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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
923 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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923 Reviews of Toyota Carlsbad Parts & Service

May 12, 2024

The staff was very helpful and provided constant updates on my vehicle. I would recommend them to other customers! More

by Lexusfellow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
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May 13, 2024 -

Toyota Carlsbad Parts & Service responded

It's important we are providing quality communication, which is why we're pleased to read this. Thank you for taking the time to share your experience and thank you for choosing us here for your vehicle needs. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

May 12, 2024

My car was due for maintenance check up and Toyota Carlsbad called me to set up one. They’re even able to accommodate me the same day. Check in at the Toyota Service center was a breeze and I had an u More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy at the Service Department
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May 13, 2024 -

Toyota Carlsbad Parts & Service responded

Michelle, We're so happy that you had a 5-star experience from start to finish and we hope your vehicle's running and looking as good as new. Thank you for taking the time to share this and we'll see you again in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

May 11, 2024

It’s the relaxed and friendly place. Very good people and a pleasure to work with them. More

by mjcarlsbad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Pierson
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May 13, 2024 -

Toyota Carlsbad Parts & Service responded

We take pride in providing quality service and we're happy that's exactly what you receive. Should you ever have any questions about anything, please don't hesitate to ask. We're here to help. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

May 11, 2024

Service advisor provided detailed guidances and the service was done in the projected time frame. It was a fantastic experience! More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keif Ramstad
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May 13, 2024 -

Toyota Carlsbad Parts & Service responded

Jeff, We're very happy to see that you drove home satisfied and that your service experience was seamless. We hope that your vehicle is treating you well and we are looking forward to seeing you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

May 10, 2024

I am really very pleased with Ken McDonald's work and attention and I give him 5 stars. You can go to Toyota of Carlsbad for service and I assure you that you leave with a smile on your face. Thank More

by Joelmota85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken McDonald
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May 13, 2024 -

Toyota Carlsbad Parts & Service responded

Joel, We couldn't be happier to see you left with a smile on your face thanks to Kevin. We are so grateful for both your business and your feedback and we hope to continue to take care of all your Toyota needs for years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

May 10, 2024

The advisor wasvery courteous and professional , explained the process and everything was timely as well. Excellent service! THANK YOU! More

by sita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari Ramírez
Report | Print
May 10, 2024 -

Toyota Carlsbad Parts & Service responded

Sita, It's great to see you received prompt, quality, and transparent service. Thank you for choosing us for your vehicle needs and thank you for this 5-star review. We hope all is well and we can't wait to see you here again in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

May 10, 2024

Kevin was very helpful and friendly. He was great at communicating with us. Thank you More

by steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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May 13, 2024 -

Toyota Carlsbad Parts & Service responded

Steph, We're lucky to have Kevin on our team and it's no surprise that he provided you with both quality service and communication. We'll be sure to share this positive feedback with him and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

May 08, 2024

Slow but courteous when you drop it off, excellent work done plus my service adviser was excellent ⭐⭐⭐⭐⭐ More

by perdomma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Codey Fedder
Report | Print
May 08, 2024 -

Toyota Carlsbad Parts & Service responded

Perdomma, We appreciate your patience and your feedback. We're happy to see that you receive quality service here and we'll be working our hardest to complete services in a more timely manner at your next visit. See you then. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

May 08, 2024

Goood service and they take care of your vehicle, also they check everything that you are noticing about your car tho. More

by Montejo-7-7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Hasenberg
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May 09, 2024 -

Toyota Carlsbad Parts & Service responded

We're happy to see that overall our team takes great care of you and your vehicle. We appreciate your positive feedback and we look forward to providing you with the 5-star service you deserve at your next visit. See you then. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

May 04, 2024

Noah is very attentive to the customers needs. I was kept very informed throughout the entire process of time and cost More

by Timpchambers52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
May 06, 2024 -

Toyota Carlsbad Parts & Service responded

Hi Tim, It's a pleasure to see that Noah took care of you from start to finish and was upfront and transparent about everything. Should you ever have any questions in the future about anything, please don't hesitate to let us or Noah know. We're here to help. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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