Parts & Service responded

Your loyalty has not gone unnoticed and we're incredibly lucky to have you as part of our Toyota Carlsbad Family. We hope that your vehicle is treating you well and here's to many more years of working together. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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