Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota Carlsbad Parts & Service
Carlsbad, CA
940 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
940 Reviews of Toyota Carlsbad Parts & Service
September 12, 2021
My first time here. I was very impressed by the lobby. My first time here. I was very impressed by the lobby. It is very large with a shopping area. Plus Starbucks coffee machine. Service was great. It wa My first time here. I was very impressed by the lobby. It is very large with a shopping area. Plus Starbucks coffee machine. Service was great. It was fast & so easy to check out. More
by Beadlady55
Employees Worked With
Amber Morris
September 02, 2021
Always great friendly service at Toyota Carlsbad, services performed on time, and back on the road in less time than quoted. Confident my vehicle is in good hands. services performed on time, and back on the road in less time than quoted. Confident my vehicle is in good hands. More
by Skjjns
Employees Worked With
Pete Bennet, Amber Morris
August 26, 2021
Tom Grasser was very helpful as an adviser, 5 stars. Everyone is great except for the porters. They need to parallel park the vehicles into proper spaces when delivering to customers so that stars. Everyone is great except for the porters. They need to parallel park the vehicles into proper spaces when delivering to customers so that they do not block traffic and allow customers the time to need to prepare their cars. I saw this multiple times as I was waiting I had to go find a parking spot while leaving my $2k electric sports scooter unattended. It takes about 5 minutes to properly secure. It was either that or block 2 other people from leaving or use up the disable parking spaces. More
by christiandflores
Employees Worked With
Tom Grasser
August 23, 2021
Very easy to make an appointment. Great communication and customer service. The service representative was very knowledgeable and helpful in recommending what work was most necessary. She was very kind and a customer service. The service representative was very knowledgeable and helpful in recommending what work was most necessary. She was very kind and always tried to accomodate my schedule. More
by Elena D.
Employees Worked With
Nicole Cofey
August 19, 2021
I was beginning to think I was crazy because my battery kept dying on my 2020 RAV4 Hybrid. But Toyota Carlsbad believed me & found the software glitch & fixed it. Meanwhile, they provided great customer kept dying on my 2020 RAV4 Hybrid. But Toyota Carlsbad believed me & found the software glitch & fixed it. Meanwhile, they provided great customer service, & calmed a gray-haired senior's nerves! Thank you Toyota Carlsbad. More
by kah319
Employees Worked With
Amber Morris
August 18, 2021
Excellent service, took less time than they said, pleasant surroundings while I waited. I have complete confidence in my 9 year old car with 120,000 miles on it after Toyota has worked on it! pleasant surroundings while I waited. I have complete confidence in my 9 year old car with 120,000 miles on it after Toyota has worked on it! More
by Suzanneweatherly
Employees Worked With
Amber Morris
August 13, 2021
My 20-year-old 4Runner continues to operate great due to the service I get at this dealership. Dave Ramsey takes care of all my service needs and keeps me informed. the service I get at this dealership. Dave Ramsey takes care of all my service needs and keeps me informed. More
by CypressMan
Employees Worked With
Dave Ramsted
August 07, 2021
Noah Carrol was amazing, thorough and thoughtful. He went above and beyond. Thank you so much Noah. The young man who helped from the tire department was also very thorough and polite. above and beyond. Thank you so much Noah. The young man who helped from the tire department was also very thorough and polite. More
by katiewest60
Employees Worked With
Noah Carrol
August 06, 2021
Made an appointment for oil change and rotation. Only to find out after 5 people helped us and taking time off work nothing was done. They said at pickup service wasn’t needed and to return in 6 months. Why find out after 5 people helped us and taking time off work nothing was done. They said at pickup service wasn’t needed and to return in 6 months. Why didn’t the 5 people checking us in tell us and let us move on. Instead we were texted 20 minutes later stating our service was done….. Nope! More
by Thomassetkw
Employees Worked With
Amber Morris
