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Toyota Certified at Capital Plaza

Landover Hills, MD

Overview
Reviews
4.7
305 Reviews
Call Dealership (301) 750-7514

6100 Annapolis Road

Landover Hills, MD

20784

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Showing 305 reviews

December 06, 2025

Jorge was very kind and made the process easy. Gave great customer service!!! Thank you More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Herrera
Report | Print
December 05, 2025

Be straight forward with your words 1. Vehicle will be finish at! 2. It will cost —— Stop 🛑 scaming More

by kennise1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rose Bayat
Report | Print
Dec 05, 2025 -

kennise1 responded

What isn’t service number one? Why aren’t you hiring more people? Why why do you don’t care about your customer? Hot tea & donuts will be magnificent while waiting early in the mornings

Dec 05, 2025 -

kennise1 responded

Treat customers as number one!

Dec 05, 2025 -

kennise1 responded

Honestly your business doesn’t care! It’s all about money! I bet one hundred dollars my bill is over inflated

Dec 05, 2025 -

kennise1 responded

Everyone stealing money

November 22, 2025

Very good service and good customer service and convenient location would recommend to family and friend More

by Nelsoncueva89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaasic
Report | Print
Nov 24, 2025 -

Toyota Certified at Capital Plaza responded

Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 17, 2025

Very prompt. and the waite time was ok ..I was satisfied for the serviced rendered More

by Adeola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Nov 19, 2025 -

Toyota Certified at Capital Plaza responded

Hi Adeola, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 16, 2025

Great service Great service Communication Communication Help Nice Great Good My advice Isaac was very helpful More

by Sifa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac , Rose Bayat
Report | Print
Nov 18, 2025 -

Toyota Certified at Capital Plaza responded

Sifa, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

November 14, 2025

Oscar was very very helpful, his service was the best. I really appreciate him, Oscar was nice very patient very understanding and he was always there for us when we needed it providing uber to take me an More

by Boselo2006a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Nov 15, 2025 -

Toyota Certified at Capital Plaza responded

Hi, thank you for sharing your positive experience with Oscar! Our team takes pride in providing excellent service. We look forward to serving you again in the future.

November 09, 2025

They had the vehicle we wanted. After driving 2 1/2 hrs with payment in hand, it took over 3 hours to complete the transaction. That was frustrating! More

by gravelhill1986
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ramesh Deonarain , Sam Ale, Crystal Johnson, Rose Bayat
Report | Print
Nov 11, 2025 -

Toyota Certified at Capital Plaza responded

Please allow me to apologize for the amount of time it took to complete your transaction. Please know that we will use your feedback to improve. If you would like to discuss this further, please don't hesitate to reach out to me. Rose Bayat, General Manager rbayat@group1auto.com

November 09, 2025

Welcoming and good customer services. They have a great communication skills with their customers. Great More

by ngongwe1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Report | Print
Nov 12, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2025

Mr. Yates provided thorough and fair explanation of services. I recieved a video of my service with explanation from my mechanic. It was great More

by bennett.mts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Yates
Report | Print
Nov 05, 2025 -

Toyota Certified at Capital Plaza responded

Hi, thank you for your kind review; we are happy to pass along your comments to Yates here at Toyota Certified at Capital Plaza! Thank you again, and have a fantastic day!

October 30, 2025

Service is always professional — courteous, on-time, and ever ready to explain, answer my questions work with me in keeping to what I can afford. More

by brigette.rouson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Report | Print
Oct 31, 2025 -

Toyota Certified at Capital Plaza responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota Certified at Capital Plaza. If you have any further questions, please don't hesitate to reach out!

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