Ryan Belcher

I don’t know who Derrick or Malek is, but Ashiqur is my salesperson. He’s amazing always on call, give me updates about everything; very understanding. Will always go back to see him if I’m looking for ano salesperson. He’s amazing always on call, give me updates about everything; very understanding. Will always go back to see him if I’m looking for another vehicle. My kids and family will go to see him. And this is the second car I purchased from him. More

by savoeuthchheang Verified Customer Verified Customer

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Columbus’s best dealership offers the best deals. I’ll definitely be coming back. Fadi Hamid was great. I’ll definitely be coming back. Fadi Hamid was great. More

by Fhamid Verified Customer Verified Customer

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My family and I are not new to Toyota direct or Toyota in general. In fact we bought our family car Highlander from Toyota back in 2021. This time I went in for a service, and decided to spice my teenage d general. In fact we bought our family car Highlander from Toyota back in 2021. This time I went in for a service, and decided to spice my teenage daughter who is 17 with her first brand new car. To say our experience was the worst you could possibly have is an understatement. This guy Basha is the worst guy I have ever met. The day of me purchasing the car he pretended to be s nice person but the day I took all my children and my husband with me to go and pickup the car he treated as like trash. We requested to have someone else work with us but everything went downhill from there, giving us a car with a scratch , and poor customer service hence deciding to return the car. We will be going to other car dealers and never to Toyota and especially to the Toyota direct on Morse road located in Columbus, Ohio. More

by Nurto Abdulla Verified Customer Verified Customer

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They are very cooperative and honest people. Khalid Salh is a good guy and a professional salesman. Khalid Salh is a good guy and a professional salesman. More

by Abdallah Abdallah Verified Customer Verified Customer

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Service for the oil change was great, Cliff was very understanding and attempted to assist with a recall on my 2025 Sienna. I purchased this vehicle less than 1 year ago and have been unable to use the understanding and attempted to assist with a recall on my 2025 Sienna. I purchased this vehicle less than 1 year ago and have been unable to use the 2nd row seats for multiple months, causing me to climb in and out of my van to safely secure my small children in the back seat. Toyota Direct will not return phone calls or assist with a reasonable resolution to this issue and Toyota did not have a fix for the recall at this time. It is extremely frustrating to have a brand new vehicle that is 1/3 useless and extremely inconvenient for small children- which is the sole reason for purchasing the vehicle in the first place. More

by aleshia.mcnutt Verified Customer Verified Customer

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Great team at Toyota Direct. They located the new Camry I wanted in Indiana and went and got it! Delivery was easy, thanks you Russell and Chris!! They located the new Camry I wanted in Indiana and went and got it! Delivery was easy, thanks you Russell and Chris!! More

by mksmike Verified Customer Verified Customer

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Great experience with toyota direct and with my toyota grand highlander, it is simply wonderful grand highlander, it is simply wonderful More

by adekunlegaruba4u Verified Customer Verified Customer

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All was good except one issue. I was told that there was a recall and we talked about getting that done also but when I picked up the car it was not done. Now I have to go back aga I was told that there was a recall and we talked about getting that done also but when I picked up the car it was not done. Now I have to go back again. More

by moarefdoustmasood Verified Customer Verified Customer

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The team was fantastic and went above and beyond to create a great buying experience. create a great buying experience. More

by joel68 Verified Customer Verified Customer

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I had a great experience with all who helped me buy my new car at Toyota Direct. They all made it an easy process. new car at Toyota Direct. They all made it an easy process. More

by mweinstock1 Verified Customer Verified Customer

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