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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
925 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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925 Reviews of Toyota Carlsbad Parts & Service

February 01, 2024

Good service and customer care Only thing missing from other dealerships is offering a free lift or Uber ride back home More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis cossio
Report | Print
Feb 02, 2024 -

Toyota Carlsbad Parts & Service responded

Albert, We're happy to see you receive the quality service you deserve. As far as transportation while you wait, we do offer a shuttle service that goes to and from the outlet mall every hour on the hour if that's something you'd be interested in using at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

February 01, 2024

Toyota Carlsbad and Nicole Coffey are awesome to work with and the service dept accommodates customer very well. Thank you More

by Babalou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Report | Print
Feb 01, 2024 -

Toyota Carlsbad Parts & Service responded

It's our pleasure! We appreciate you choosing us here for your vehicle needs and we look forward to providing you with this same great service again soon. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

January 27, 2024

Everyone was great. People were courteous and informative. And I got a free car wash! More

by Mamamodj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Report | Print
Jan 29, 2024 -

Toyota Carlsbad Parts & Service responded

We're happy to see your service experience couldn't have gone any better and you drove home completely satisfied. Thank you so much for taking the time to share this. Can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

January 24, 2024

Excellent service- friendly, helpful, efficient and effective. Appreciate my service advisor, Corina Hyatt. She is the best! More

by Marvabledsoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corina Hyatt
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Jan 25, 2024 -

Toyota Carlsbad Parts & Service responded

Thank you so much for this 5-star review. We couldn't be happier to read about your experience with Corina and see she provides you with the best service possible. We can't wait to share this with her and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

January 24, 2024

Ken McDonald is the best. Everything was absolutely wonderful and the service perfect From start to finish. More

by cmscerniCarolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken McDonald
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Jan 25, 2024 -

Toyota Carlsbad Parts & Service responded

Ken is a great asset to us here and it's no surprise he took great care of you from start to finish. Thank you for choosing us here for your Toyota needs and please don't hesitate to let us or Ken know should you have any questions about anything. We're here to help. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

January 22, 2024

Great experience and great job. Nicole is very helpful and very nice and the person who was in charge this morning who check me in very nice too. Overall great experience with all T More

by mmliang5012
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cofey
Report | Print
Jan 23, 2024 -

Toyota Carlsbad Parts & Service responded

It's great to see you had a 5-star experience with Nicole and our team. Thanks so much for stopping by and for taking the time to share your experience. We hope your Toyota is treating you well and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

January 21, 2024

Pleasant people. It was frustrating to time the appointment. The fellow didn’t make sense to me. More

by tomt51951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Jan 22, 2024 -

Toyota Carlsbad Parts & Service responded

Tom, We appreciate both your patience and your feedback. It's important we communicate clearly with our guests, which is why I'd like to speak with you further about the conversation you had with our team member. Please contact me when you have a moment. I am looking forward to hearing from you. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

January 08, 2024

Ken was awesome! Took care of my car like it was his own. I love my Venza. More

by Calbeachlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken MacDonald
Report | Print
Jan 11, 2024 -

Toyota Carlsbad Parts & Service responded

It's great to see Ken and our team take great care of you and your Venza! Thanks so much for choosing us for your vehicle needs and we'll see you here at your next visit! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

January 07, 2024

Taylor and the service associates at Toyota Carlsbad are AMAZING! He kept me up to date about what was going on with my truck and explained the work he would recommend and the cost - very honestly I might a More

by Mark A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Jan 11, 2024 -

Toyota Carlsbad Parts & Service responded

Mark, Taylor's a great asset to us here and it's no surprise to see he provided you with the best service possible. We'll be sure to share this 5-star review with him and we look forward to continuing to take care of all your vehicle needs for years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

January 06, 2024

Quick and efficient! Would highly recommend these dudes/gals Thanks again and see you soon! More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mozie!, Amber Morris
Report | Print
Jan 11, 2024 -

Toyota Carlsbad Parts & Service responded

Thanks, Dave! Glad you received prompt service and can't wait to provide you with another 5-star visit next time. Hope all is well. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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