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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
1,243 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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1,243 Reviews of Toyota Carlsbad Parts & Service

August 13, 2026

David Wade was on time and great as usual He explains everything calmly and listens well More

by dalsinpatricia
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wade
Aug 14, 2026 -

Toyota Carlsbad Parts & Service responded

Patricia, David is awesome and it's no surprise that he always provides you with 5-star service. We can't wait to share this with him and we can't wait to continue to work together for years to come. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 12, 2026

Quick service, however I was surprised when I had to pay out of pocket for a rental vehicle when I told them I was going to drop off my vehicle for a 3 hour routine service on a Tuesday morning. I talked to More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 14, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Sam, The service team is glad to hear your service was completed promptly, but we’re sorry the overall experience did not fully meet your expectations. Every dealership may have different policies and offerings, and your perspective is appreciated. Available transportation options and service amenities can also be discussed when scheduling an appointment. Thank you for choosing Toyota Carlsbad. Your feedback is valued, and we hope to provide you with a more positive experience in the future. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 12, 2026

Customer service was outstanding! I will most definitely do all of my car service here. More

by terriempson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
Aug 12, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Terri, We're so happy to see you received 5-star service here and we can't wait to continue to assist with all of your future Toyota needs! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 11, 2026

Kevin was more than helpful. He helped with getting the service I needed to get done. More

by Davidmcwhirter858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 12, 2026 -

Toyota Carlsbad Parts & Service responded

Hi David, Kevin is a great asset to us here and it's no surprise to see that he went above and beyond to accommodate you. We can't wait to share this with him and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 11, 2026

Toyota Carlsbad continues to provide incredible service. I brought my 2020 Tacoma in for routine maintenance. Corinna, my Service Advisor, addressed all my questions and got me checked in quickly. The wait More

by Alfred F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corinna
Aug 12, 2026 -

Toyota Carlsbad Parts & Service responded

Alfred, We couldn't be happier to see you had a 5-star experience from start to finish and that you were comfortable while you waited. We hope that your Tacoma is treating you well and we're here for all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 11, 2026

Fast and efficient at their service drive and getting me back on the road. 5/5 More

by alexc29888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari
Aug 12, 2026 -

Toyota Carlsbad Parts & Service responded

Alex, We're glad we could get you in and out in no time and we appreciate you choosing us for all of your Toyota needs! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 11, 2026

TOYOTA SERVICE DEPARTMENT kept me informed on what was needed and the cost. Car was ready quickly and had a car wash coupon that I could use at any time. More

by andree.blevins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kief
Aug 12, 2026 -

Toyota Carlsbad Parts & Service responded

Andree, We appreciate you stopping by and taking the time to share your experience. We're glad you drove home satisfied and we look forward to assisting with all of your future vehicle needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 10, 2026

Always great service and deliver service on time. Easy to set appointment and free car wash is always a plus More

by victor.maris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 10, 2026 -

Toyota Carlsbad Parts & Service responded

Victor, We are so happy to read this and see that the service process is always extremely seamless. Thank you for being a valued customer and thank you for this 5-star review. We can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 09, 2026

I received the usual excellent service from Toyota at Carlsbad, CA, with David Wade. He was particularly helpful in helping me decide which optional services could be performed on my car. More

by ncoppola46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wade
Aug 09, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks for choosing us here for your Toyota needs! We're glad you always receive 5-star service from David and our team, and we look forward to continuing to work together for years to come. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

August 09, 2026

It was great service and explained all the details plus the check points thank you More

by Alextremo1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Bennett
Aug 09, 2026 -

Toyota Carlsbad Parts & Service responded

It's our pleasure, Alex! We're glad you had a quality experience and we hope to provide you with 5-star service at your next visit. See you then. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

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