
Toyota Certified at Capital Plaza
Landover Hills, MD
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The service person, Oscar was very professional. Before leaving Oscar came to my car and showed me about eco, normal and sport. No one has ever explained this to me. It was very informative and help Before leaving Oscar came to my car and showed me about eco, normal and sport. No one has ever explained this to me. It was very informative and helpful to me. After Oscar explained the modes, I tried doing what he told me on the way home and it worked. I was very happy about this. Oscar has a good personality and I believe he is a people person I hope I said his name correctly. More
I can't write about the entire dealership, but Mr. Keith in Customer services is the best Ambassador for this Dealership. He is Professional, has product knowledge, very courteous, very polished and P Keith in Customer services is the best Ambassador for this Dealership. He is Professional, has product knowledge, very courteous, very polished and POLITE. I am going to buy my WIFE a new Toyota Suv because of his Customer service skills. More
I scheduled a time for servicing and was immediately taken care of . They will inspect car with pictures sent via text . You can approve or not to recommend repairs with price included. Awesome service taken care of . They will inspect car with pictures sent via text . You can approve or not to recommend repairs with price included. Awesome service and wait time was sufficient. In my case 2 hours .I will take my car here from now on More
Direct and candid. Advised regarding the issues and provided options to resolve. Provided options for resolution outside of Capital Plaza Toyotas capabilities. Provided Advised regarding the issues and provided options to resolve. Provided options for resolution outside of Capital Plaza Toyotas capabilities. Provided costs accordingly so that I could make informed decisions. Delivered within proposed timeframe. More