Toyota Cleveland Heights

Helyne Lloyd was great at helping to get a prompt service app for my safety issues on my new Avalon .. service app for my safety issues on my new Avalon .. More

My elderly aunt took her Corolla in for a no start. Luckily it was just the battery. She was "helped" by a pushy rude service advisor named Faye. After telling her she needs a battery she attempts to u Luckily it was just the battery. She was "helped" by a pushy rude service advisor named Faye. After telling her she needs a battery she attempts to upsell her a throttle cleaning service for $150! Cleaning the throttle on a 2015 Corolla takes approx one minute and on that model should be included with the battery install. It's a shame when pushy advisors take advantage of people they think don't know any better just to pad their own paycheck. More

I have never purchased a new car before. Pat made the process simple and accessible. I feel very confident in my purchase and love my new car! Will definitely return and recommend to others! Pat made the process simple and accessible. I feel very confident in my purchase and love my new car! Will definitely return and recommend to others!! More

Toyota Motor Cars on Mayfield has been wonderful. They do everything that they can to offer the Very Best Service. I truly appreciate their personal kindness and concern. I never had a car Dealershi They do everything that they can to offer the Very Best Service. I truly appreciate their personal kindness and concern. I never had a car Dealership to send Birthday greetings or constant reminders to get my car checked out for maintenance prevention. It is my pleasure to rate an A+ to Dave M., Tony M. and others who work in the office. More

The best dealership I’ve ever worked with. Patricia (Pat) Marcin helped me to get a new vehicle and her commitment to excellent service was amazing! Patricia (Pat) Marcin helped me to get a new vehicle and her commitment to excellent service was amazing! More

First time buying a truck was very easy, I got exactly the truck I wanted for the best price in the area. Patricia was great to work with and made the entire process straightforward and simple. the truck I wanted for the best price in the area. Patricia was great to work with and made the entire process straightforward and simple. More

I had a great experience at the Motorcars Toyota! Sierra was helping me and she was very friendly, efficient and got me in and out in no time. I would definitely recommend Sierra as a service advisor Sierra was helping me and she was very friendly, efficient and got me in and out in no time. I would definitely recommend Sierra as a service advisor and this location as my go to service center. More

Wonderful service center for Toyota automobiles. Will buy another Toyota next time not only because it’s an excellent car but also because their personnel in their service centers are highly traine Will buy another Toyota next time not only because it’s an excellent car but also because their personnel in their service centers are highly trained. More

If I could give this place zero stars, I absolutely would. The service was terrible, the management was terrible, no one communicated.they made assumptions based off of appearances and not actual infor would. The service was terrible, the management was terrible, no one communicated.they made assumptions based off of appearances and not actual information. They told my husband he didn't qualify, even though he did meet qualifications, their words and told him they couldn't give him a car but could give him a better job then his extra part time job as a youth coach (more of a passion project) and that they could get him a car that way😡.Then the a service woman calls my husband back 2 days later because they were trying to figure out why he didn't buy a car and told us to come in. They could get him something really nice. But when we got there, they showed us these 2 terrible cars, both needed jumps, one had a flat tire, the other one needed body work and had a bullet hole in the door, and they tried to sell each of them for 7000 dollars, and told us we needed to put 2000 dollars down.I don't know about you, but that's not a really nice car to me and we've already stated that we have 2 kids, nothing about either one of these cars was safe. And when we talk to them wouldn't let us talk to management. All they did was pass the blame and say, I had nothing to do with this. I had nothing to do with that, please do not waste your time, go to another dealership. More

Love the Cle Hts Toyota dealership. Always get good customer service but today it was outstanding! TARYN KAPLAN is so helpful, knowledgeable & goes way over & above. I hope she's really Always get good customer service but today it was outstanding! TARYN KAPLAN is so helpful, knowledgeable & goes way over & above. I hope she's really appreciated because I'm sure she's one of the reasons people keep going back there! More