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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
1,183 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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1,183 Reviews of Toyota Carlsbad Parts & Service

May 13, 2026

James Brady was efficient and informative, giving advance notice of additional maintenance needed. Despite this, finished ahead of time. More

by jessiebatterton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Brady
May 14, 2026 -

Toyota Carlsbad Parts & Service responded

Jessie, We're happy to see that services were completed earlier than expected and James provided you with quality service. We hope that your vehicle is treating you well and we look forward to providing you with a 5-star experience at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 13, 2026

Please promote Kimberly for her professional customer service and sincere support for the customer questions and vehicle services needed. More

by emjcurley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
May 13, 2026 -

Toyota Carlsbad Parts & Service responded

Kimberly is a great asset to us here and it's no surprise that she provides you with the best service possible. We can't wait to share this with her and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 12, 2026

Great customer service, thank you. It's nice that Toyota dealers work together. It was easy and there are great greeting cards to choose from in the waiting area! More

by lmsmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
May 13, 2026 -

Toyota Carlsbad Parts & Service responded

It's our pleasure! Thank you for choosing us here for your Toyota needs. Until next time! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 11, 2026

My Service Rep Kevin listens and hears me! He does what it takes to get me in and out of the service area. He is proficient and gets it done. More

by Lindaknapp2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris - Mechanic
May 12, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Linda, Kevin is awesome and it's no surprise that he always takes great care of you. We can't wait to share this with him and we can't wait to continue to assist with all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 10, 2026

Service was very good. My agent Kimberly was super helpful in addressing a question about my bill. I get my car serviced there regularly and they have always been great. More

by jeneequa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Robinson
May 11, 2026 -

Toyota Carlsbad Parts & Service responded

We're happy to see that you receive the quality service that you deserve here. We hope that your Toyota is treating you well and we can't wait to see you at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 09, 2026

I got my oil changed and tires rotated and everyone was great. Have been getting my car serviced for seven years and never had a problem More

by Schmoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
May 11, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks so much for your loyalty to us here! We are lucky to have you as a valued customer and we can't wait to work together for another 7+ years! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 08, 2026

Ivan was a great ice breaker as well including the welcoming party. Then Ken killed it for me! Took in my information @10am, then seemed like he fast tracked my car into service! Got my car back by More

by resortlifestylebuilders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
May 11, 2026 -

Toyota Carlsbad Parts & Service responded

We're here to help and are happy to see that our team got you in and out in a timely manner. Thanks for stopping by and thanks for this 5-star review. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 08, 2026

Best service department anywhere! ! We take our Rav4, Prius and Tundra for any service needs There are three other service departments closer to where I live but Toyota Carlsbad sets More

by philharmonic50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
May 11, 2026 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your loyalty to us here! We're incredibly lucky to have you as a valued customer and we look forward to continuing to work together for years to come! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 08, 2026

Anita at Toyota Carlsbad provided excellent service during my recent visit. She was friendly, professional, and made the whole process smooth and easy. She helped coordinate my oil change and Rav4 part More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita
May 11, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Sandra, Anita's a great asset to us here and it's no surprise to see she took great care of you and your RAV4. We appreciate you choosing us here at Toyota Carlsbad and we look forward to continuing to assist with all of your future vehicle needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

May 08, 2026

I was very happy with my service. Jenifer was knowledgable and very helpful. I will definately be back for future service! More

by ebadillo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenifer Baray
May 11, 2026 -

Toyota Carlsbad Parts & Service responded

We're happy to see you received 5-star service from Jenifer and we can't wait to see you again at your next visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

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