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Toyota Carlsbad

Carlsbad, CA

3.2
789 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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789 Reviews of Toyota Carlsbad

March 15, 2017

Quality Dealership I've always heard great things about Toyota Carlsbad in the community! Awesome people who really believe in Toyota cars! They really listen to what yo More

by Sam.gutie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe and Cesar
Mar 16, 2017 -

Toyota Carlsbad responded

Hi, there! All of the great things you have heard are all true!! Welcome to our Toyota Carlsbad family! We are here for you and you are most welcome! Enjoy your new ride!! Be sure to send us some photos! Congrats! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 14, 2017

15K service on 4Runner Friendly. Great waiting area! Decent merchandise choice. Serice Writer KJ real friendly and knowledgeable.. Like the coupon for off site car wash., mo More

by CBAD 4RUnNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service writer KJ
Mar 14, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you for the kind review! We appreciate the feedback on our wash coupon! :) Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 13, 2017

Brakes I wish it was not so expensive. However, I like the service/parts personnel at Toyota Carlsbad. I was disappointed they would not price match the Kea More

by Yeahbrazzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chien and Warren (phone)
Mar 13, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your feedback. We appreciate your kind words and willingness to return to our Service Center. Please feel free to contact me directly to discuss pricing in detail. Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 12, 2017

Good place to go to Toyota Carlsbad has service. The service doesn't take much time to finish. I am satisfied with everything they did with my time and car. More

by Raja&chandra
Recommend Dealer
Yes
Employees Worked With
James Brady
Mar 13, 2017 -

Toyota Carlsbad responded

Hi, there! It's great to hear about your visit to our Service department! We know your time is valuable and will always work hard to get you back on the road sooner than later! Thank you for your review! Have a great week. Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 11, 2017

Pleasant and timely Always a smooth visit everyone is helpful. Convenient place when I need a quick fix up. Pet friendly! There's a mall close by to wait at or a nice lou More

by Dcampos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 13, 2017 -

Toyota Carlsbad responded

Hi, there! Yes, we love fur friends!! No need to leave them at home when visiting us! We have water and treats for your pets too! It's great to hear your feedback and we look forward to seeing you again in about 5K! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 11, 2017

Good service department The staff in service department are always friendly even on a busy day. The quality of service techs is great. Car gets serviced to good quality. More

by Multicar owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 13, 2017 -

Toyota Carlsbad responded

Hi, there! Quality is key here at Toyota Carlsbad. All of our Serice Techs are Toyota trained and certified so rest assured, you are receiving top of the line maintenance from our team! Thank you so much for choosing Toyota Carlsbad! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 10, 2017

Amazing Experience! I am so happy with Toyota Carlsbad! I came in with intentions to trade in my previous car and upgrade to a used Corolla. I met with Charleston and he More

by Gbreezy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charleston McGhee
Mar 10, 2017 -

Toyota Carlsbad responded

Congratulations on your new 2017 Corolla!! We are pretty good at making the impossible possible here at Toyota Carlsbad! The biggest compliment you can give to Charleston is a recommendation! Thank you! Be sure to send us some photos of you and your new ride! We'd love to celebrate with you! Have a beautiful weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 08, 2017

Came in for 10k Great work from Molly and Team. Fast process got a ride to work and got a call when vehicle was ready. Thank you. Ive been servicing my trucks a toy More

by CruzL08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly
Mar 08, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you for your loyalty! It's great to hear about your experience with Molly and our service team! See you again in about 5K! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 08, 2017

Great service Sam! Sam Khoury was amazing! It was a busy Saturday and even though we had a long wait he kept checking on us and updating us. He made us feel important an More

by Cathy Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Khoury
Mar 10, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for sharing your experience with us! It's great to hear even when busy Sam did his diligence to ensure you were taken care of! I'm so happy to hear your daughter's purchase went smoothly! That's the goal here at Toyota Carlsbad! :) Be sure to send us in some photos! Sam and team thank you for choosing Toyota Carlsbad! Have a beautiful weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 08, 2017

Great service with care to the client! Tiffany in the Service Department helped us and was so sympathetic! She got our Prius right into the service area and we had a quick response. The wai More

by Mary Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany
Mar 10, 2017 -

Toyota Carlsbad responded

Hi, there! You came to the right place for service and comfort! We want to feel right at home when you come in for service and sounds like Tiffany ensured that with you! :) Thank you so much for sharing your visit with us. Feel free to ask for Tiffany on your next service. I know she will be more than happy to be your go-to-girl!! Have a beautiful weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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