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Toyota Carlsbad

Carlsbad, CA

3.2
789 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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789 Reviews of Toyota Carlsbad

May 02, 2017

Excellent service! Superior service once again. I love coming to this dealership for service. Everyone is always super friendly and seem very knowledgable on the subject More

by JudgeJudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim
May 04, 2017 -

Toyota Carlsbad responded

You are so welcome! And thank you for returning to us for all of your service needs! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 01, 2017

Repair Great service and they got me in and out within the time line they provided me. From the service advisor to the service in the waiting room was great. More

by Dalesna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Carroll
May 01, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your kind words! It's great to hear your experience was fast and efficient! We appreciate you choosing us! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 01, 2017

Great car buying experience The sales and financing staff were very professional very expedient handled everything in an efficient manner I was very pleased. I was in a hurry whe More

by Dumpbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff and Nikkie
May 01, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for sharing your experience with us! Glad we got you in and out! :) Enjoy our new ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

April 30, 2017

Great experience Toyota Carlsbad made leasing my car a great experience from beginning to end. I felt no pressure as I looked at my options. Once I decided I wanted a More

by KT456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnie, James, Bob, Scott
May 01, 2017 -

Toyota Carlsbad responded

Yay! I'm so pleased to hear how happy you are!! Leasing is a great option! We have many options here at Toyota Carlsbad. Something for everyone! Thank you for choosing us and for sharing your experience! Enjoy your new Camry! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

April 29, 2017

Easy no stress purchasing We purchased a new 2017 Prius V this afternoon at Toyota Carlsbad. We sought out Alex Ordonez the Fleet Manager primarily because this was our second More

by Dave G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ordonez
May 01, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you for your loyalty to Alex! I'm pleased to hear he worked out a deal that works just right for you! I will be sure to share your kind words with Alex and our management team today! Enjoy your new Prius V! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

April 28, 2017

Went in for service Excellent care and service. Sometimes the wait can be a while but they do try and get you in and out as soon as possible. More

by abao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
May 01, 2017 -

Toyota Carlsbad responded

Thank you so much for your review! We do apologize for the extended wait time. Our certified Toyota Technicians ensure your vehicle is fixed correctly the first time. We don't want to rush when it comes to safety! Thank you for your understanding. We appreciate you choosing Toyota Carlsbad to service your vehicle. Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

April 28, 2017

Toyota: Satisfied Customer My husband and I have purchased three cars from Toyota Carlsbad, and we are so very pleased with the service we have received over the years. When you More

by Mr. & Mrs. Stillman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lehman
May 01, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you for your loyalty! We appreciate your kind words! I will share your review with our team today. Thanks again for choosing Toyota Carlsbad! :) Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

April 26, 2017

I did that on the previous page. I just wrote this out on a prior page. Elfin was awesome! He updated me on my car after the service was completed. He reviewed the plan going forward. More

by Rosemary Brinig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elfin was awesome! He reported the condition of my car after the service was done. He offered helpful suggestions on the care of my car until the next appointment.
Apr 27, 2017 -

Toyota Carlsbad responded

Hi, there!! We are happy to have you! Welcome to Carlsbad! Thank you so much for your kind review! I am pleased to hear your first experience was an exceptional one! See you in about 5K! Thank you! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

April 26, 2017

Always great service! From the minute you drive into the service area, the employees take excellent care of you, consistently excellent service. I feel very comfortable de More

by ChiTownGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James in Service
Apr 27, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your review on your service visit! We are pleased to hear you were comfortable and happy! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

April 25, 2017

Great service I've been coming to this Toyota service center a while. From the begging I've been having Keziah for my service advisor and she is great , friendly, More

by Satomaho77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keziah
Apr 26, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your loyalty to Keziah and Toyota Carlsbad! It is our pleasure to service your vehicle! I will share your kind review with Keziah and team today! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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