Toyota Carlsbad Parts & Service

Excellent customer service Excellent customer service. Staff are friendly. Lounge/ waiting area provides food and drinks and WiFi. Tables and chairs are set up for customers wit Excellent customer service. Staff are friendly. Lounge/ waiting area provides food and drinks and WiFi. Tables and chairs are set up for customers with laptops. Bathroom is clean. More

Friendly Service The staff is friendly and well trained. PleAsant experience and very nice waiting area. I am unhappy with the quality of the car though. At 37k mil The staff is friendly and well trained. PleAsant experience and very nice waiting area. I am unhappy with the quality of the car though. At 37k miles just out of warranty the car needs new brake pads, alignment, new battery and windshield cracked while parked. My 4Runner was far more durable. More

New drive belts put in my Toyota car As always, my experience at Toyota Carlsbad was super. Dave Ramstad is a fantastic service adviser who always keeps me in the know and makes sure I o As always, my experience at Toyota Carlsbad was super. Dave Ramstad is a fantastic service adviser who always keeps me in the know and makes sure I only get done what needs to get done. Rose at the cashier's desk is always very sweet and helpful as well. It's a bummer to get work done on the car, but they make it a good experience anyway. More

Excellent Service and Excellent Facility This is the second time I brought our Rav 4 for normal service and both times I was graciously greeted and told it would be between 60 and 90 minutes. This is the second time I brought our Rav 4 for normal service and both times I was graciously greeted and told it would be between 60 and 90 minutes. I brought some work with me and waited in the comfortable waiting area where coffee and other items are provided. I was out in a timely manner and was very pleased with the maintenance work done on our car. Great place, great service. My husband and I will always have our car serviced here! More

Have never been disappointed Visiting Toyota Carlsbad has always been a pleasant experience. From start to finish the personnel have always been friendly and helpful all with a sm Visiting Toyota Carlsbad has always been a pleasant experience. From start to finish the personnel have always been friendly and helpful all with a smile on their faces. On this trip Gold stars to S Guerrero, Guadalupe, O Menker and the personnel at the rental desk. They do a great job of keeping you informed and have never had to make a return trip because of poor quality work. More

Toyota Carlsbad service Every person that I came into contact with was professional, courteous, and helpfu, from the service adviser to the gentleman at the coffee bar. Amaz Every person that I came into contact with was professional, courteous, and helpfu, from the service adviser to the gentleman at the coffee bar. Amazing! More

Everyone here is amazing This is the only department I allow to service my vehicle. I travel 41 miles one way to bring my car in. I’ve bought 4 cars from here This is the only department I allow to service my vehicle. I travel 41 miles one way to bring my car in. I’ve bought 4 cars from here More

Great work Cody was great keeping me informed through the whole process tech did a very good job with the diagnosis thought it was pretty pricey though for the a Cody was great keeping me informed through the whole process tech did a very good job with the diagnosis thought it was pretty pricey though for the amount of work involved. More

Friendly and helpful Sal was super friendly and helpful, great conversation while he filled out the service request. Rosa at the front desk was friendly as well, helping m Sal was super friendly and helpful, great conversation while he filled out the service request. Rosa at the front desk was friendly as well, helping me when I picked up my car. Service was speedy and they even threw in a complimentary car wash! More

Repair Rose, the customer service rep that processed my paperwork was very friendly and very helpful. I was happy to be able to use a coupon this time as I Rose, the customer service rep that processed my paperwork was very friendly and very helpful. I was happy to be able to use a coupon this time as I was not allowed previously as this service was an unplanned, additional ecpense. More