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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.9
1,276 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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1,276 Reviews of Toyota Carlsbad Parts & Service

September 25, 2026

The work was done sooner than expected. Wendy helped manage expectations with updates on the work. Wendy has always been excellent in customer service. I am impressed by her professionalism More

by Robert Slaughter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy
Sep 25, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Robert, We're happy to see that Wendy provided both quality service and communication, and we got everything taken care of earlier than expected. We appreciate you choosing us for your Toyota needs and we can't wait to see you at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

September 24, 2026

I do appreciate the car wash after the service of my car in the afternoon. More

by Panda
Recommend Dealer
Yes
Employees Worked With
Nelson
Sep 25, 2026 -

Toyota Carlsbad Parts & Service responded

Panda, We're glad you like the car wash and we appreciate you choosing us here for your service needs. Until next time! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

September 23, 2026

Daniel was very pleasant and helpful. The time it took to service my RAV4 was timely. More

by rexann55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 24, 2026 -

Toyota Carlsbad Parts & Service responded

We're happy to see you received both prompt and quality service from Daniel and our team. We hope that your RAV4 is treating you well and we can't wait to see you again at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

September 23, 2026

Teresa always gets exactly what I need done. She is so knowledgeable and friendly. I have been taking my car to her for several years, and get my car serviced very regularly. She always alerts m More

by Del Mar Devin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
Sep 23, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Devin, Teresa is an all-star, and it's no surprise to read this and see that she always goes above and beyond to ensure you receive the best service possible. We can't wait to share this 5-star review with her and we can't wait to continue to take care of all your Toyota needs for years to come. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

September 22, 2026

Polite and efficient staff. Timely repair. Helpful and thorough customer service and support. Will return. More

by cprince776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keif
Sep 22, 2026 -

Toyota Carlsbad Parts & Service responded

It's great to see that your recent visit couldn't have gone any better and we can't wait to see you here at your next visit. Hope all is well. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

September 21, 2026

Tanner is my service advisor and he has always steered me in the right direction for the best outcome for my Toyota Tundra. He is professional and always followed through getting my vehicle completed ahead o More

by bthedash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Sep 21, 2026 -

Toyota Carlsbad Parts & Service responded

Tanner is a great asset to us here and it's no surprise to see that he has the best interests of you and your Tundra in mind. We'll be sure to share this positive feedback with him and we look forward to continuing to assist with all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

September 20, 2026

I always have a very positive experience at Toyota of Carlsbad. As a matter of fact I always choose to come to Toyota of Carlsbad rather than going to other dealerships for service regardless of the dist More

by tania.gumusgerdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Bennett
Sep 21, 2026 -

Toyota Carlsbad Parts & Service responded

Tania, Thank you so much for making the drive to see us here at Toyota Carlsbad Family! We're incredibly lucky to have you as a valued customer and your loyalty has not gone unnoticed. We hope that your Toyota is treating you well and we can't wait to see you here at your next visit! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

September 20, 2026

Jessica’s service was knowledgeable, quick and she took the time to explain everything about the service and what came next. More

by Leanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 21, 2026 -

Toyota Carlsbad Parts & Service responded

Leanne, it's awesome to hear that Jessica provided you with such a thorough and efficient experience! Thank you for choosing Toyota Carlsbad's service department! We'll see you next time! Regards, Toyota Carlsbad CR Team - wecare@toyotacarlsbad.com

September 19, 2026

Great service at Toyota Carlsbad. I always get service here. I don’t know what else to say, this requires minimum of 15 words. More

by Anahi.hipolito29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor service advisor
Sep 20, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Anahi, We appreciate your loyalty to us here and we're lucky to have you as a valued customer. Thank you for your positive feedback and here's to many more years of working together. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

September 19, 2026

I want to thank Toyota of Carlsbad for the great services. All staff is very friendly and professional. The service is always completed before the estimated time. More

by JimRamCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra M
Sep 20, 2026 -

Toyota Carlsbad Parts & Service responded

It's our pleasure, Jim! We appreciate you choosing us for your vehicle needs and we look forward to continuing to work together for years to come! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795