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Toyota Carlsbad

Carlsbad, CA

4.6
833 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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833 Reviews of Toyota Carlsbad

June 09, 2017

Another great car buying experience I highly recommend this location for two important reasons. First reason is for their friendliness of their employees who greet and offer to help rig More

by Yambri1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Suarez
Jun 13, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for leaving us such a kind review! Martin is definitely a go getter!! You are right about that! I'm thrilled to hear your experience was truly exceptional! Enjoy your new ride! Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 08, 2017

My regular services I keep my car serviced at this facility for the overall great service!!! The staff here in Carlsbad knows what customer service means. Excellent work! More

by Uber Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Marquez
Jun 08, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your kind words and continued service! We are happy to be your go to Service Department! Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 02, 2017

Truly Exceptional Friendly people and fast service! Addressed my concerns with no problem and will be back again. They also have free wifi, which is always a plus. More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efren Rios, Sarai Vargas
Jun 05, 2017 -

Toyota Carlsbad responded

Thank you for servicing your vehicle with us! It's great to hear about your experience! We appreciate your feedback. Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 31, 2017

Fleet sales made it easy Used Costco to order my new truck and was impressed as to how effortless Fleet Sales made it happen. I'm looking forward to the same service when I b More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Curry
Jun 02, 2017 -

Toyota Carlsbad responded

Hi, there! Isn't the Costco program great! Congratulations on your new truck! Come say hi when you're in town for service! Have a great day! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 31, 2017

Went through fleet sales. They made it a breeze We went in first time and it was a horrible experience with a new salesman that had obvious lack of experience and his communication was poor due to c More

by Debbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex niki Patrick susan
Jun 02, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your feedback. We sincerely appreciate you giving us a second chance. I would like to gather some more information from you regarding your first visit here. Please contact me directly. Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 31, 2017

Great service The service was quick. Everyone was extremely nice and communicated well. They also have me a car wash voucher. The voucher is for a cheap car wash. P More

by Gordon22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
May 31, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you for your feedback. I'm happy you are satisfied with your service visit. While the car wash voucher may be for an inexpensive wash, the quality is great! Please feel free to contact me if you have any questions. Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 30, 2017

Awesome Great service from the salesman& dealership in general. Finance was very helpful with offers of extended warranty contract and very fast service.The t More

by Brian Dixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Octavias,Angie
May 31, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you for your kind review! Congratulations on your new vehicle! Please contact us if you have any questions! Enjoy, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 30, 2017

It was very positive Omar Curry was very knowledgeable and helpful! He was very patient and efficient. He compared different trims and different financing options. He hand More

by Tanya60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David and Tim
May 31, 2017 -

Toyota Carlsbad responded

Hi! Thank you for sharing your experience with Omar Curry! He is one of the best we have here on our team! Enjoy your new vehicle! Please let us know if you have any questions. :) Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 29, 2017

Amazing dealership ! I was able to refinance a 2016 Scion IA and was able to get a 2018 CHR, total upgrade and the process was super fast! They even informed me about warr More

by Mendo132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Suarez, Mandi
May 31, 2017 -

Toyota Carlsbad responded

Hi, there! That is so awesome!!! Saving money really makes my day, I'm sure you are over the moon with your savings and money back!! Thank you so much for sharing your experience with Martin and Madi! Let us know you like the CHR!! We would love to hear some feedback! Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 26, 2017

So happy with our purchase! Moe was so helpful and took so much time in explaining to us how to use the vehicle, what was so great about it, and helped us make a great decision. More

by Ashleyurios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe
May 31, 2017 -

Toyota Carlsbad responded

Hi, there! Congratulations on your new Rav4!! Thank you for sharing your experience with Moe! I'm so pleased to hear how confident you were in your decision! Enjoy your new ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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