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Toyota Direct - Service Center

Columbus, OH

4.1
1,028 Reviews

1,028 Reviews of Toyota Direct - Service Center

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August 19, 2025

Quite disappointed I could not use my Toyota card to pay for servicing, especially when I have done so in the past More

by LarryASchirm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Snow
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

They listened to my issue and after investigating found nothing was wrong with my vehicle. More

by neil.cameron
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Deppen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

Great location and committed service advisors that ensure the customer experience is a good one and items are taken care of efficiently. This is an important aspect of buying a new car! More

by bonlferguson@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Hessel
August 19, 2025

Awful experience. Had to buy one of their batteries in order to have the issue I brought it in for diagnosed because they said mine was bad took my battery in for test More

by franchizedrummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Belcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2025

I came in last month and I had jake helping me with my vehicle, he was wonderful to work with and kept me consistently updated with any new news and he even helped with The insurance claim I needed to do. More

by Salik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
August 16, 2025

Cliff is honest and reliable. I’m in and out with the best service department. More

by mswoodye13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Everything was explained what would be needed. The next time I bring my auto in. More

by Gayleseroka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the name
August 15, 2025

Close to my house and easy to get to. A large service department and great people More

by BARBOSUFC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

Ricky was fantastic to work with and got me back on the road very quickly. More

by aaronschimming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Deppen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

The guy charge me for parts and he never call me back yet. He told me he is going to call me once a part arrives. He just use an ink pens and paper and at the end he forgot everything. Iam still waitin More

by meg_nath346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Cottone
1.0
This rating includes all reviews, with more weight given to recent reviews.
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