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Toyota Carlsbad Parts & Service
Carlsbad, CA
923 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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923 Reviews of Toyota Carlsbad Parts & Service
November 27, 2018
5000 mi check Was told needed a new tire due to 2 nails in tire. Took car to discount tire they found 1 nail and they easily repaired tire without a charge. Total s Was told needed a new tire due to 2 nails in tire. Took car to discount tire they found 1 nail and they easily repaired tire without a charge. Total scam at Toyota Carlsbad. They wanted me to purchase a new tire and it wasn’t needed! More
by ShelleyA
Employees Worked With
Amber Morris
November 22, 2018
Excellent service! I really love this Toyota service Center in Carlsbad. They are fast and efficient, and all of the staff are SO kind and helpful. They have a beautiful I really love this Toyota service Center in Carlsbad. They are fast and efficient, and all of the staff are SO kind and helpful. They have a beautiful waiting area with coffee and snacks and WIFi and really keep the flow of clients organised. My service advisor Jesus explained well what was assessed and recommendations suggested. Prices are fair and work is well itemised on the invoice. It’s very easy to make an appointment online, too, I look forward to my next service appointment at Toyota Carlsbad! More
by Susan
Employees Worked With
Jesus
November 21, 2018
Quick and Easy I took my Camry in for its 10,000 mile service. They expected me, told me how long it would take, and gave me a ride home. It took as long as they s I took my Camry in for its 10,000 mile service. They expected me, told me how long it would take, and gave me a ride home. It took as long as they said it would and they called to let me know it was done. And the total cost was $0! Sweet. More
by Skydancer
Employees Worked With
Jesus Farias
November 15, 2018
Long- time customer I’m beginning service for a second Toyota, a 2015 Camry, after having had service for a 2008 Highlander.The service in Carlsbad has always been courte I’m beginning service for a second Toyota, a 2015 Camry, after having had service for a 2008 Highlander.The service in Carlsbad has always been courteous, competent, efficient and pro-active concerning the ongoing care for the car and future recommendations. Very happy! More
by Camille
Employees Worked With
Kimberly Robinson
November 07, 2018
Service appointments are phenomenal! I have been a customer at Toyota Carlsbad for several years & have NEVER been disappointed! Just got home from having my regular maintenance & am alwa I have been a customer at Toyota Carlsbad for several years & have NEVER been disappointed! Just got home from having my regular maintenance & am always wowed by the experience! From the moment I arrive for my appointment until I drive out of the service dept lot, the service is top notch! Special thanks to Jennifer Baray, Guadalupe, the cashier & car retriever! And of course the service dept itself for keeping my car in top notch condition! And Toyota Carlsbad, thank you for your hiring strategy! ???? More
by Cathybilly
Employees Worked With
Jennifer Baray
October 30, 2018
Very courteous and respectful. I needed the service crew to look over my vehicle thoroughly, as this was the last bumper to bumper service inspection. James Brady listened to my req I needed the service crew to look over my vehicle thoroughly, as this was the last bumper to bumper service inspection. James Brady listened to my requests and was very respectful. He said they checked it out top to bottom. Thank you James for your customer service. More
by A Peterson
Employees Worked With
James Brady
October 24, 2018
Great experience. Took my truck in for routine service. Was greeted and then spoke to the service advisor. They got me in and out really quickly. The gal at the checkou Took my truck in for routine service. Was greeted and then spoke to the service advisor. They got me in and out really quickly. The gal at the checkout desk Jacky was super helpful and nice. She helped all my questions I had about my service. I will be coming back here for my next service. More
by Fernando.23
Employees Worked With
Jacky Gomez
October 20, 2018
Excellent service Loved the service with Rich today. Always makes service smooth and simple. Always friendly and detail got the car looking amazing. Thanks y’all. Will Loved the service with Rich today. Always makes service smooth and simple. Always friendly and detail got the car looking amazing. Thanks y’all. Will bring here again. More
by KatNikiNuns
Employees Worked With
Richard Wood
October 19, 2018
Awesome Service Richard Wood in the service department is awesome and truly knows the meaning of customer service. I have requested him twice now when taking my cars Richard Wood in the service department is awesome and truly knows the meaning of customer service. I have requested him twice now when taking my cars in for service. Never seems to have a bad day and makes me feel like I’m the only person who matters. Too bad more don’t take his positive approach. They could learn something from Richard. More
by Jhollie
Employees Worked With
Richard Wood
October 13, 2018
Good and friendly service as always It’s always nice to work with Toyota and they really take care of you. Our car was in service longer than expected because we had to wait for parts so It’s always nice to work with Toyota and they really take care of you. Our car was in service longer than expected because we had to wait for parts so they provided a rental for us until we got our car back. More
by Candy
Employees Worked With
Amber Morris
