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Toyota Carlsbad

Carlsbad, CA

3.2
789 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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789 Reviews of Toyota Carlsbad

December 28, 2016

Great service! Fast, friendly service. Can't beat the free coffee and wifi either. Makes the experience easy and stress free. I old my family and friends about my More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All are great!, Ruben Avila
Dec 30, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you for your review! It's great to hear you enjoy our coffee and Wi-fi! We want your experience to be just as you described, easy and stress-free! We appreciate your loyalty! Have a very Happy New Year! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

December 24, 2016

Excellent customer service ,Jason was extremely knowledgeable And went over and above to maky the whole process very easy and I drove away in my new Rav4. V More

by Nana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Mancini
Dec 26, 2016 -

Toyota Carlsbad responded

Hi, there! Congratulations on your new RAV4! Thank you for sharing your experience with Jason! I will be sure to share you review with him today! Enjoy your new ride! Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

December 24, 2016

Very caring and thorough Frank was very friendly and caring throughout the leasing process and Mandi in Finance went through all the paperwork very thoroughly. Toyota Carlsbad More

by Aron Okamoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Dec 26, 2016 -

Toyota Carlsbad responded

Hi, there! I think we have a pretty amazing team here too!! Thank you so much for choosing Toyota Carlsbad! I will share your kind words with Frank and Mandi! Congratulations on your new ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

December 24, 2016

Exceptional quality! We we like to express our heartfelt gratitude to the following Exceptional quality individuals who made our Highlander purchase yesterday absolutely s More

by Croth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Mendelson, Duff Joy, Tim and David Corona
Dec 26, 2016 -

Toyota Carlsbad responded

Hello, Mr. and Mrs. Roth! Thank you so much for your letter of appreciation! You have described exactly what Toyota Carlsbad is all about! Congratulations on your new Highlander! I know you will enjoy it! Thank you for choosing Toyota Carlsbad! I will share your review with our team today! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

December 20, 2016

Good service Long wait but it was busy time. Sal was helpful and knowledgeable. I neec my car alarm and rear defrost looked at. I did not have time today so I will More

by Katmac8
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal
Dec 26, 2016 -

Toyota Carlsbad responded

Hi, there! Sorry about the extended wait time! We are more than happy to assist you with your alarm and rear defrost! Just give us a call at (760) 585-4451 and book your appointment with Sal! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

December 19, 2016

Friendly, competent and efficient I was very impressed with the service provided by Dave Ramstad. He arranged for my car carpet replacement is a very timely and efficient manner. Than More

by AK47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ramstad
Dec 20, 2016 -

Toyota Carlsbad responded

Hi, there! You are so very welcome! And thank you for giving Dave Ramstad a shout-out! We do love to hear about your visits here at Toyota Carlsbad! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

December 14, 2016

rat car! 'm very satisfired with the service advsor[Corrina] and the tech who inspected our new prius after a 'rat' and it's nest was found on top of the engi More

by richard123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corinna
Dec 15, 2016 -

Toyota Carlsbad responded

Oh, no!!! A rat!! Those sneaky little things! ;) It's great to hear Corinna took care of you and your warranty! It's our pleasure to assist you and keep those pests away! See you in about 5,000 miles! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

December 10, 2016

2017 Toyota Tacoma TRD Off Road I purchased a 2017 Tacoma TRD off road from Bob B recently and having nothing but positive words to say about him. He was very informative and super More

by YodaEd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob B, Monica
Dec 15, 2016 -

Toyota Carlsbad responded

Hi, Ed! Congratulations on your new Tacoma TRD! How exciting!! Thank you so much for sharing your experience with Bob B and Monica! They are just two of our Fleet Rockstars on our team! I know Bob will be more than happy to assist your wife when she is ready to come and get her Prius! Thank you so much! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

December 09, 2016

The Service center provide friendly excellent service I told my wife when I got home how I'm always impress with everyone in the service center.I waited while my car was serviced so I had time to observe More

by cardiffJim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin (new guy just 3rd day)
Dec 13, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for sharing your experience with us! We love hearing about your guest's visits with us! I have shared your review with our service department! Thank you! We look forward to assisting you with all of your services needs to come!! Enjoy your week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

December 08, 2016

Pleasant, courteous, helpful, caring From star to finish this Toyota dealership service center was the best. From making the appointment, the drop-off, the shuttle, the pick/up--everythin More

by Bill4749
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chief Huynh and Ryan
Dec 09, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you for sharing your experience with our service department! We love hearing feedback! It's so great to hear you took advantage of our shuttle service! Isn't it a great option to have!? Enjoy your weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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