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Toyota Certified at Capital Plaza

Landover Hills, MD

Overview
Reviews
4.7
243 Reviews
Call Dealership (301) 750-7514

6100 Annapolis Road

Landover Hills, MD

20784

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Showing 243 reviews

June 21, 2025

Smooth pickup and drop off process for service, courteous employees, not pushy about non-essential repairs More

by kendalynnm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac, Rose Bayat
Report | Print
June 20, 2025

Overall customer service was excellent! I would recommend others to shop at this location. A+ rating for the salesmen. More

by dmthomas52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Idris, Ramesh, Rose Bayat
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June 20, 2025

Capital plaza Toyota has been very easy to work with. They let me know exactly what is going off my vehicle keep me informed as to anything new they find and are always very good about letting me know wh More

by darrellmatics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Report | Print
Jun 22, 2025 -

Toyota Certified at Capital Plaza responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2025

They are always well organized and very convenient. The waiting area is always clean and I am never there for a long time! More

by Ladon_horton96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac, Rose Bayat
Report | Print
Jun 21, 2025 -

Toyota Certified at Capital Plaza responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

June 17, 2025

They are friendly and stepped up to the service what customer needs. Keith is very good in customer service, I am satisfied with the service they have provided. I have given them top notch service provi More

by Aissac01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
June 10, 2025

Great customer service. Good service for repairs and maintenances. Overall good. Parts department is great. More

by mlgonsalv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Recommend Francis Gomez, service management , Rose Bayat
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Jun 11, 2025 -

Toyota Certified at Capital Plaza responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2025

Everyone was very courteous. I walked around the car lot get some exercise in sun. Talk with a few people inside the employees all in all had a great experience the weather was n More

by lists04sigma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Jun 11, 2025 -

Toyota Certified at Capital Plaza responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 08, 2025

Performed maintenance on my vehicle and good never reset the notifications. Not sure what else wasn't done. More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge
Report | Print
Jun 11, 2025 -

Toyota Certified at Capital Plaza responded

Please allow me to apologize that we did not reset the maintenance light during your recent visit and we have put doubt in your mind about the work performed. I completely understand your concern and would like to work with you to make this right. Please send your contact information to rbayat@toyotacapitalplaza.com. I look forward to working with you Rose Bayat, General Manager rbayat@toyotacapitalplaza.com

June 04, 2025

Great service. Always keeping to time as promised. My car is well taken care of. Oscar has been very consistent in ensuring l get enough info about what’s going on More

by ladeboss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar, Rose Bayat
Report | Print
Jun 08, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2025

Best service anyone can get, got the tire replaced & wheels repaired 10/10 will do it again More

by jorgeherrera2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge H, Rose Bayat
Report | Print
May 31, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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