Toyota Cleveland Heights

Bought a new rav4 hybrid Overall, I was pleased with my salesman, Jim Donnelly. He helped my locate the vehicle I wanted. I used the TrueCar app. Jim was friendly and was able Overall, I was pleased with my salesman, Jim Donnelly. He helped my locate the vehicle I wanted. I used the TrueCar app. Jim was friendly and was able to communicate well with email. I was disappointed with Motorcars offer for my trade. They offered 500$ for my vehicle and said the Kelley blue book value was 450$. Kelley Blue was three times what Motorcars said it was. With this unfair offer I decided to keep my vehicle. Also they charged 200 dollars for Nitrogen inflation of the tires. I did not request nor want this feature. Regular air is already 70% Nitrogen. In addition, they applied a Motorcars advertisement sticker to the rear bumper of my vehicle. The adhesive of the sticker is not easily removed after pealing off the sticker. I interacted with several dealerships and chose Motorcars because they were the only dealership who had the XSE with the features I wanted. I would recommend the dealership to someone in the market for a new car if they weren’t looking to trade in, and I’d also tell them ahead of time to save themselves the 200 for the Nitrogen tire fee. More

New camry sales Ver little instruction on use. No interest in maki ng dure I understood how to use new electronics. No patience. Couldn’t make service Appointment fo Ver little instruction on use. No interest in maki ng dure I understood how to use new electronics. No patience. Couldn’t make service Appointment for scotchguard package included. Called 6 times. More

New car experience Sayed was a great salesperson to work with. He was polite, professional, and listened to what we wanted to get us exactly what we were looking for wi Sayed was a great salesperson to work with. He was polite, professional, and listened to what we wanted to get us exactly what we were looking for within our budget. This is our third new car from Motorcars Toyota. More

Excellent Service! Excellent customer service! Audrey & the team were very honest & easy to work with! Would definitely recommend them if you are looking to purchase a Excellent customer service! Audrey & the team were very honest & easy to work with! Would definitely recommend them if you are looking to purchase a new Toyota. I love my 2019 Rav4 Hybrid! More

2019 toyota rav4 xse hybrid J-Rell was excellent from day one on 4-10-19 to 4-29-19 the day I got my 2019 toyota rav4 xse hybrid J-Rell was excellent from day one on 4-10-19 to 4-29-19 the day I got my 2019 toyota rav4 xse hybrid More

Outstanding! I had a wonderful experience at Motorcars Toyota! Mario, Derek, and the entire staff were friendly, courteous, and professional! I love my Toyota 4Run I had a wonderful experience at Motorcars Toyota! Mario, Derek, and the entire staff were friendly, courteous, and professional! I love my Toyota 4Runner Night Shade Edition!!! More

"Great Experience" This is my second lease through Motorcars, and what an easy experience I had. My sales associate Stephanie Kariotakis contacted me and set up an appo This is my second lease through Motorcars, and what an easy experience I had. My sales associate Stephanie Kariotakis contacted me and set up an appointment to turn in my lease. The process was so much easier then I thought it would be. Stephanie knew what I was looking for and wasted no time finding me the perfect Highlander (Which I am So happy With). The finance department had all of my paperwork ready to go and the best part is they had an Allstate insurance rep onsite to help with the transition of my new car. Motorcars is the place to buy a new or used car. Give them a try I guarantee you wont be disappointed. More

5 out of 5 stars Motorcars was recommended by a friend and we were not disappointed. Everyone here is so easy to work with and the Manager was actively involved in mak Motorcars was recommended by a friend and we were not disappointed. Everyone here is so easy to work with and the Manager was actively involved in making sure we got what we wanted at a price we could afford. We walked away with a deal we couldn’t refuse and this has become my dealership for life! More

Above and Beyond! Stephanie Kariotakis guided me through the process of returning and leasing a new Camry. Unsure as to what I really wanted, Stephanie was very knowle Stephanie Kariotakis guided me through the process of returning and leasing a new Camry. Unsure as to what I really wanted, Stephanie was very knowledgeable, helpful and patient in helping me to find the right vehicle. She went above and beyond in her efforts to ensure that I was satisfied. I love my Camry and would highly recommend Stephanie and the Motorcars team! More

new corolla This our second Corolla. We were very happy with our sales person, and the dealership itself. We've always had our cars serviced at Motor Cars Toyota This our second Corolla. We were very happy with our sales person, and the dealership itself. We've always had our cars serviced at Motor Cars Toyota and been very happy. So we decided to purchase here. Our sales person was patient and helpful. More