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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
1,147 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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1,147 Reviews of Toyota Carlsbad Parts & Service

May 19, 2026

Outstanding Service! From the first contact, meet and greet, to intro to Ari, my service advisor, I knew it was “special”. Ari committed to have me out as quickly as pos More

by Boltfan760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari
May 19, 2026 -

Toyota Carlsbad Parts & Service responded

We’re thrilled to hear your experience—from your first interaction to working with Ari—felt special and efficient. It means a lot that you chose to make the drive to us, and we’re so glad we could make it worth your time. Enjoy your Grand Highlander, and we look forward to seeing you again! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 19, 2026

Ken is and has always been a top tier professional with compassion and integrity! It’s easy to trust that he won’t push “suggested” repairs but will always educate with the “recommendations”. So far, we li More

by Littlehandygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken McDonald, Alex, Wendy, and Alan Gabriel.
May 19, 2026 -

Toyota Carlsbad Parts & Service responded

We’re proud to have Ken on our team, and it’s wonderful to hear that his honesty, professionalism, and care made such a positive impact on your experience. We truly appreciate your trust in us and look forward to continuing to take great care of you and your vehicles! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 17, 2026

The service advisor Dave was awesome. Techs are always in point and honest. A pleasant experience all around. My go to Dealer, Toyota Carlsbad is the bomb:) More

by karifreespirit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Wade
May 18, 2026 -

Toyota Carlsbad Parts & Service responded

We're glad to have Dave on our team and are happy to hear that he provided you with the experience you deserve. Thank you for choosing us and we hope to see you again! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 15, 2026

Corinna at Toyota Carlsbad is the best if you need service! 300k miles on my 4Runner and still runs like a top More

by nick.christoph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corinna
May 18, 2026 -

Toyota Carlsbad Parts & Service responded

Corinna is awesome and we can't wait to let her know about your kind words! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 13, 2026

James Brady was efficient and informative, giving advance notice of additional maintenance needed. Despite this, finished ahead of time. More

by jessiebatterton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Brady
May 14, 2026 -

Toyota Carlsbad Parts & Service responded

Jessie, We're happy to see that services were completed earlier than expected and James provided you with quality service. We hope that your vehicle is treating you well and we look forward to providing you with a 5-star experience at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 13, 2026

Please promote Kimberly for her professional customer service and sincere support for the customer questions and vehicle services needed. More

by emjcurley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
May 13, 2026 -

Toyota Carlsbad Parts & Service responded

Kimberly is a great asset to us here and it's no surprise that she provides you with the best service possible. We can't wait to share this with her and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 12, 2026

Great customer service, thank you. It's nice that Toyota dealers work together. It was easy and there are great greeting cards to choose from in the waiting area! More

by lmsmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
May 13, 2026 -

Toyota Carlsbad Parts & Service responded

It's our pleasure! Thank you for choosing us here for your Toyota needs. Until next time! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 11, 2026

My Service Rep Kevin listens and hears me! He does what it takes to get me in and out of the service area. He is proficient and gets it done. More

by Lindaknapp2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris - Mechanic
May 12, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Linda, Kevin is awesome and it's no surprise that he always takes great care of you. We can't wait to share this with him and we can't wait to continue to assist with all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 10, 2026

Service was very good. My agent Kimberly was super helpful in addressing a question about my bill. I get my car serviced there regularly and they have always been great. More

by jeneequa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Robinson
May 11, 2026 -

Toyota Carlsbad Parts & Service responded

We're happy to see that you receive the quality service that you deserve here. We hope that your Toyota is treating you well and we can't wait to see you at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 09, 2026

I got my oil changed and tires rotated and everyone was great. Have been getting my car serviced for seven years and never had a problem More

by Schmoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
May 11, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks so much for your loyalty to us here! We are lucky to have you as a valued customer and we can't wait to work together for another 7+ years! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

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