I brought my Camry here for a simple routine oil change. Had no idea what I was getting myself into. Once the work was completed, drove off and went on my Mary way. About a day later the oil light comes on, and later I realize there a big oil spot on the ground where my car was parked. Low and behold, I was driving around with no oil in the engine. The mechanic caused some damage that caused my oil to leak out. So I had the car towed back up to toyota. They told me that the mechanic nicked the O-ring around the filter, and caused the oil to leak out. Well, here's the major problem for those who may not understand what just happened. Anytime your engine runs over (3) minutes without oil in it, it causes severe engine damage. So, the engine needs to be replaced. Because this kind of problem won't show up right away. But make no mistake about it, your engine will fail down the road. Could be a month, 6 months, or so. But it will fail. Toyota is fully aware of this. Let me tell you what these immoral individuals did. As I stated I had my car towed back here. So they hurried up and changed the oil and filter, and the away the old filter that I asked them to hold on to, and let me take a look at it. (Significance) that oil filter will tell you if there was any damage caused when the engine runs without oil. If you take a look inside of the old filter, and if it has metal shavings inside, then that's your proof that your engine is screwed. They are fully aware of this. So when I brought it to their attention, their attitudes was so bad, that basically they were telling me in so many words that we don't care if our mechanic damage your engine, and caused the oil to leak out. If it happens, its under warranty let them fix it. Folks that is so unfair and just criminally wrong to treat a customer like this. I have purchased three cars from Toyota. Never AGAIN!!!!!! For me to invest in a twenty thousand dollar vehicle only to have toyota mechanics damage my engine, and then basically tell me WE DONT CARE Is terrible. I will never bring my car back here again for anything, and would not recomend anyone else to either!!!! The manager is immoral and untrustworthy to say the least.