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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
1,183 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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1,183 Reviews of Toyota Carlsbad Parts & Service

June 24, 2026

Abel was very helpful and explained everything to me completely. The young man who welcomed to me was also very polite. And the oil change was done quickly. More

by Heathermarker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Jun 25, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Heather, It's a pleasure to see that Abel and our team took great care of you and your vehicle and got you in and out of here promptly. We appreciate both your business and your feedback, and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 24, 2026

He was so helpful he went out of his way to help me! and even left information there for me, with his partner, Thank you More

by barbaraforshan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Jun 24, 2026 -

Toyota Carlsbad Parts & Service responded

Barbara, We couldn't be happier to see that our team went above and beyond to assist you! Thank you so much for choosing us for your vehicle needs and thank you for this 5-star review! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 23, 2026

Cody was great. Took care of all my needs and made it happen for me when it could have taken longer. Truly Appreciate his efforts and commitment to excellence. Thank More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Jun 24, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Dave, Cody is a great asset to us here and it's no surprise to read this and see that he provided you with the best service possible. We can't wait to share this 5-star review with him and we look forward to seeing you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 23, 2026

All customer service team were very professional and let me know what my car needs to do and confirmed me before they take a action.very satisfied. More

by Takako Tackett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
Jun 24, 2026 -

Toyota Carlsbad Parts & Service responded

Takako, We're extremely pleased to see that you drove home satisfied and that our team was extremely accommodating. We appreciate both your business and your feedback, and we can't wait to continue to assist with all of your future vehicle needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 17, 2026

Alondra was helpful, friendly and kept me informed. I was there for both regular service and a minor problem. She understood the problem as I described it. Since isolating the problem would take longer More

by ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra
Jun 17, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Ken, We're happy to see that Alondra was very accommodating. We look forward to taking care of this vehicle issue for you soon, and should you have any questions about anything, please don't hesitate to let us or Alondra know. We're always here to help. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 16, 2026

Toyota Carlsbad and especially Taylor Ainsworth did an exceptional job of handling my service needs. He went the extra mile to research several questions I had about my new Grand Highlander Platinum Hybr More

by Steve Gaspari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ainsworth
Jun 16, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Steve, We're always here to help and we're happy to see that Taylor was extremely accommodating. Please don't hesitate to let us or him know should you have any further questions about your Grand Highlander! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 14, 2026

Fast and efficient. Always helpful, love the car wash is right there too. Amazing service. More

by Vjd720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Jun 14, 2026 -

Toyota Carlsbad Parts & Service responded

It's great to see our team got you in and out in a timely manner. Thanks for stopping by and thanks for this 5-star review! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 12, 2026

My service advisor Karina was top-notch. Great communication and RAV4 was finished in a very timely manner. Definitely would recommend More

by bobbaran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carina Hyatt
Jun 14, 2026 -

Toyota Carlsbad Parts & Service responded

Karina is a quality asset to us here and it's no surprise she provided you with quality service and communication. We hope that your RAV4 is treating you well and we look forward to seeing you here at your next service visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 11, 2026

Toyota Carlsbad never disappoints! ! Went in to drop off and within minutes I was in my way. Very organized and just amazing people!! I always take my Tundra there!! More

by Fredeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keif
Jun 11, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks so much for your loyalty to us here! We're lucky to have you as a valued customer and we can't wait to see you and your Tundra here at your next visit! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 11, 2026

I received excellent service from Christopher, the manager of the Detail Department at Toyota Carlsbad. He was courteous, efficient and prompt. The work done was excellent. I’m a very happy customer More

by YogaLadyMara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher, Detail Department Manager
Jun 11, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Mara, Christopher is awesome and it's no surprise that he and our team took great care of you and your vehicle. We can't wait to share this with him and we can't wait to continue to help with all of your Toyota needs! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

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