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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
923 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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923 Reviews of Toyota Carlsbad Parts & Service

September 20, 2018

110K-mile service done well Kevin Laird was a great service rep! I waited in the lounge and the car was ready after a couple of hours as expected. And he kindly advised me as t More

by Prius Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Laird
Oct 11, 2018 -

Toyota Carlsbad Parts & Service responded

We pride ourselves on being friendly and relaxed glad to hear Kevin made you feel no pressure as it should be! Thank you for your review and feedback -Toyota Carlsbad CR Team wecare@toyotacarlsbad.com

September 19, 2018

Rear seat belt issues & trunk lid Rear middle seat belt buzzes when someone is sitting there, with no one else on back seat left or right of middle one, also trunk lid misaligned More

by Tocayo56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isabel, Will
September 12, 2018

Quick, efficient and friendly I lease a car from Toyota of Carlsbad. I went in for my first covered service yesterday and was out in about 25 minutes. I couldn’t believe it! Having More

by Jdempsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guadalupe , Amber Morris
September 01, 2018

Fast and Professional No pressure or upsell. Brought my car in for scheduled service. Was greeted by nice people, uesd Toyota's Wi-Fi and my laptop while I waited in the More

by Rusty Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Morris
August 30, 2018

Toyota Carlsbad With the massive volume of customers at this dealership, they are still fast, efficient and professional. We’ve been loyal customers for years. Ry More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Earhart
August 29, 2018

Service Customer service is awesome people were well trained to serve people. Perfect place to go to service my car. I will for sure recommend this dealership More

by Sienna18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Warner
August 28, 2018

Scion xB Fast service and under the estimate. Checkout was pleasant with both girls at the counter. Makes for a nice experience. Environment is clean and su More

by Tara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, cassi.
August 25, 2018

Great Advisor Alllen Marquez was very informative and friendly about the service I needed and because of that. I brought in 2 of my Tacomas to be serviced. In the s More

by Joesabate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Marquez
August 20, 2018

Great Service The service I received was friendly and prompt. I was met by friendly staff that directed me to the correct areas and answered my questions. The shutt More

by Sd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Earhart & James the shuttle driver
August 15, 2018

Professional and Knowledgeable From the service rep to the checkout I was met with people that gave positive representation of the dealership and themselves I would not have a pr More

by maynard42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Farias
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