Toyota Carlsbad Parts & Service

DO NOT, I repeat DO NOT attempt to have any dealings with Toyota Carlsbad Service Dept! We have been trying for Almost a Year! to get the heater on my Prius repaired. [BTW we purchased the car from Toyota Toyota Carlsbad Service Dept! We have been trying for Almost a Year! to get the heater on my Prius repaired. [BTW we purchased the car from Toyota Cbad] We have called, had to leave messages for service reps and even service manager...gotten no response. We have come to the service dept., spoken to reps, who promised results, but have not followed through with an appointment. Not the Way to run a business!! More

Great service and fast turnaround for a walk-in since I wanted to get a service in before our family road-trip. Mitch was very helpful through it all. wanted to get a service in before our family road-trip. Mitch was very helpful through it all. More

I go to this dealership because of KEVIN LAIRD. He's the most trustworthy service adviser I've ever dealt with. Wish they were all like Kevin. He's the most trustworthy service adviser I've ever dealt with. Wish they were all like Kevin. More

As always amazing experience at Toyota Carlsbad! Allan is an amazing service advisor. Issue fixed quickly and perfectly. Allan is an amazing service advisor. Issue fixed quickly and perfectly. More

We added a tow hitch and lighting to our Rav4. The work done was exceptional and very clean. Corinna is so professional and provides accurate estimates in both timing and cost. She gave us keen in The work done was exceptional and very clean. Corinna is so professional and provides accurate estimates in both timing and cost. She gave us keen insights into which parts were important for us and why. The results are amazing. Thank you More

Excellent service, friendly workers especially Evan who bent over backwards to get me my items. bent over backwards to get me my items. More

Advisor is knowledgeable and great to work with. Has patience and seem to be very understanding.. Has patience and seem to be very understanding.. More

Couldn’t be happier! From victor in part’s helping me find what I need. To Ken getting everything orchestrated and Garrett performing the service I couldn’t be happier wi From victor in part’s helping me find what I need. To Ken getting everything orchestrated and Garrett performing the service I couldn’t be happier with the whole process! These guys are professional, courteous, easy to deal with and take pride in what they do. They have more than earned mine as well as friends and family’s business. More

This place is one of the best. My service rep is always helpful, informative, friendly. Overall excellent customer service. My service rep is always helpful, informative, friendly. Overall excellent customer service. More

number of employees far in excess of quality of service - oil change turned into opportunity to upsell - horribly cracked windshield noted as good - air and cabin filters noted as needing attention but were oil change turned into opportunity to upsell - horribly cracked windshield noted as good - air and cabin filters noted as needing attention but were given none - but wanted to sell me a brake job for big dollars More